Missing channels from your TV service? Use our ZIP Code search for TV service updates, plus tips on where to watch missing shows.
DIRECTV
DIRECTV STREAM
U-verse TV
OUR TV PROMISE
TO OUR TV CUSTOMERS
Missing channels from your TV service? Use our ZIP Code search for TV service updates, plus tips on where to watch missing shows.
DIRECTV
DIRECTV STREAM
U-verse TV
WHY ARE SOME OF MY CHANNELS MISSING?
TV channel owners are asking for more money
We pay fees to TV channel owners for permission to add their channels to your lineup. As contracts expire, owners sometimes turn off their channels as a bargaining tactic.
We’re on your side
We share your frustration about your missing channels. We thank you for your patience while we do our best to resolve the situation.
Switching isn’t the answer
Unfortunately, no TV provider is safe from this problem. Almost all TV providers receive threats or lose channels due to owners' bargaining tactics.
WHAT CAN I DO WHILE I’M WAITING?
Watch your shows in other ways
While your channels are removed, you may still be able to watch the TV you’re missing. Read our support article for more information.