Welcome to Support!
How can we help you today?
Billing and account
View & pay my bill
How to make a DIRECTV bill payment
How to update your payment method and pay bill
View your DIRECTV bill online
View your payment history
Get account balance and due date
Make a payment arrangement
Billing questions
Learn about DIRECTV fees
Enroll in autopay
Manage parental controls
Set up DIRECTV parental controls
Reset a parental controls PIN
Use parental controls with DIRECTV STREAM
Troubleshooting
Login issues
Manage your DIRECTV user ID or password
Help with remote
How to program your DIRECTV remote control
Fix your DIRECTV remote
Order a new remote control
Connection issues
Get help with error codes 614, 615, 616
Get help with error codes 620, 621, 622, 623, 624, 625
Troubleshoot DIRECTV sound and picture issues
Get help with a blue, black, or gray TV screen
Viewing options during signal interference
Check for DIRECTV service outage
Error messages
Get help with error codes 614, 615, 616
Get help with error code 721
Get help with error code 722
Get help with error code 771
Get help with error code 775
Get help with error code 782
Check for DIRECTV service outage
Return or recycle your DIRECTV equipment
Missing channels
TV Promise
Get help with DIRECTV error 721
Watch local channels on DIRECTV
Manage my equipment
Order remote
Order a new remote control
Equipment setup
Set up your DIRECTV equipment
Connect Genie HD DVR to the Internet
Get Info on Compatible streaming Devices
All about your Gemini device
View my equipment
View and manage your DIRECTV devices
Return my equipment
Returning your DIRECTV equipment
Manage my TV service
Change my service
Suspend DIRECTV Service
Move your DIRECTV service to a new address
Reconnect your DIRECTV service.
Cancel your DIRECTV service
Change my package & add-ons
Add or remove premium channels
Change your DIRECTV package
Subscribe to Peacock Premium through DIRECTV
Channel guide
Review channel lineup (via Internet)
Review channel lineup (via Satellite)
Watching and streaming
Learn about STREAM device and streaming limits
How to watch the DIRECTV App
DIRECTV On Demand and Pay Per View
4K UHD streaming FAQ
Watch live or recorded TV on the DIRECTV App
Watch DIRECTV on your computer
Watch DIRECTV channels and programs
Stream content from your favorite networks
Manage my appointment
Manage your repair or install appointment
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