DIRECTV TECH PROTECT

Watch with confidence

With premium coverage and enhanced support, DIRECTV TECH PROTECT safeguards the entertainment you love.

Gemini 4K HDVR.

Premium coverage for the best in entertainment

DIRECTV TECH PROTECT delivers confidence and peace of mind with robust coverage across your in-home technology – so you can enjoy the best in entertainment, worry-free.
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Expansive Coverage
Protect the devices you use to watch and listen—from your TV to tablets, speakers to wearables, and more.
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Enhanced Support
Get tech support available 7 days a week to troubleshoot and help repair or replace your entertainment equipment.
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Quick & Easy Claims
Enjoy seamless, effortless solutions—like quickly filing a claim with the DIRECTV TECH PROTECT app. For less downtime and zero hassle.
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Peace of Mind
When life happens, rest easy knowing you’ve got coverage from a trusted, premium partner.

*Offer available after 12 months of protection plan enrollment; requires new 24-month equipment lease agreement and may include additional monthly equipment fees

Enjoy worry-free entertainment

Peace of mind at a smart price. Which plan is right for you?

DIRECTV TECH SUPPORT

$8.99/mo plus taxes and fees
There is a maximum of one (1) replacement within each Product category keyboard, computer mouse, external computer speaker, or HDMI cable in a rolling twelve (12) month period. DIRECTV devices not included. Limitations and exclusions apply. See terms and conditions for complete details. DIRECTV, LLC operates in Florida under its affiliate New Cingular Wireless PCS, LLC. DIRECTV Tech Protect Plans are provided by Federal Warranty Service Corporation in all states, except FL–United Service Protection, Inc, and OK–Assurant Service Protection, Inc.

What’s included:

Support including setup, troubleshooting, and home wi-fi optimization available immediately.
30-day waiting period to file a claim for out-of-warranty breakdown.
Covers audio/video, TVs, home theater, laptops, desktops, tablets, peripherals, routers, modems, smart home tech, wearables, and more.
Unlimited number of devices.
$0 or $99 service fee (plus applicable taxes) depending on product. $2,000 aggregate claim limit per rolling 12-month period, $1,500 per claim limit.

DIRECTV TECH PROTECT PREMIUM

$14.99/mo plus taxes and fees
There is a maximum of one (1) replacement within each Product category keyboard, computer mouse, external computer speaker, or HDMI cable in a rolling twelve (12) month period. DIRECTV devices not included. Limitations and exclusions apply. See terms and conditions for complete details. DIRECTV, LLC operates in Florida under its affiliate New Cingular Wireless PCS, LLC. DIRECTV Tech Protect Plans are provided by Federal Warranty Service Corporation in all states, except FL–United Service Protection, Inc, and OK–Assurant Service Protection, Inc.

What’s included:

Support including setup, troubleshooting, and home wi-fi optimization available immediately.
30-day waiting period to file a claim for breakdown or damage.
Covers audio/video, TVs, home theater, laptops, desktops, tablets, PC, peripherals, routers, modems, smart home tech, wearables, and more.
Unlimited number of devices.
$0 or $99 service fee (plus taxes) depending on product. $2,000 annual claim limit, $1,500 per occurrence.
Also covers accidental damage from handling for specific covered items.

Already enrolled and need help?

DIRECTV Equipment

800.531.5000
Ask for "Device warranty/replacement."

Claims

Enjoy quick access to support and protection related to TVs, laptops, and other entertainment equipment with the DIRECTV TECH PROTECT app. File, check claim status, or register a device. Download the App. You can also access your account online.

Assurant Phone Support for TECH PROTECT

800.317.8326
Technical Support Services: 8:00 AM to 12:00 AM (EST), seven (7) days a week.

Claims Support Agents: 8:00 AM – 8:00 PM (EST), seven (7) days a week.

Frequently asked questions

DIRECTV TECH PROTECT is only available to DIRECTV customers who receive their service via internet connection. If you are a DIRECTV via internet customer, you can purchase a plan in minutes by logging into your account.

On your Account Overview page, you’ll see a tile titled “Are you protected?” Select PROTECT YOUR GEAR to open the DIRECTV TECH PROTECT page. Then select the plan that’s best for you—we’ll guide you through the simple sign-up process.


DIRECTV TECH PROTECT plans are month-to-month and will continue until canceled by you or by DIRECTV. The price of your plan will be added to your monthly DIRECTV bill and are collected one month in advance.


Here’s a partial list of plan highlights.
    DIRECTV TECH PROTECT:
  • Live support including device setup, troubleshooting, and home wi-fi optimization—all available immediately.
  • 30-day waiting period to file a claim for out-of-warranty breakdown.
  • Covers audio/video, TVs, home theater, laptops, desktops, tablets, peripherals, routers, modems, smart home tech, wearables, and more.
  • Unlimited number of devices.
  • $0 or $99 service fee (plus applicable taxes) depending on product. $2,000 aggregate claim limit per rolling 12-month period, $1,500 per claim limit.
  • 30-day waiting period to file a claim for breakdowns.
  • DIRECTV TECH PROTECT PREMIUM:
  • Live support including device setup, troubleshooting, and home wi-fi optimization—all available immediately.
  • 30-day waiting period to file a claim for breakdown or damage.
  • Covers audio/video, TVs, home theater, laptops, desktops, tablets, PC, peripherals, routers, modems, and more.
  • Unlimited number of devices.
  • Low $99 deductible—$2,000 annual claim limit, $1,500 per occurrence.
  • 30-day waiting period to file a claim for breakdowns.
  • Also covers accidental damage from handling for specific covered items.
  • Are there limitations, exclusions or waiting periods for coverage?
  • Both plans require a 30-day waiting period to make out-of-warranty breakdown and damage claims for covered items.
  • The DIRECTV TECH PROTECT plan does not cover accidental damage from handling.
  • DIRECTV receivers and remote controls are not covered by DIRECTV TECH PROTECT plans. These items may be covered by DIRECTV warranty.
  • PLEASE NOTE: For complete coverage information and exclusions, please see the DIRECTV TECH PROTECT Terms and Conditions.

You can switch between DIRECTV TECH PROTECT plans at any time. When you switch, tech support will continue to be available. However, there will be a 30-day waiting period before claims for breakdown or damage can be made.

If you cancel your DIRECTV account, we’ll automatically cancel your DIRECTV TECH PROTECT plan for you. Your coverage will continue until the end of your regular billing cycle.

When your DIRECTV account is paused, Assurant will cancel your DIRECTV TECH PROTECT plan. On resuming services, you will be reenrolled in a new DIRECTV TECH PROTECT plan. 
 

After you are re-enrolled, you’ll receive a new welcome package from Assurant. Tech support will be available immediately. However, there will be a 30-day waiting period before claims for breakdown or damage can be made. 

You have the option to cancel the plan from your account services page while in pause period to avoid enrollment in a new plan when service resumes.


If your DIRECTV account is involuntarily suspended, Assurant will cancel your DIRECTV TECH PROTECT plan. On resuming services, you will be reenrolled in a new DIRECTV TECH PROTECT plan. 
 

After Assurant enrolls you, tech support will be available immediately. However, there will be a 30-day waiting period before claims for breakdown or damage can be made. 
 

You have the option to cancel the plan from your account services page after enrollment.

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