Orders, apps & equipment

View and manage your DIRECTV devices

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<div id="selectorOptionsLabel">Choose the service you have at your home:</div>
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<div id="primaryTile"><span id="tileImage">https://www.directv.com/dtvassets/support/Satellite.png</span>
<div id="tileLabel">Satellite dish</div>
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<div id="tileTitle">Satellite dish</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent"><strong>Find receiver details in your online account</strong>
<ol><li>Sign-in to your account and go to <a href="https://www.directv.com/accounts/satellite/equipments" target="_blank">My equipment &amp; services</a>.</li><li>You’ll see the receivers and equipment for your service - including model number, serial number, and Access Card info, if applicable.</li></ol>
<br><strong>Find receiver info on your TV</strong>
<ol><li>Press <strong>MENU</strong> on your remote.</li><li>Select <strong>Settings &gt; Info &amp; Test</strong> to see your receiver info.</li></ol>
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<div id="primaryTile"><span id="tileImage">https://www.directv.com/dtvassets/support/BYOD.png</span>
<div id="tileLabel">Internet connection (No satellite)</div>
<div id="tileContent">
<div id="tileTitle">Internet connection (No satellite)</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent"><strong>Manage your current DIRECTV devices or order more</strong>
<ul><li>Sign-in to your account and go to <strong><a href="https://www.directv.com/accounts/stream/addEquipment" target="_blank">My devices</a></strong>.</li><li>From here, you can view:
<ul><li>A list of your devices.</li><li>Installment plan details, if applicable.</li></ul>
</li><li><strong>Order additional streaming devices</strong> (up to 6), from My devices, select <strong>Manage Devices</strong> and <strong>+Add A Device, </strong>follow the prompts and once done, select <strong>Complete Order.</strong></li><li><strong>Disable auto sign-in</strong> if you&#39;re returning your device or getting rid of it by turning the selector <strong>off</strong> next to “Auto sign-in.” If you have more than one DIRECTV device, complete this for each applicable device.
<ul><li><strong>Warning</strong>, you can&#39;t turn it back on later and once complete you&#39;ll have to sign-in manually to your device with your DIRECTV User ID and password.</li><li>It may take up the 24-hours to complete this change,</li></ul>
</li></ul>
<strong>Good to know:</strong> For additional device help, select <strong>Get device support</strong>.<br><br><strong>Return your device</strong>
<ol><li>Go to your <a href="https://www.directv.com/accounts/stream/addEquipment" target="_blank">My devices</a> page.</li><li>Select <strong>See how to return your device</strong> for cancellation policy and device return info</li></ol>
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Find out which DIRECTV box models you have and how to manage certain device settings.

View and Manage Your DIRECTV Equipment

<p>
    </p><p>Find out which DIRECTV receiver models you have and how to manage certain device settings.<strong></strong></p>

Fix Gemini device issues for DIRECTV STREAM service

Watch your DVR playlist from any TV in your Whole-Home network

Get help with your DIRECTV Gemini Air or remote

Error code 631: Incorrect Network Setup Detected

DIRECTV error codes 731, 732, 733, or 736

Set favorite channels and add bookmarks on DIRECTV

Set up replacement DIRECTV Gemini equipment

DIRECTV satellite dish installation

Find on-demand titles to watch with DIRECTV STREAM

Turn on DIRECTV closed captioning

Disable auto sign-in for your DIRECTV device

MLB.TV through DIRECTV

Get help with location service errors

Get your account balance and due date

Check DIRECTV Equipment Order Status

Watch local and regional sports with DIRECTV

Find info on DIRECTV STREAM sign-in errors

Watch NFL football games on DIRECTV

DIRECTV error code: Your receiver is too hot

Get help streaming DIRECTV on your computer

DIRECTV error code: 774

Use Picture-in-Picture (PiP) with Genie DVR

Get help with DIRECTV STREAM upgrade error messages

Fix DIRECTV network connection error messages

Using TalkBack or VoiceView

DIRECTV error code: 928

Order DIRECTV On Demand and Pay Per View (PPV)

Get help with DIRECTV upgrade error messages

Use VoiceView or TalkBack on DIRECTV

Fix DIRECTV error code 792

DIRECTV error code: 722

Get internet speed suggestions for DIRECTV

DIRECTV error code: 773

DIRECTV error code: 927

Get help with your Gemini device

Fix DIRECTV streaming limit errors

Reset a parental controls PIN

DIRECTV 4K UHD streaming FAQ

DIRECTV error code: 764

DIRECTV error code: 772

DIRECTV error code: 763

DIRECTV error code: 920

DIRECTV STREAM error codes FAQ

Move your DIRECTV service to a new address

DIRECTV error code: 752

Get help with receiver restart errors

Move your DIRECTV service FAQ

Troubleshoot sound and picture issues

Energy-use info for TV receiver equipment

Use the DIRECTV Tablet app

Watch college football on DIRECTV

Sporting event blackouts

See if networks are no longer in your lineup

Order a new remote control

What happens after I cancel my DIRECTV service?

Read the DIRECTV Terms & Conditions

Update your profile info

Why is my bill higher than expected?

