An update on the status of Nexstar for DIRECTV Customers

On Sept. 17, 2023, we began to return Nexstar-owned stations and NewsNation to DIRECTV, DIRECTV STREAM and U-verse customers, and have since finalized a new, multi-year agreement with Nexstar.

Unfortunately, over the past decade-plus access to your programming has become a battleground for networks and stations to try to drive up higher rates. As our customers, we recognize that while you may be able to access some programming over-the-air or on a streaming service during these periods, that is not the experience you expect.

We understand you have a choice among your TV providers and appreciate your ongoing loyalty during this renewal. That’s what will enable us to offer you more choice, personalization, and further value in future programming you pay to receive in your home.

Thank you for your support and tremendous patience.

Bill Morrow
CEO of DIRECTV

OUR TV PROMISE

TO OUR TV
CUSTOMERS

Missing channels from your TV service? Use our ZIP Code search for TV service updates, plus tips on where to watch missing shows.

ZIP Code

OUR TV PROMISE

TO OUR TV
CUSTOMERS

Missing channels from your TV service? Use our ZIP Code search for TV service updates, plus tips on where to watch missing shows.

ZIP Code

WHY ARE SOME OF MY CHANNELS MISSING?

TV channel owners are asking for more money

We pay fees to TV channel owners for permission to add their channels to your lineup. As contracts expire, owners sometimes turn off their channels as a bargaining tactic.

We’re on your side

We share your frustration about your missing channels. We thank you for your patience while we do our best to resolve the situation.

Switching isn’t the answer

Unfortunately, no TV provider is safe from this problem. Almost all TV providers receive threats or lose channels due to owners' bargaining tactics.

WHAT CAN I DO WHILE I’M WAITING?

Watch your shows in other ways

While your channels are removed, you may still be able to watch the TV you’re missing. Read our support article for more information.

How to keep up with missing shows

Take action

You can tell lawmakers in Washington to back measures that will protect TV customers from aggressive tactics like channel blackouts.

Learn why blackouts happen

Read about what “retrans fees” are, how they affect your TV bill, and why we’re seeing more channel blackouts than ever before.

Learn more about broadcaster blackouts

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An update on the status of Nexstar for DIRECTV Customers

OUR TV PROMISE

TO OUR TV CUSTOMERS

OUR TV PROMISE

TO OUR TV CUSTOMERS

WHY ARE SOME OF MY CHANNELS MISSING?

TV channel owners are asking for more money

We’re on your side

Switching isn’t the answer

WHAT CAN I DO WHILE I’M WAITING?

Watch your shows in other ways

Take action

You can tell lawmakers in Washington to back measures that will protect TV customers from aggressive tactics like channel blackouts.

Learn why blackouts happen

TO OUR TV
CUSTOMERS

TO OUR TV
CUSTOMERS