Orders, apps & equipment

View and manage your DIRECTV devices

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<div id="selectorOptionsLabel">Choose the service you have at your home:</div>
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<div id="primaryTile"><span id="tileImage">https://www.directv.com/dtvassets/support/Satellite.png</span>
<div id="tileLabel">Satellite dish</div>
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<div id="tileTitle">Satellite dish</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent"><strong>Find receiver details at <a href="https://www.directv.com/" target="_blank">directv.com</a></strong>
<ol><li>Go to <a href="https://www.directv.com/accounts/satellite/equipments" target="_blank">My equipment &amp; services</a>.</li><li>You’ll see the receivers and equipment for your service - including model number, serial number, and Access Card info, if applicable.</li></ol>
<br><strong>Find receiver info on your TV</strong>
<ol><li>Press <strong>MENU</strong> on your remote.</li><li>Select <strong>Settings &gt; Info &amp; Test</strong> to see your receiver info.</li></ol>
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<div id="primaryTile"><span id="tileImage">https://www.directv.com/dtvassets/support/BYOD.png</span>
<div id="tileLabel">Internet connection (No satellite)</div>
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<div id="tileTitle">Internet connection (No satellite)</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent"><strong>Manage your DIRECTV devices</strong>
<ol><li>Go to <a href="https://identity.directv.com/login/signin?returnUrl=overview" target="_self"><strong>Account overview</strong></a> and select <strong><a href="https://www.directv.com/accounts/stream/addEquipment" target="_blank">My devices</a></strong>.</li><li>From here, you can:
<ul><li>View a list of your devices.</li><li>Disable auto sign-in by turning the selector <strong>off</strong> next to “Auto sign-in.” If you have more than one DIRECTV device, this can be taken for each applicable device.</li><li>View installment plan details, if applicable.</li><li>Add more streaming devices (up to 6).</li></ul>
</li></ol>
<strong>Good to know:</strong> For additional device help, select Get device support.<br><br><strong>Return your device</strong>
<ol><li>Go to your <a href="https://www.directv.com/accounts/stream/addEquipment" target="_blank">My devices</a> page.</li><li>Select <strong>See how to return your device</strong> for cancellation policy and device return info</li></ol>
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Find out which DIRECTV box models you have and how to manage certain device settings.

View and Manage Your DIRECTV Equipment

<p>
    </p><p>Find out which DIRECTV receiver models you have and how to manage certain device settings.<strong></strong></p>

Error codes & messages

See if networks are no longer in your lineup

Use DIRECTV 72 Hour Rewind to watch previously aired programming

Move your DIRECTV service FAQ

Watch NFL football games on DIRECTV

Stream your network favorites

Get help with error code 745, 746, or 761

DIRECTV error code: 752

Get help with receiver restart errors

Energy-use info for TV receiver equipment

Use the DIRECTV Tablet app

Manage DIRECTV billing and payments

Get help with location service errors

Watch college football on DIRECTV

Get and troubleshoot the DIRECTV App on LG Smart TVs

Learn about DIRECTV's Interface experience

DIRECTV On Demand and Pay Per View (PPV)

