Billing & account management

Move your DIRECTV service to a new address

<div id="selectorOptionsLabel">Choose the service you have at your home:</div>
<div id="selectorOptions">
<div id="primaryTile"><span id="tileImage">https://www.directv.com/dtvassets/support/Satellite.svg</span>
<div id="tileLabel">Satellite dish</div>
<div id="tileContent">
<div id="tileTitle">Move your DIRECTV service to a new address</div>
<div id="tileDescription">Learn how to move your DIRECTV service to a new address. For your protection, only the account owner can move service.</div>
<div id="tileGoBackText">Not your service?</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div> </div>
<div id="firststepcontent">
<p><strong>Moving DIRECTV is as easy as 1-2-3:</strong> </p>
<ol><li><strong>Call us at 877-569-1131 </strong>to get started; schedule moves up to 60 days in advance.</li><li><strong>Move</strong> - Leave your old satellite dish behind and take your equipment to your new location, unless instructed otherwise.</li><li><strong>Get installed</strong> - A professional technician installs the service at your new location.
<ul><li><a href="https://www.directv.com/accounts/appointments" target="_blank">Check or manage your appointment time</a></li></ul>
</li></ol>
<p><strong>Want to switch DIRECTV without the satellite dish?</strong><br>Ask your representative about DIRECTV via Internet. Service is provided over the internet, eliminating the need for a satellite dish. Call us at <strong>866-473-3831</strong> for details.</p>
<p>Learn more about <a href="https://www.directv.com/moving/" target="_blank">moving with DIRECTV</a> or check out our <a href="https://www.directv.com/support/article/000103114/" target="_blank">Move your DIRECTV service FAQ</a>.</p>
<p> </p>
<h3>What Equipment Do I Need to Bring?</h3>
<p>Take all your equipment with you, including:</p>
<ul><li>TV boxes/receivers</li><li>Power cords</li><li>Remote controls</li></ul>
<p>Leave your DIRECTV dish installed at your old address. The technician will install a new dish at your new location and return any equipment you no longer need.</p>
<p> </p>
<h3>Can I Move My DIRECTV Service to an Apartment or Condo?</h3>
<p>Yes! Satellite service is available where satellite dish installation is allowed. You will need to provide the installer a completed <a href="https://www.directv.com/legal/directv-installation-permission-form/" target="_blank">Landlord Approval Form</a> before we can proceed with installation and activation of your TV service.</p>
<p>If satellite installation is not permitted at your new location, ask your representative about DIRECTV via Internet. Call <strong>877-276-4855</strong> to discuss which option works best for your new home.</p>
<p> </p>
<h3>What If I Am Under Contract and Need to Move?</h3>
<p>DIRECTV offers both satellite-delivered and satellite-free options, so you have choices. If you are in a contract and planning to move, call <strong>877-276-4855</strong> to explore your options. We will work with you to continue your service at your new location.</p>
<p> </p>
<h3>Will I Keep My Recorded Shows When I Move?</h3>
<p>Yes! Satellite customers will keep their recordings when moving with the same equipment.</p>
<p> </p>
<h3>Start Streaming Your DIRECTV Content</h3>
<p>Did you know you can also watch on the go? Download the <a href="https://www.directv.com/support/article/000069938" target="_blank">DIRECTV app</a> to stream live TV and on-demand content on your mobile devices, even while you&#39;re in the middle of your move.</p>
</div>
</div>
</div>
<div id="primaryTile"><span id="tileImage">https://www.directv.com/dtvassets/support/Internet%20BYOD.svg</span>
<div id="tileLabel">Internet connection (No satellite)</div>
<div id="tileContent">
<div id="tileTitle">Move your DIRECTV service to a new address</div>
<div id="tileDescription">Learn how to move your DIRECTV service to a new address. For your protection, only the account owner can move service.</div>
<div id="tileGoBackText">Not your service?</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div> </div>
<div id="firststepcontent">
<p>Moving with DIRECTV via Internet is simple - no installation appointment needed.</p>
<p> </p>
<p><strong>What you need to do:</strong></p>
<ul><li><strong>Check internet availability</strong> - Ensure you have a reliable high-speed internet connection at your new home (minimum 25 Mbps recommended).</li><li><strong>On moving day</strong> - Simply unplug your DIRECTV device, take it to your new home, connect it to your internet and TV, and you&#39;re ready to watch.
<ul style="list-style-type: circle;"><li>Follow some simple tips and steps: <a href="https://www.directv.com/support/article/000093457" target="_blank">Set up your DIRECTV device and remote</a>.</li></ul>
</li><li><strong>Update your address</strong> - Please update your billing address with your credit or debit card company before updating it with DIRECTV. Once completed, follow the steps below:
<ul style="list-style-type: circle;"><li>On the <strong>Billing &amp; Payments</strong> page, select <a href="https://directv.com/accounts/stream/billing?modalName=updatePayment" target="_self">Payment Methods</a>.</li><li>Update your billing address and select <strong>Save</strong>.</li></ul>
</li></ul>
<p> </p>
<h3>What Equipment Do I Need to Bring?</h3>
<p>Take all your equipment with you, including:</p>
<ul><li>TV boxes/receivers</li><li>Power cords</li><li>Remote controls</li></ul>
<p>Since DIRECTV via Internet does not require a satellite dish, there is no dish to leave behind or reinstall. Simply bring your device and connect it at your new address.</p>
<p> </p>
<h3>Can I Move My DIRECTV Service to an Apartment or Condo?</h3>
<p>Yes! DIRECTV via Internet is ideal for apartments and condos where satellite dish installation is not permitted. All you need is a reliable internet connection with a minimum speed of 25 Mbps for optimal viewing. Call <strong>877-276-4855</strong> if you need help confirming your setup.</p>
<p> </p>
<h3>What If I Am Under Contract and Need to Move?</h3>
<p>If you are in a contract and planning to move, call <strong>877-276-4855</strong> to explore your options. We will work with you to continue your service at your new location.</p>
<p> </p>
<h3>Will I Keep My Recorded Shows When I Move?</h3>
<p>Yes! DIRECTV via Internet customers will have access to all their recorded content at the new address.</p>
<p> </p>
<h3>How to Get Your Local Channels</h3>
<p>If you are not receiving your local stations, please check to ensure your billing address matches the geographical region of your residence.</p>
<p>If you need further help, call <strong>877-569-1131</strong>.</p>
<p> </p>
<h3>Start Streaming Your DIRECTV Content</h3>
<p>Did you know you can also watch on the go? Download the <a href="https://www.directv.com/support/article/000069938" target="_blank">DIRECTV App</a> to stream live TV and on-demand content on your mobile devices, even while you&#39;re in the middle of your move.</p>
</div>
</div>
</div>
</div>

