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Services on Hold
How to put your DIRECTV® Service on hold

If you'd like to temporarily suspend your DIRECTV® Service, you can do so at no cost.

Reasons you might put your service on hold

  • Going away on vacation
  • You have a second home and only need service for part of the year
  • Your financial situation changes

Requirements for putting your service on hold

  • Zero balance on your bill
  • The new suspend date cannot be more than 6 months from date services initially suspended
  • Customers with only 1 account are allowed a maximum of 2 suspend requests every 12 months
  • Customers with 2 or more accounts are allowed a maximum of 4 suspend requests per account every 12 months

Contact Customer Service by phone at 1-800-531-5000 to request a service hold.

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