View and manage your DIRECTV devices

Find out which DIRECTV receiver models you have and how to manage certain device settings.

Choose the service you have at your home:
https://www.directv.com/dtvassets/support/Satellite.png
Satellite dish
Satellite dish
Not your service?
Find receiver details at directv.com
  1. Go to My equipment & services.
  2. You’ll see the receivers and equipment for your service - including model number, serial number, and Access Card info, if applicable.

Find receiver info on your TV
  1. Press MENU on your remote.
  2. Select Settings > Info & Test to see your receiver info.
https://www.directv.com/dtvassets/support/BYOD.png
Internet connection (No satellite)
Internet connection (No satellite)
Not your service?
Manage your DIRECTV devices
  1. Go to Account overview and select My devices.
  2. From here, you can:
    • View a list of your devices.
    • Disable auto sign-in by turning the selector off next to “Auto sign-in.” If you have more than one DIRECTV device, this can be taken for each applicable device.
    • View installment plan details, if applicable.
    • Add more streaming devices (up to 6).
Good to know: For additional device help, select Get device support.

Return your device
  1. Go to your My devices page.
  2. Select See how to return your device for cancellation policy and device return info

Choose the service you have at your home:

  • Satellite dish

  • Internet connection (No satellite)

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