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We've recently updated some of our privacy policies. Learn more about these updates or to read prior policies.

This page contains DIRECTV policies applicable to all of our residential customers and our general policies.

Privacy Policies

DIRECTV Privacy Policy

Opt-Out Preference Signal Notice

Biometric Information Privacy Notice

Privacy Notice for California Residents Doing Work for DIRECTV

Advertising Notice

Enhanced Relevant Advertising Terms & Conditions

DIRECTV Policies

DIRECTV User ID Terms of Service

DIRECTV Equipment Lease Agreement

DIRECTV Fee Schedule

DIRECTV Residential Terms of Service

DIRECTV TECH PROTECT Terms & Conditions

DIRECTV via Internet and STREAM Device Warranty

DIRECTV via Internet and STREAM Device Warranty (Restored Devices)

DIRECTV STREAM Autopay Terms and Conditions

DIRECTV STREAM Purchase & Rental Terms & Conditions

FCC Public Information

DIRECTV FCC Public Inspection File

U-verse TV FCC Public Inspection File

EEO Public Files Information

DIRECTV EEO files

U-verse TV EEO files

U-verse TV Policies

U-verse TV App End User License Agreement

U-verse TV Fee Schedule

U-verse TV Legal Guides

U-verse TV Terms of Service

Arbitration

Resolving a Dispute with DIRECTV

Notice of Dispute with DIRECTV

Arbitration Provision in DIRECTV (Satellite) Residential Customer Agreement (prior to November 7, 2023)

Arbitration Provision in DIRECTV STREAM TOS & EULA (prior to November 7, 2023)

Arbitration Provision in Device Terms of Use (prior to November 7, 2023)

Arbitration Provision in U-Verse TV App EULA (prior to November 7, 2023)

Arbitration Provision in U-Verse TV Terms of Service (prior to November 7, 2023)

General Policies

Audience Closed Captioning Certification

DIRECTV Autopay, One-time Payment, and Paperless Billing Terms and Conditions

DIRECTV Code of Conduct for Employees

DIRECTV User Generated Content Policy

Consent to Electronic Delivery of Disclosures

Mobile Account Management Terms & Conditions

Mobile/Marketing Alerts for Text Messaging Terms & Conditions

Do Not Call Policy

Emergency Alert System Discourse

Identity Theft and Identity Fraud

Local Receive Facilities for TV Stations

Policy Guideline on Domestic Violence Victims Account Handling

Supplier Code of Conduct for DIRECTV Suppliers, Service Providers & Vendors

Website Terms of Use

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