Learn how to move your DIRECTV service to a new address. For your protection, only the account owner can move service.

<p>
    </p><p>Learn how to move your DIRECTV service to a new address. For your protection, only the account owner can move service.</p>

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<p><strong>Moving DIRECTV is as easy as 1-2-3:</strong> </p>
<ol><li><strong>Call us at 877-569-1131 </strong>to get started; schedule moves up to 60 days in advance.</li><li><strong>Move</strong> - Leave your old satellite dish behind and take your equipment to your new location, unless instructed otherwise.</li><li><strong>Get installed</strong> - A professional technician installs the service at your new location.
<ul><li><a href="https://www.directv.com/accounts/appointments" target="_blank">Check or manage your appointment time</a></li></ul>
</li></ol>
<p><strong>Want to switch DIRECTV without the satellite dish?</strong><br>Ask your representative about DIRECTV via Internet. Service is provided over the internet, eliminating the need for a satellite dish. Call us at <strong>866-473-3831</strong> for details.</p>
<p>Learn more about <a href="https://www.directv.com/moving/" target="_blank">moving with DIRECTV</a> or check out our <a href="https://www.directv.com/support/article/000103114/" target="_blank">Move your DIRECTV service FAQ</a>.</p>
<p> </p>
<h3>What Equipment Do I Need to Bring?</h3>
<p>Take all your equipment with you, including:</p>
<ul><li>TV boxes/receivers</li><li>Power cords</li><li>Remote controls</li></ul>
<p>Leave your DIRECTV dish installed at your old address. The technician will install a new dish at your new location and return any equipment you no longer need.</p>
<p> </p>
<h3>Can I Move My DIRECTV Service to an Apartment or Condo?</h3>
<p>Yes! Satellite service is available where satellite dish installation is allowed. You will need to provide the installer a completed <a href="https://www.directv.com/legal/directv-installation-permission-form/" target="_blank">Landlord Approval Form</a> before we can proceed with installation and activation of your TV service.</p>
<p>If satellite installation is not permitted at your new location, ask your representative about DIRECTV via Internet. Call <strong>877-276-4855</strong> to discuss which option works best for your new home.</p>
<p> </p>
<h3>What If I Am Under Contract and Need to Move?</h3>
<p>DIRECTV offers both satellite-delivered and satellite-free options, so you have choices. If you are in a contract and planning to move, call <strong>877-276-4855</strong> to explore your options. We will work with you to continue your service at your new location.</p>
<p> </p>
<h3>Will I Keep My Recorded Shows When I Move?</h3>
<p>Yes! Satellite customers will keep their recordings when moving with the same equipment.</p>
<p> </p>
<h3>Start Streaming Your DIRECTV Content</h3>
<p>Did you know you can also watch on the go? Download the <a href="https://www.directv.com/support/article/000069938" target="_blank">DIRECTV app</a> to stream live TV and on-demand content on your mobile devices, even while you&#39;re in the middle of your move.</p>



