Get help with DIRECTV error code 771
If you see error code 771, your dish isn’t communicating with the satellite. Find out how to fix it.
FREQUENTLY ASKED QUESTIONS
Test receiver connections
- Check the Satellite-In (or SAT-IN) cable to make sure all connections between your receiver and the wall outlet are secure. If any adaptors are connected to the cable, check them too.
Check satellite dish
- If you can easily see your satellite dish, make sure nothing blocks the line of sight from the dish to the sky. Don't climb on your roof.
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