Get help with error code 771

If you see error code 771, your dish isn’t communicating with the satellite. Find out how to fix it.
Quick answer

How can I watch DIRECTV when I have bad weather?

Why do I get a DIRECTV error code 771 in bad weather?

What is the Watch in Low Res option on DIRECTV error code 771?


Test receiver connections

Check the Satellite-In (or SAT-IN) cable to make sure all connections between your receiver and the wall outlet are secure. If any adaptors are connected to the cable, check them too.

Shows the location of the cable coming from your dish

Check satellite dish

If you can easily see your satellite dish, make sure nothing blocks the line of sight from the dish to the sky. Don't climb on your roof.

If you can't safely remove an obstruction, or you still have issues, contact us.

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