<div id="tileTitle">Move your DIRECTV service to a new address</div>
<div id="tileDescription">Learn how to move your DIRECTV service to a new address. For your protection, only the account owner can move service.</div>
<div id="tileGoBackText">Not your service?</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div> </div>
<div id="firststepcontent">
<p><strong>Moving DIRECTV is as easy as 1-2-3:</strong> </p>
<ol><li><strong>Call us at 877-569-1131 </strong>to get started; schedule moves up to 60 days in advance.</li><li><strong>Move</strong> - Leave your old satellite dish behind and take your equipment to your new location, unless instructed otherwise.</li><li><strong>Get installed</strong> - A professional technician installs the service at your new location.
<ul><li><a href="https://www.directv.com/accounts/appointments" target="_blank">Check or manage your appointment time</a></li></ul>
</li></ol>
<p><strong>Want to switch DIRECTV without the satellite dish?</strong><br>Ask your representative about DIRECTV via Internet. Service is provided over the internet, eliminating the need for a satellite dish. Call us at <strong>866-473-3831</strong> for details.</p>
<p>Learn more about <a href="https://www.directv.com/moving/" target="_blank">moving with DIRECTV</a> or check out our <a href="https://www.directv.com/support/article/000103114/" target="_blank">Move your DIRECTV service FAQ</a>.</p>
<p> </p>
<h3>What Equipment Do I Need to Bring?</h3>
<p>Take all your equipment with you, including:</p>
<ul><li>TV boxes/receivers</li><li>Power cords</li><li>Remote controls</li></ul>
<p>Leave your DIRECTV dish installed at your old address. The technician will install a new dish at your new location and return any equipment you no longer need.</p>
<p> </p>
<h3>Can I Move My DIRECTV Service to an Apartment or Condo?</h3>
<p>Yes! Satellite service is available where satellite dish installation is allowed. You will need to provide the installer a completed <a href="https://www.directv.com/legal/directv-installation-permission-form/" target="_blank">Landlord Approval Form</a> before we can proceed with installation and activation of your TV service.</p>
<p>If satellite installation is not permitted at your new location, ask your representative about DIRECTV via Internet. Call <strong>877-276-4855</strong> to discuss which option works best for your new home.</p>
<p> </p>
<h3>What If I Am Under Contract and Need to Move?</h3>
<p>DIRECTV offers both satellite-delivered and satellite-free options, so you have choices. If you are in a contract and planning to move, call <strong>877-276-4855</strong> to explore your options. We will work with you to continue your service at your new location.</p>
<p> </p>
<h3>Will I Keep My Recorded Shows When I Move?</h3>
<p>Yes! Satellite customers will keep their recordings when moving with the same equipment.</p>
<p> </p>
<h3>Start Streaming Your DIRECTV Content</h3>
<p>Did you know you can also watch on the go? Download the <a href="https://www.directv.com/support/article/000069938" target="_blank">DIRECTV app</a> to stream live TV and on-demand content on your mobile devices, even while you&#39;re in the middle of your move.</p>
</div>



