Pair and program your remote and use it to control Google Assistant.

Remote controls

Welcome back to [[SERVICE_NAME]] support, [[FIRST_NAME]]

Desktop

Entertainment

Mobile

Other

Are you sure?

Want to know how close your tech is on appointment day? No problem. Come back here to check and we’ll let you know where they are.

See what the lights on your gateway mean.

We can't scan for issues right now.

Diagnostics

Service check-up

All clear!

Local outages

We found an outage.

We can’t check for issues right now.

We cannot complete your request at this time, please try again later.

In order to complete the request, we will need your Mobile Phone Number.

Text alerts

We hit a snag and can’t sign you up for text alerts right now. Give us some time and try again later.

When you update your network name or password, your devices automatically disconnect from your Wi-Fi network. Make sure to reconnect them using your new Wi-Fi info.

Network info

 The AT&T BusinessDirect Learning Center provides extensive and interactive help and training by "Tool" or by "Product".

Questions can also be submitted to AT&T via email 

Pay your bill online and get help signing in to your account.

Billing & account

Learn how to access and view your current charges.

Billing

Find ways to pay your bill, make payment arrangements, and more.

Payments

Explore how to find or reset your user ID and password.

ID & password

Explore ways to manage your home internet or wireless data.

Usage

Getting started

Get info on home internet speed, data usage, and more.

Internet speed

View and manage your home network from anywhere, on any device.

Smart Home Manager

Access your account, view bills, make online payments, and do more with myAT&T.

Billing & payment

Learn how to activate your device, set up device features, or upgrade your service.

View, set up, or change your wireless plans and add-ons.

Plans & add-ons

Learn how to pay your DIRECTV bill online, see bill and payment history, and find out about additional payment methods.

Video Group - DIRECTV - Billing & account management - Payments

Find info about your first DIRECTV bill, learn about fees and surcharges, and more.

Video Group - DIRECTV - Billing & account management - Bill explanation & charges

Learn how to create a user ID, sign in, and get password help for your directv.com account.

Video Group - DIRECTV - Billing & account management - User ID & passwords

Find out how to update your contact info, upgrade your subscription package, and move your service to a new address.

Video Group - DIRECTV - Billing & account management - Account details

Learn how to sign in, view and pay your DIRECTV bill online, update payment info, and more. Find out how to contact us.

Video Group - DIRECTV - Billing & account management

Find tips for fixing issues like distorted or no sound, picture not in sync with audio, frozen picture or pixilation.

Video Group - DIRECTV - Quick fixes & troubleshooting - Picture or sound issues

Find troubleshooting help for your DVR, receivers and remote controls and how to return your equipment.

Video Group - DIRECTV - Quick fixes & troubleshooting - Equipment issues

Get help troubleshooting error codes and messages if they display on screen.

Video Group - DIRECTV - Quick fixes & troubleshooting - Error messages

Learn what to do if you temporarily lose signal, have a service outage or have issues while streaming.

Video Group - DIRECTV - Quick fixes & troubleshooting - Connection or streaming issues

Get help troubleshooting your DVR, receivers or remote controls and learn how to fix error messages.

Video Group - DIRECTV - Quick fixes & troubleshooting

Learn more about DIRECTV service, how to prepare for your installation, and check your order status.

Video Group - DIRECTV - Orders, apps & equipment - Order status & installations

Learn how to setup or replace your DIRECTV DVR and receivers including the Genie Mini & Wireless Genie Mini.

Video Group - DIRECTV - Orders, apps & equipment - DVR & receiver setup

Find out how to program and use your DIRECTV remote control. 

Video Group - DIRECTV - Orders, apps & equipment - Remote control

Learn how to stream DIRECTV almost anywhere and get help with parental controls, closed captioning and other settings.

Video Group - DIRECTV - Orders, apps & equipment - Equipment & streaming options

Find out about the status of your DIRECTV service order, how to set up or replace equipment and streaming options

Video Group - DIRECTV - Orders, apps & equipment

Learn about your DIRECTV package, the program guide, and features to enhance your viewing experience.

Video Group - DIRECTV - Channels, packages & programs - Channel lineups

Explore premium options like HBO Max and Showtime, the latest movies in DIRECTV CINEMA and how to watch free shows on demand

Video Group - DIRECTV - Channels, packages & programs - Premium channels & on demand

Learn how to access your DVR playlist, watch your recorded shows, manage your DVR recordings, and more.

Video Group - DIRECTV - Channels, packages & programs - DVR & recorded TV

Find out about upcoming Pay Per View events and seasonal sports subscriptions packages for NFL, MLB, MLS, NBA, and NHL.

Video Group - DIRECTV - Channels, packages & programs - Special event programs

Explore DIRECTV channel lineups, On Demand content, NFL Sunday Ticket, TV apps, sports programming, and more.

Video Group - DIRECTV - Channels, packages & programs

/kmservices/v2/contents/[[VALUE]]?app-id=idpui

/kmservices/v2/search?content-type=content_instruct,content_parentinstruct,content_weblink&description=y&tags=[[VALUE]],region_TX&app-id=ecare

/kmservices/v2/search?content-type=content_instruct,content_busfaq,content_parentinstruct,content_breakfix,content_weblink&description=y&tags=[[VALUE]],region_TX&app-id=idpui

/kmservices/v2/search?content-type=content_instruct,content_parentinstruct,content_breakfix,content_weblink&description=y&tags=[[VALUE]],region_TX&app-id=idpui

/search/devicehowto/topic-contents/models/[[VALUE1]]/sources/all/topics/[[VALUE2]]?app-id=esupport&rows=1000

[[description]] AT&T has you covered with [[title]] support, troubleshooting, how-to articles, & videos.

DIRECTV SUPPORT