DIRECTV^™ PROTECTION PLANS

"Support : Protection Plan : Comparison Basic"

"Support : Protection Plan : EPP Prospect"

What you get:*
An upgrade to the latest equipment
every 2 years

Eligibility for an upgrade to the latest equipment every 2 years with a renewed 24 month agreement
Complete DIRECTV^® System coverage

If any part of your DIRECTV^® System stops working as expected for any covered reason—including unintentional and Accidental Damage from Handling (ADH)—we'll troubleshoot, repair, or replace it. {id:"DIRECTV_coverage"}See what’s covered.
All active DIRECTV^® Receivers, remote controls, dish antenna, wiring, connectors, switches, and dish antenna realignment.
NOTE: This plan offers protection against manufacturer defects, including those due to normal wear and tear, and against unintentional and accidental damage from handling.
24/7 phone support

If there's an issue with your equipment, call 1-800-531-5000 anytime to speak to a technical expert.
Fast and convenient repair service

If your issue can't be resolved over the phone, we’ll send you replacement equipment. Or, if necessary, we’ll arrange for a professional technician to come to your home.

"Support : Protection Plan : Comparison Premier"

"Support : Protection Plan : PPP Prospect"

What you get:*
Everything in the DIRECTV^™
PROTECTION PLAN
Peace of mind for all your favorite entertainment devices

We’ll troubleshoot, repair or replace devices in your home, old and new: LCD TVs, LED TVs, plasma TVs, tablets, laptops and computers. You can add additional devices to this plan anytime. {id:"entertainment_devices"}See what’s covered.
Unlimited number of other entertainment devices: NOTE: A $50 service fee applies when a repair or replacement is required on TVs, computers, laptops or tablets. There is a $2000 per claim limit and a $6000 claim limit per 12-month period.
Affordable protection

It’s cheaper and more convenient than buying individual plans for each device.
3-day service guarantee

If we can’t fix it within three days, we’ll refund the $50 service fee. [{id:"3-day_service"}?]
Your product will be fixed and shipped back to you within 3 business days of receiving it at the repair facility or, for in-home service, we will have an authorized technician in your home within 3 business days of your initial claim call. In the event we are unable to fulfill the 3-business-day service guarantee, we will refund you the cost of the $50 service fee. **
Want more protection for your laptops
and tablets?

For just $4.99 more a month, safeguard your laptops and tablets against accidental damage such as drops, spills, and cracked screens.^
Select PREMIER with Accidental Damage from Handling (ADH) for $24.98/mo.

DIRECTV™ PROTECTION PLANS