Orders, apps & equipment

View and manage your DIRECTV devices

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<div id="selectorOptionsLabel">Choose the service you have at your home:</div>
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<div id="primaryTile"><span id="tileImage">https://www.directv.com/dtvassets/support/Satellite.png</span>
<div id="tileLabel">Satellite dish</div>
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<div id="tileTitle">Satellite dish</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent"><strong>Find receiver details in your online account</strong>
<ol><li>Sign-in to your account and go to <a href="https://www.directv.com/accounts/satellite/equipments" target="_blank">My equipment &amp; services</a>.</li><li>You’ll see the receivers and equipment for your service - including model number, serial number, and Access Card info, if applicable.</li></ol>
<br><strong>Find receiver info on your TV</strong>
<ol><li>Press <strong>MENU</strong> on your remote.</li><li>Select <strong>Settings &gt; Info &amp; Test</strong> to see your receiver info.</li></ol>
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<div id="primaryTile"><span id="tileImage">https://www.directv.com/dtvassets/support/BYOD.png</span>
<div id="tileLabel">Internet connection (No satellite)</div>
<div id="tileContent">
<div id="tileTitle">Internet connection (No satellite)</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent"><strong>Manage your current DIRECTV devices or order more</strong>
<ul><li>Sign-in to your account and go to <strong><a href="https://www.directv.com/accounts/stream/addEquipment" target="_blank">My devices</a></strong>.</li><li>From here, you can view:
<ul><li>A list of your devices.</li><li>Installment plan details, if applicable.</li></ul>
</li><li><strong>Order additional streaming devices</strong> (up to 6), from My devices, select <strong>Manage Devices</strong> and <strong>+Add A Device, </strong>follow the prompts and once done, select <strong>Complete Order.</strong></li><li><strong>Disable auto sign-in</strong> if you&#39;re returning your device or getting rid of it by turning the selector <strong>off</strong> next to “Auto sign-in.” If you have more than one DIRECTV device, complete this for each applicable device.
<ul><li><strong>Warning</strong>, you can&#39;t turn it back on later and once complete you&#39;ll have to sign-in manually to your device with your DIRECTV User ID and password.</li><li>It may take up the 24-hours to complete this change,</li></ul>
</li></ul>
<strong>Good to know:</strong> For additional device help, select <strong>Get device support</strong>.<br><br><strong>Return your device</strong>
<ol><li>Go to your <a href="https://www.directv.com/accounts/stream/addEquipment" target="_blank">My devices</a> page.</li><li>Select <strong>See how to return your device</strong> for cancellation policy and device return info</li></ol>
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Find out which DIRECTV box models you have and how to manage certain device settings.

View and Manage Your DIRECTV Equipment

<p>
    </p><p>Find out which DIRECTV receiver models you have and how to manage certain device settings.<strong></strong></p>

Watch your DVR playlist from any TV in your Whole-Home network

Get help with your DIRECTV Gemini Air or remote

Error code 631: Incorrect Network Setup Detected

DIRECTV error codes 731, 732, 733, or 736

Set favorite channels and add bookmarks on DIRECTV

Set up replacement DIRECTV Gemini equipment

DIRECTV satellite dish installation

Find on-demand titles to watch with DIRECTV STREAM

Get your DIRECTV channel lineup

MLB.TV through DIRECTV

Get help with location service errors

Get help with error code 745, 746, 761, or 762

Stream your network favorites

DIRECTV error code: 920

DIRECTV error code: 774

Use Picture-in-Picture (PiP) with Genie DVR

Fix DIRECTV network connection error messages

DIRECTV error code: 928

Get help with DIRECTV upgrade error messages

DIRECTV error code: 722

Get internet speed suggestions for DIRECTV

DIRECTV error code: 773

DIRECTV error code: 927

Fix DIRECTV streaming limit errors

DIRECTV error code: 764

Get help with DIRECTV error code 902

DIRECTV error code: 772

DIRECTV error code: 763

DIRECTV STREAM error codes FAQ

Manage DIRECTV pop-up blocker & anti-virus settings

Change your DIRECTV Signature Package

Check DIRECTV Equipment Order Status

Learn about DIRECTV fees

DIRECTV 4K UHD streaming FAQ

Watch National Basketball Association (NBA) games on DIRECTV

Get help with DIRECTV error code 782

Fix DIRECTV error code 792

DIRECTV error code: Your receiver is too hot

Manage pop-up blocker & anti-virus settings

Watch National Football League (NFL) games on DIRECTV

What happens after I cancel my DIRECTV service?

Make a payment arrangement

DIRECTV App for LG - Troubleshooting & Tips

DIRECTV sports team recordings and live scores FAQ

How to access DIRECTV Sports Mode

Lease DIRECTV via Internet (no Satellite) Equipment

Move your DIRECTV service to a new address

Use your mobile device as a remote control

Watch Major League Baseball (MLB) games on DIRECTV

Connect your DIRECTV receiver to an HDTV

All about DIRECTV Genre Packs

Get NBA LEAGUE PASS on DIRECTV

Check your DIRECTV reward status

DIRECTV error code: 711

Peacock Premium through DIRECTV

DIRECTV error code: 727

Get help with DIRECTV error code 775

Why is my bill higher than expected?