<p>Moving with DIRECTV via Internet is simple - no installation appointment needed.</p>
<p> </p>
<p><strong>What you need to do:</strong></p>
<ul><li><strong>Check internet availability</strong> - Ensure you have a reliable high-speed internet connection at your new home (minimum 25 Mbps recommended).</li><li><strong>On moving day</strong> - Simply unplug your DIRECTV device, take it to your new home, connect it to your internet and TV, and you&#39;re ready to watch.
<ul style="list-style-type: circle;"><li>Follow some simple tips and steps: <a href="https://www.directv.com/support/article/000093457" target="_blank">Set up your DIRECTV device and remote</a>.</li></ul>
</li><li><strong>Update your address</strong> - Please update your billing address with your credit or debit card company before updating it with DIRECTV. Once completed, follow the steps below:
<ul style="list-style-type: circle;"><li>On the <strong>Billing &amp; Payments</strong> page, select <a href="https://directv.com/accounts/stream/billing?modalName=updatePayment" target="_self">Payment Methods</a>.</li><li>Update your billing address and select <strong>Save</strong>.</li></ul>
</li></ul>
<p> </p>
<h3>What Equipment Do I Need to Bring?</h3>
<p>Take all your equipment with you, including:</p>
<ul><li>TV boxes/receivers</li><li>Power cords</li><li>Remote controls</li></ul>
<p>Since DIRECTV via Internet does not require a satellite dish, there is no dish to leave behind or reinstall. Simply bring your device and connect it at your new address.</p>
<p> </p>
<h3>Can I Move My DIRECTV Service to an Apartment or Condo?</h3>
<p>Yes! DIRECTV via Internet is ideal for apartments and condos where satellite dish installation is not permitted. All you need is a reliable internet connection with a minimum speed of 25 Mbps for optimal viewing. Call <strong>877-276-4855</strong> if you need help confirming your setup.</p>
<p> </p>
<h3>What If I Am Under Contract and Need to Move?</h3>
<p>If you are in a contract and planning to move, call <strong>877-276-4855</strong> to explore your options. We will work with you to continue your service at your new location.</p>
<p> </p>
<h3>Will I Keep My Recorded Shows When I Move?</h3>
<p>Yes! DIRECTV via Internet customers will have access to all their recorded content at the new address.</p>
<p> </p>
<h3>How to Get Your Local Channels</h3>
<p>If you are not receiving your local stations, please check to ensure your billing address matches the geographical region of your residence.</p>
<p>If you need further help, call <strong>877-569-1131</strong>.</p>
<p> </p>
<h3>Start Streaming Your DIRECTV Content</h3>
<p>Did you know you can also watch on the go? Download the <a href="https://www.directv.com/support/article/000069938" target="_blank">DIRECTV App</a> to stream live TV and on-demand content on your mobile devices, even while you&#39;re in the middle of your move.</p>



<div id="tileTitle">Move your DIRECTV service to a new address</div>
<div id="tileDescription">Learn how to move your DIRECTV service to a new address. For your protection, only the account owner can move service.</div>
<div id="tileGoBackText">Not your service?</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div> </div>
<div id="firststepcontent">
<p>Moving with DIRECTV via Internet is simple - no installation appointment needed.</p>
<p> </p>
<p><strong>What you need to do:</strong></p>
<ul><li><strong>Check internet availability</strong> - Ensure you have a reliable high-speed internet connection at your new home (minimum 25 Mbps recommended).</li><li><strong>On moving day</strong> - Simply unplug your DIRECTV device, take it to your new home, connect it to your internet and TV, and you&#39;re ready to watch.
<ul style="list-style-type: circle;"><li>Follow some simple tips and steps: <a href="https://www.directv.com/support/article/000093457" target="_blank">Set up your DIRECTV device and remote</a>.</li></ul>
</li><li><strong>Update your address</strong> - Please update your billing address with your credit or debit card company before updating it with DIRECTV. Once completed, follow the steps below:
<ul style="list-style-type: circle;"><li>On the <strong>Billing &amp; Payments</strong> page, select <a href="https://directv.com/accounts/stream/billing?modalName=updatePayment" target="_self">Payment Methods</a>.</li><li>Update your billing address and select <strong>Save</strong>.</li></ul>
</li></ul>
<p> </p>
<h3>What Equipment Do I Need to Bring?</h3>
<p>Take all your equipment with you, including:</p>
<ul><li>TV boxes/receivers</li><li>Power cords</li><li>Remote controls</li></ul>
<p>Since DIRECTV via Internet does not require a satellite dish, there is no dish to leave behind or reinstall. Simply bring your device and connect it at your new address.</p>
<p> </p>
<h3>Can I Move My DIRECTV Service to an Apartment or Condo?</h3>
<p>Yes! DIRECTV via Internet is ideal for apartments and condos where satellite dish installation is not permitted. All you need is a reliable internet connection with a minimum speed of 25 Mbps for optimal viewing. Call <strong>877-276-4855</strong> if you need help confirming your setup.</p>
<p> </p>
<h3>What If I Am Under Contract and Need to Move?</h3>
<p>If you are in a contract and planning to move, call <strong>877-276-4855</strong> to explore your options. We will work with you to continue your service at your new location.</p>
<p> </p>
<h3>Will I Keep My Recorded Shows When I Move?</h3>
<p>Yes! DIRECTV via Internet customers will have access to all their recorded content at the new address.</p>
<p> </p>
<h3>How to Get Your Local Channels</h3>
<p>If you are not receiving your local stations, please check to ensure your billing address matches the geographical region of your residence.</p>
<p>If you need further help, call <strong>877-569-1131</strong>.</p>
<p> </p>
<h3>Start Streaming Your DIRECTV Content</h3>
<p>Did you know you can also watch on the go? Download the <a href="https://www.directv.com/support/article/000069938" target="_blank">DIRECTV App</a> to stream live TV and on-demand content on your mobile devices, even while you&#39;re in the middle of your move.</p>
</div>
