Billing & account management

Move your DIRECTV service to a new address

<div id="selectorOptionsLabel">Choose the service you have at your home:</div>
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<div id="primaryTile"><span id="tileImage">https://www.directv.com/dtvassets/support/Satellite.svg</span>
<div id="tileLabel">Satellite dish</div>
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<div id="tileTitle">Move your DIRECTV service to a new address</div>
<div id="tileDescription">Learn how to move your DIRECTV service to a new address. For your protection, only the account owner can move service.</div>
<div id="tileGoBackText">Not your service?</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div>Moving your DIRECTV service means that your DVR recordings and settings will make the move with you, and there’s no need to learn a new guide or new equipment!</div>
<div id="firststepcontent">
<ol><li>To move your service, call 888-388-6683.</li><li>Pack your equipment (TVs, receivers, remote controls, devices) and take it to your new address.<br>You don’t need to take your satellite dish with you. A new one will be installed at your new address.</li><li>Start streaming right away with the <a href="https://www.directv.com/support/article/000069938" target="_blank">DIRECTV app</a>.</li></ol>
<p>To learn more about some commonly asked questions visit <a href="https://www.directv.com/support/article/000103114/" target="_blank">Move your DIRECTV service FAQ</a> page.</p>
<p>Find more info at <a href="https://www.directv.com/moving/" target="_blank">Moving with DIRECTV</a>.</p>
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<div id="primaryTile"><span id="tileImage">https://www.directv.com/dtvassets/support/Internet%20BYOD.svg</span>
<div id="tileLabel">Internet connection (No satellite)</div>
<div id="tileContent">
<div id="tileTitle">Move your DIRECTV service to a new address</div>
<div id="tileDescription">Learn how to move your DIRECTV service to a new address. For your protection, only the account owner can move service.</div>
<div id="tileGoBackText">Not your service?</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div>Learn how easy it is to take DIRECTV with you to a new home.</div>
<div id="firststepcontent">
<ol><li>If you already have a DIRECTV device, take it with you when you move.</li><li>Set up the internet connection in your new home.
<ul><li>Follow some simple tips and steps: <a href="https://www.directv.com/support/article/000093457" target="_blank">Set up your DIRECTV device and remote</a>.</li></ul>
</li><li>Connect your compatible devices to your new home’s Wi-Fi.</li><li>Start streaming right away with the <a href="https://www.directv.com/support/article/000069938" target="_blank">DIRECTV App</a>.</li></ol>
<h3>Update your account billing address</h3>
<p>You must change your address with your credit or debit card company before attempting to change with DIRECTV. Once completed, follow the steps below:</p>
<ol><li>On the <strong>Billing &amp; Payments</strong> page, select <a href="https://directv.com/accounts/stream/billing?modalName=updatePayment" target="_self">Payment Methods</a>.</li><li>Update your billing address and select <strong>Save</strong>.</li></ol>
<p>If you need further help, call 888-388-6683.</p>
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Learn how to move your DIRECTV service to a new address. For your protection, only the account owner can move service.

<p>
    </p><p>Learn how to move your DIRECTV service to a new address. For your protection, only the account owner can move service.</p>

Error codes & messages

See if networks are no longer in your lineup

Use DIRECTV 72 Hour Rewind to watch previously aired programming

Move your DIRECTV service FAQ

Watch NFL football games on DIRECTV

Stream your network favorites

Get help with error code 745, 746, or 761

DIRECTV error code: 752

Get help with receiver restart errors

Energy-use info for TV receiver equipment

Use the DIRECTV Tablet app

Manage DIRECTV billing and payments

Get help with location service errors

Watch college football on DIRECTV

Get and troubleshoot the DIRECTV App on LG Smart TVs

Learn about DIRECTV's Interface experience

DIRECTV On Demand and Pay Per View (PPV)

