Moving is easy with DIRECTV

Cross-country or across town, we’ll make your move simple and stress-free.

Call

877-276-4855

Move

Pack your equipment—TVs, receivers, devices—and take it to your new place.

Watch

Start streaming right away with the DIRECTV app.*

Moving? Ditch the satellite dish and switch to streaming.

Moving’s easy with DIRECTV’s Gemini Air. Self-install in minutes for live TV, movies, DVR, and streaming services (Netflix, HBO Max, and more)—all from one place. No satellite dish needed.*
Call our moving specialists to learn more.

Call 877-777-5301

*Requires internet-connected Gemini device and additional paid subscriptions for third-party apps.

Move with us, get rewarded

Eligible subscribers get special promotions, discounts, offers, and more—our way of saying thanks for being a loyal customer. Find out what you qualify for.

Call 877-276-4855

Frequently asked questions

How do I move my service if I use a satellite dish?

Your DVR recordings and settings will make the move with you. There’s no need to learn a new guide or get new equipment.

Start by calling 877-276-4855
Take your TVs, set-top boxes, connectors, and remote controls to your new address.
Leave your satellite dish behind. A new one will be installed at your new address.
You can also start streaming right away with the DIRECTV App.

How do I move my service if I use Gemini or Gemini Air?

Take your Gemini equipment with you.
Set up the internet connection in your new home.
Follow some simple steps: Set up your DIRECTV device and remote.
Connect your compatible devices to Wi-Fi.
You can also start streaming right away with the DIRECTV App.

What do I do if I get my service through the DIRECTV App?

With the DIRECTV App, all you have to do is update your address online to ensure you get all your local and regional channels.
Update your address today.
Need more help? Call 877-276-4855

What if I am in in a contract and I am unable to get service at my new residence?

DIRECTV customers that are moving and that are in a contract can call 888.388.6683 to discuss their options.

Do I keep my recorded DVR shows to watch once I move?

DIRECTV customers connected via internet will have access to all their recorded content at their new address and customers who connect with satellite will keep their recordings when they move with the same equipment.

Can I move my DIRECTV service to an apartment or condominium?

If you are a customer connected with satellite you will need to provide to the installer a completed Landlord Approval Form before we can proceed with the installation and activation of your TV service. 

 Customers connecting to TV with internet would need to verify that the new location has an available internet speed of at least 8Mbps for optimal viewing. 

Need help? We’ve got your back.

Visit our support page or call 877-276-4855 and we'll be happy to assist.

*DIRECTV app: Available only in the US. (excl Puerto Rico and U.S.V.I.). Req’s compatible device and data connection; data charges may apply. Not all channels available to stream. Limited to up to 3 concurrent streams. Restr’s apply. Visit directv.com/app for more information.