Streaming NFL games FAQ

Fix DIRECTV network connection error messages

Fix location service errors on DIRECTV device for DIRECTV via Internet

Adding and removing apps from your DIRECTV Gemini device

DIRECTV Descriptive Video Service

Explore your Gemini Voice Remote

Watch in multi-view with DIRECTV Mix channels

Get help with DIRECTV error codes 721, 722

Learn how to cancel a movie or TV episode you ordered from your DIRECTV device

Get NHL CENTER ICE on DIRECTV

Tracking the status of your DIRECTV reward

Change your DIRECTV Signature Package

Watch local channels on DIRECTV

Order a new remote control

DIRECTV error code: 724, 725 or 726

Sign up for DIRECTV Streaming

Get and troubleshoot the DIRECTV App on VIZIO Smart TVs

Learn about DIRECTV fees

Explore subscription movie packages and favorites

Use Picture-in-Picture (PiP) with Genie DVR

Sporting event blackouts

Change DIRECTV STREAM notification settings

Get help with DIRECTV STREAM upgrade error messages

Get help with DIRECTV upgrade error messages

Fix DIRECTV streaming limit errors

How to fix your DIRECTV remote

Check your DIRECTV reward status

Use VoiceView or TalkBack on DIRECTV

Watch local and regional sports with DIRECTV

Get help streaming DIRECTV on your computer

Read the DIRECTV Terms & Conditions

All about DIRECTV Genre Packs

DIRECTV Gemini Air factory reset

Troubleshoot directv.com streaming issues

DIRECTV error code: 711

Return or recycle your DIRECTV equipment

View your charges and payment history

How to fix a "Low Storage" error message on DIRECTV Gemini Devices

How to program your DIRECTV remote control

Record DIRECTV content

How to access discovery+

Check your DIRECTV STREAM user ID

How to access discovery+ on DIRECTV App

Manage pop-up blocker & anti-virus settings

Manage DIRECTV pop-up blocker & anti-virus settings

Get help with a blue, black, green, or gray TV screen

Get help with DIRECTV error code 782

Get help with DIRECTV error code 771

Enroll in paperless billing

Update your profile info

Get your account balance and due date

Learn about managing your DIRECTV account online

Manage contact info in your DIRECTV account profile

DIRECTV error code: 744

Use your mobile device as a remote control

DIRECTV error code: 763

DIRECTV error code: 927

DIRECTV error code: 727

DIRECTV error code: 773

DIRECTV error code: 772

DIRECTV error code: 774

DIRECTV error code: 764

DIRECTV error code: 920

Fix DIRECTV error code 792

DIRECTV STREAM error codes FAQ

DIRECTV error code: Your receiver is too hot

DIRECTV error code: 928

Why is my bill higher than expected?

Using TalkBack or VoiceView

Add or remove premium channels or streaming services to your DIRECTV account

Get entertainment your way with DIRECTV

Streaming devices compatible with DIRECTV

Get help with your Gemini device

Lease DIRECTV via Internet (no Satellite) Equipment

Chat with an expert

Look for the ‘Chat available’ button at the bottom of the page to resolve your concern now.

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Connect with other DIRECTV users and experts, ask questions, and find answers.

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Connect with other DIRECTV STREAM users and experts, ask questions, and find answers.

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DIRECTV STREAM Support & Customer Service

DIRECTV Support & Customer Service

<strong>Find receiver details at <a href="https://www.directv.com/" target="_blank">directv.com</a></strong>
<ol><li>Go to <a href="https://www.directv.com/accounts/satellite/equipments" target="_blank">My equipment &amp; services</a>.</li><li>You’ll see the receivers and equipment for your service - including model number, serial number, and Access Card info, if applicable.</li></ol>
<br><strong>Find receiver info on your TV</strong>
<ol><li>Press <strong>MENU</strong> on your remote.</li><li>Select <strong>Settings &gt; Info &amp; Test</strong> to see your receiver info.</li></ol>



<div id="tileTitle">Satellite dish</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent"><strong>Find receiver details at <a href="https://www.directv.com/" target="_blank">directv.com</a></strong>
<ol><li>Go to <a href="https://www.directv.com/accounts/satellite/equipments" target="_blank">My equipment &amp; services</a>.</li><li>You’ll see the receivers and equipment for your service - including model number, serial number, and Access Card info, if applicable.</li></ol>
<br><strong>Find receiver info on your TV</strong>
<ol><li>Press <strong>MENU</strong> on your remote.</li><li>Select <strong>Settings &gt; Info &amp; Test</strong> to see your receiver info.</li></ol>
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Satellite dish

<strong>Manage your DIRECTV devices</strong>
<ol><li>Go to <a href="https://identity.directv.com/login/signin?returnUrl=overview" target="_self"><strong>Account overview</strong></a> and select <strong><a href="https://www.directv.com/accounts/stream/addEquipment" target="_blank">My devices</a></strong>.</li><li>From here, you can:
<ul><li>View a list of your devices.</li><li>Disable auto sign-in by turning the selector <strong>off</strong> next to “Auto sign-in.” If you have more than one DIRECTV device, this can be taken for each applicable device.</li><li>View installment plan details, if applicable.</li><li>Add more streaming devices (up to 6).</li></ul>
</li></ol>
<strong>Good to know:</strong> For additional device help, select Get device support.<br><br><strong>Return your device</strong>
<ol><li>Go to your <a href="https://www.directv.com/accounts/stream/addEquipment" target="_blank">My devices</a> page.</li><li>Select <strong>See how to return your device</strong> for cancellation policy and device return info</li></ol>



<div id="tileTitle">Internet connection (No satellite)</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent"><strong>Manage your DIRECTV devices</strong>
<ol><li>Go to <a href="https://identity.directv.com/login/signin?returnUrl=overview" target="_self"><strong>Account overview</strong></a> and select <strong><a href="https://www.directv.com/accounts/stream/addEquipment" target="_blank">My devices</a></strong>.</li><li>From here, you can:
<ul><li>View a list of your devices.</li><li>Disable auto sign-in by turning the selector <strong>off</strong> next to “Auto sign-in.” If you have more than one DIRECTV device, this can be taken for each applicable device.</li><li>View installment plan details, if applicable.</li><li>Add more streaming devices (up to 6).</li></ul>
</li></ol>
<strong>Good to know:</strong> For additional device help, select Get device support.<br><br><strong>Return your device</strong>
<ol><li>Go to your <a href="https://www.directv.com/accounts/stream/addEquipment" target="_blank">My devices</a> page.</li><li>Select <strong>See how to return your device</strong> for cancellation policy and device return info</li></ol>
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View and manage your DIRECTV devices

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