Streaming NFL games FAQ

Fix DIRECTV network connection error messages

Fix location service errors on DIRECTV device for DIRECTV via Internet

Adding and removing apps from your DIRECTV Gemini device

DIRECTV Descriptive Video Service

Explore your Gemini Voice Remote

Watch in multi-view with DIRECTV Mix channels

Get help with DIRECTV error codes 721, 722

Learn how to cancel a movie or TV episode you ordered from your DIRECTV device

Get NHL CENTER ICE on DIRECTV

Tracking the status of your DIRECTV reward

Change your DIRECTV Signature Package

Watch local channels on DIRECTV

Order a new remote control

DIRECTV error code: 724, 725 or 726

Sign up for DIRECTV Streaming

Get and troubleshoot the DIRECTV App on VIZIO Smart TVs

Learn about DIRECTV fees

Explore subscription movie packages and favorites

Use Picture-in-Picture (PiP) with Genie DVR

Sporting event blackouts

Change DIRECTV STREAM notification settings

Get help with DIRECTV STREAM upgrade error messages

Get help with DIRECTV upgrade error messages

Fix DIRECTV streaming limit errors

How to fix your DIRECTV remote

Check your DIRECTV reward status

Use VoiceView or TalkBack on DIRECTV

Watch local and regional sports with DIRECTV

Get help streaming DIRECTV on your computer

Read the DIRECTV Terms & Conditions

All about DIRECTV Genre Packs

DIRECTV Gemini Air factory reset

Troubleshoot directv.com streaming issues

DIRECTV error code: 711

Return or recycle your DIRECTV equipment

View your charges and payment history

How to fix a "Low Storage" error message on DIRECTV Gemini Devices

How to program your DIRECTV remote control

Record DIRECTV content

How to access discovery+

Check your DIRECTV STREAM user ID

How to access discovery+ on DIRECTV App

Manage pop-up blocker & anti-virus settings

Manage DIRECTV pop-up blocker & anti-virus settings

Get help with a blue, black, green, or gray TV screen

Get help with DIRECTV error code 782

Get help with DIRECTV error code 771

Enroll in paperless billing

Update your profile info

Get your account balance and due date

Learn about managing your DIRECTV account online

Manage contact info in your DIRECTV account profile

DIRECTV error code: 744

Use your mobile device as a remote control

DIRECTV error code: 763

DIRECTV error code: 927

DIRECTV error code: 727

DIRECTV error code: 773

DIRECTV error code: 772

DIRECTV error code: 774

DIRECTV error code: 764

DIRECTV error code: 920

Fix DIRECTV error code 792

DIRECTV STREAM error codes FAQ

DIRECTV error code: Your receiver is too hot

DIRECTV error code: 928

Why is my bill higher than expected?

Using TalkBack or VoiceView

Add or remove premium channels or streaming services to your DIRECTV account

Get entertainment your way with DIRECTV

Streaming devices compatible with DIRECTV

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Lease DIRECTV via Internet (no Satellite) Equipment

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<ol><li>To move your service, call 888-388-6683.</li><li>Pack your equipment (TVs, receivers, remote controls, devices) and take it to your new address.<br>You don’t need to take your satellite dish with you. A new one will be installed at your new address.</li><li>Start streaming right away with the <a href="https://www.directv.com/support/article/000069938" target="_blank">DIRECTV app</a>.</li></ol>
<p>To learn more about some commonly asked questions visit <a href="https://www.directv.com/support/article/000103114/" target="_blank">Move your DIRECTV service FAQ</a> page.</p>
<p>Find more info at <a href="https://www.directv.com/moving/" target="_blank">Moving with DIRECTV</a>.</p>



<div id="tileTitle">Move your DIRECTV service to a new address</div>
<div id="tileDescription">Learn how to move your DIRECTV service to a new address. For your protection, only the account owner can move service.</div>
<div id="tileGoBackText">Not your service?</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div>Moving your DIRECTV service means that your DVR recordings and settings will make the move with you, and there’s no need to learn a new guide or new equipment!</div>
<div id="firststepcontent">
<ol><li>To move your service, call 888-388-6683.</li><li>Pack your equipment (TVs, receivers, remote controls, devices) and take it to your new address.<br>You don’t need to take your satellite dish with you. A new one will be installed at your new address.</li><li>Start streaming right away with the <a href="https://www.directv.com/support/article/000069938" target="_blank">DIRECTV app</a>.</li></ol>
<p>To learn more about some commonly asked questions visit <a href="https://www.directv.com/support/article/000103114/" target="_blank">Move your DIRECTV service FAQ</a> page.</p>
<p>Find more info at <a href="https://www.directv.com/moving/" target="_blank">Moving with DIRECTV</a>.</p>
</div>



<ol><li>If you already have a DIRECTV device, take it with you when you move.</li><li>Set up the internet connection in your new home.
<ul><li>Follow some simple tips and steps: <a href="https://www.directv.com/support/article/000093457" target="_blank">Set up your DIRECTV device and remote</a>.</li></ul>
</li><li>Connect your compatible devices to your new home’s Wi-Fi.</li><li>Start streaming right away with the <a href="https://www.directv.com/support/article/000069938" target="_blank">DIRECTV App</a>.</li></ol>
<h3>Update your account billing address</h3>
<p>You must change your address with your credit or debit card company before attempting to change with DIRECTV. Once completed, follow the steps below:</p>
<ol><li>On the <strong>Billing &amp; Payments</strong> page, select <a href="https://directv.com/accounts/stream/billing?modalName=updatePayment" target="_self">Payment Methods</a>.</li><li>Update your billing address and select <strong>Save</strong>.</li></ol>
<p>If you need further help, call 888-388-6683.</p>



<div id="tileTitle">Move your DIRECTV service to a new address</div>
<div id="tileDescription">Learn how to move your DIRECTV service to a new address. For your protection, only the account owner can move service.</div>
<div id="tileGoBackText">Not your service?</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div>Learn how easy it is to take DIRECTV with you to a new home.</div>
<div id="firststepcontent">
<ol><li>If you already have a DIRECTV device, take it with you when you move.</li><li>Set up the internet connection in your new home.
<ul><li>Follow some simple tips and steps: <a href="https://www.directv.com/support/article/000093457" target="_blank">Set up your DIRECTV device and remote</a>.</li></ul>
</li><li>Connect your compatible devices to your new home’s Wi-Fi.</li><li>Start streaming right away with the <a href="https://www.directv.com/support/article/000069938" target="_blank">DIRECTV App</a>.</li></ol>
<h3>Update your account billing address</h3>
<p>You must change your address with your credit or debit card company before attempting to change with DIRECTV. Once completed, follow the steps below:</p>
<ol><li>On the <strong>Billing &amp; Payments</strong> page, select <a href="https://directv.com/accounts/stream/billing?modalName=updatePayment" target="_self">Payment Methods</a>.</li><li>Update your billing address and select <strong>Save</strong>.</li></ol>
<p>If you need further help, call 888-388-6683.</p>
</div>


Move your DIRECTV service to a new address

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