Get DIRECTV Sports Pack

Get MLB EXTRA INNINGS on DIRECTV

Tracking the status of your DIRECTV reward

Learn about DIRECTV's Interface experience

discovery+ through DIRECTV

Link your account to Paramount+ with SHOWTIME

Enroll in paperless billing

Get NHL CENTER ICE on DIRECTV

Read the DIRECTV Terms & Conditions

DIRECTV Refer A Friend program

Why are channels or games blacked out on DIRECTV?

DIRECTV Signature Packages and Genre Packs—what’s the difference?

Manage your DIRECTV user ID or password

Sports Central - sports made easy

Watch local and regional sports with DIRECTV

Watch in multi-view with DIRECTV Mix channels

Adding and removing apps from your DIRECTV Gemini device

HBO Max through DIRECTV

Get help with streaming issues on the DIRECTV App

Apple TV through DIRECTV

Sign up for DIRECTV Streaming

Use VoiceView or TalkBack on DIRECTV

Get entertainment your way with DIRECTV

Set up and activate your DIRECTV streaming equipment

Find info on DIRECTV STREAM sign-in errors

How to pay your DIRECTV bill

Watch local channels on DIRECTV

Watch live and On Demand sports events with the ESPN sports app

Get your account balance and due date

Order a new remote control

Watch college sports on DIRECTV

Watch National Hockey League (NHL) games on DIRECTV

DIRECTV price changes

DIRECTV product user guides and manuals

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DIRECTV STREAM Support & Customer Service

DIRECTV Support & Customer Service

<strong>Find receiver details in your online account</strong>
<ol><li>Sign-in to your account and go to <a href="https://www.directv.com/accounts/satellite/equipments" target="_blank">My equipment &amp; services</a>.</li><li>You’ll see the receivers and equipment for your service - including model number, serial number, and Access Card info, if applicable.</li></ol>
<br><strong>Find receiver info on your TV</strong>
<ol><li>Press <strong>MENU</strong> on your remote.</li><li>Select <strong>Settings &gt; Info &amp; Test</strong> to see your receiver info.</li></ol>



<div id="tileTitle">Satellite dish</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent"><strong>Find receiver details in your online account</strong>
<ol><li>Sign-in to your account and go to <a href="https://www.directv.com/accounts/satellite/equipments" target="_blank">My equipment &amp; services</a>.</li><li>You’ll see the receivers and equipment for your service - including model number, serial number, and Access Card info, if applicable.</li></ol>
<br><strong>Find receiver info on your TV</strong>
<ol><li>Press <strong>MENU</strong> on your remote.</li><li>Select <strong>Settings &gt; Info &amp; Test</strong> to see your receiver info.</li></ol>
</div>


Satellite dish

<strong>Manage your current DIRECTV devices or order more</strong>
<ul><li>Sign-in to your account and go to <strong><a href="https://www.directv.com/accounts/stream/addEquipment" target="_blank">My devices</a></strong>.</li><li>From here, you can view:
<ul><li>A list of your devices.</li><li>Installment plan details, if applicable.</li></ul>
</li><li><strong>Order additional streaming devices</strong> (up to 6), from My devices, select <strong>Manage Devices</strong> and <strong>+Add A Device, </strong>follow the prompts and once done, select <strong>Complete Order.</strong></li><li><strong>Disable auto sign-in</strong> if you&#39;re returning your device or getting rid of it by turning the selector <strong>off</strong> next to “Auto sign-in.” If you have more than one DIRECTV device, complete this for each applicable device.
<ul><li><strong>Warning</strong>, you can&#39;t turn it back on later and once complete you&#39;ll have to sign-in manually to your device with your DIRECTV User ID and password.</li><li>It may take up the 24-hours to complete this change,</li></ul>
</li></ul>
<strong>Good to know:</strong> For additional device help, select <strong>Get device support</strong>.<br><br><strong>Return your device</strong>
<ol><li>Go to your <a href="https://www.directv.com/accounts/stream/addEquipment" target="_blank">My devices</a> page.</li><li>Select <strong>See how to return your device</strong> for cancellation policy and device return info</li></ol>



<div id="tileTitle">Internet connection (No satellite)</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent"><strong>Manage your current DIRECTV devices or order more</strong>
<ul><li>Sign-in to your account and go to <strong><a href="https://www.directv.com/accounts/stream/addEquipment" target="_blank">My devices</a></strong>.</li><li>From here, you can view:
<ul><li>A list of your devices.</li><li>Installment plan details, if applicable.</li></ul>
</li><li><strong>Order additional streaming devices</strong> (up to 6), from My devices, select <strong>Manage Devices</strong> and <strong>+Add A Device, </strong>follow the prompts and once done, select <strong>Complete Order.</strong></li><li><strong>Disable auto sign-in</strong> if you&#39;re returning your device or getting rid of it by turning the selector <strong>off</strong> next to “Auto sign-in.” If you have more than one DIRECTV device, complete this for each applicable device.
<ul><li><strong>Warning</strong>, you can&#39;t turn it back on later and once complete you&#39;ll have to sign-in manually to your device with your DIRECTV User ID and password.</li><li>It may take up the 24-hours to complete this change,</li></ul>
</li></ul>
<strong>Good to know:</strong> For additional device help, select <strong>Get device support</strong>.<br><br><strong>Return your device</strong>
<ol><li>Go to your <a href="https://www.directv.com/accounts/stream/addEquipment" target="_blank">My devices</a> page.</li><li>Select <strong>See how to return your device</strong> for cancellation policy and device return info</li></ol>
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