Apple TV through DIRECTV

View your charges and payment history

Add or remove premium channels or streaming services to your DIRECTV account

Get help with streaming issues on the DIRECTV App

Streaming devices compatible with DIRECTV

Manage Local Channels

Learn about DIRECTV's Interface experience

Manage pop-up blocker & anti-virus settings

Streaming NFL games FAQ

Make a payment arrangement

Peacock Premium through DIRECTV

Explore subscription movie packages and favorites

MLB EXTRA INNINGS and more on DIRECTV

All about DIRECTV Genre Packs

DIRECTV App for LG - Troubleshooting & Tips

How to access DIRECTV Sports Mode

Lease DIRECTV via Internet (no Satellite) Equipment

Use your mobile device as a remote control

Manage your repair or install appointment

Connect your DIRECTV receiver to an HDTV

Adding and removing apps from your DIRECTV Gemini device

Manage DIRECTV pop-up blocker & anti-virus settings

Get help with DIRECTV error code 782

DIRECTV Descriptive Video Service

Get help with DIRECTV error code 771

DIRECTV error code: 744

Use DIRECTV 72 Hour Rewind to watch previously aired programming

Get help with DIRECTV error codes 721, 722

Tracking the status of your DIRECTV reward

Update Payment Method for DIRECTV

Change your DIRECTV Signature Package

Watch live and On Demand sports events with the ESPN sports app

How to pay your DIRECTV bill

HBO Max through DIRECTV

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Connect with other DIRECTV users and experts, ask questions, and find answers.

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Connect with other DIRECTV STREAM users and experts, ask questions, and find answers.

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DIRECTV STREAM Support & Customer Service

DIRECTV Support & Customer Service

<strong>Find receiver details in your online account</strong>
<ol><li>Sign-in to your account and go to <a href="https://www.directv.com/accounts/satellite/equipments" target="_blank">My equipment &amp; services</a>.</li><li>You’ll see the receivers and equipment for your service - including model number, serial number, and Access Card info, if applicable.</li></ol>
<br><strong>Find receiver info on your TV</strong>
<ol><li>Press <strong>MENU</strong> on your remote.</li><li>Select <strong>Settings &gt; Info &amp; Test</strong> to see your receiver info.</li></ol>



<div id="tileTitle">Satellite dish</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent"><strong>Find receiver details in your online account</strong>
<ol><li>Sign-in to your account and go to <a href="https://www.directv.com/accounts/satellite/equipments" target="_blank">My equipment &amp; services</a>.</li><li>You’ll see the receivers and equipment for your service - including model number, serial number, and Access Card info, if applicable.</li></ol>
<br><strong>Find receiver info on your TV</strong>
<ol><li>Press <strong>MENU</strong> on your remote.</li><li>Select <strong>Settings &gt; Info &amp; Test</strong> to see your receiver info.</li></ol>
</div>


Satellite dish

<strong>Manage your current DIRECTV devices or order more</strong>
<ul><li>Sign-in to your account and go to <strong><a href="https://www.directv.com/accounts/stream/addEquipment" target="_blank">My devices</a></strong>.</li><li>From here, you can view:
<ul><li>A list of your devices.</li><li>Installment plan details, if applicable.</li></ul>
</li><li><strong>Order additional streaming devices</strong> (up to 6), from My devices, select <strong>Manage Devices</strong> and <strong>+Add A Device, </strong>follow the prompts and once done, select <strong>Complete Order.</strong></li><li><strong>Disable auto sign-in</strong> if you&#39;re returning your device or getting rid of it by turning the selector <strong>off</strong> next to “Auto sign-in.” If you have more than one DIRECTV device, complete this for each applicable device.
<ul><li><strong>Warning</strong>, you can&#39;t turn it back on later and once complete you&#39;ll have to sign-in manually to your device with your DIRECTV User ID and password.</li><li>It may take up the 24-hours to complete this change,</li></ul>
</li></ul>
<strong>Good to know:</strong> For additional device help, select <strong>Get device support</strong>.<br><br><strong>Return your device</strong>
<ol><li>Go to your <a href="https://www.directv.com/accounts/stream/addEquipment" target="_blank">My devices</a> page.</li><li>Select <strong>See how to return your device</strong> for cancellation policy and device return info</li></ol>



<div id="tileTitle">Internet connection (No satellite)</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent"><strong>Manage your current DIRECTV devices or order more</strong>
<ul><li>Sign-in to your account and go to <strong><a href="https://www.directv.com/accounts/stream/addEquipment" target="_blank">My devices</a></strong>.</li><li>From here, you can view:
<ul><li>A list of your devices.</li><li>Installment plan details, if applicable.</li></ul>
</li><li><strong>Order additional streaming devices</strong> (up to 6), from My devices, select <strong>Manage Devices</strong> and <strong>+Add A Device, </strong>follow the prompts and once done, select <strong>Complete Order.</strong></li><li><strong>Disable auto sign-in</strong> if you&#39;re returning your device or getting rid of it by turning the selector <strong>off</strong> next to “Auto sign-in.” If you have more than one DIRECTV device, complete this for each applicable device.
<ul><li><strong>Warning</strong>, you can&#39;t turn it back on later and once complete you&#39;ll have to sign-in manually to your device with your DIRECTV User ID and password.</li><li>It may take up the 24-hours to complete this change,</li></ul>
</li></ul>
<strong>Good to know:</strong> For additional device help, select <strong>Get device support</strong>.<br><br><strong>Return your device</strong>
<ol><li>Go to your <a href="https://www.directv.com/accounts/stream/addEquipment" target="_blank">My devices</a> page.</li><li>Select <strong>See how to return your device</strong> for cancellation policy and device return info</li></ol>
</div>


View and manage your DIRECTV devices

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