Orders, apps & equipment

DIRECTV product user guides and manuals

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<div id="tileDescription">Get detailed product info and PDF user guides for your DIRECTV via Satellite, DIRECTV via Internet, and DIRECTV STREAM services.</div>
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<p>You can find your receiver make and model in <strong>Settings &gt; Device Management &gt; Info &amp; Test</strong> or by signing in to your <a href="https://www.directv.com/accounts/satellite/equipments" target="_blank">My equipment &amp; services</a> page at directv.com<br><br>Some manuals are designed for several models – and may vary slightly from images displayed in the guides.</p>
<br><details class="mce-accordion">
<summary>DIRECTV receivers &amp; DVR equipment</summary>
<br><p><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/DIRECTV-HDDVR-HR20-54.pdf" target="_blank">HD DVR HR20-54 User Guide</a> (PDF – 6.6 MB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Wireless-Genie-Mini-Installation-Guide-S.pdf" target="_blank">Wireless Genie Mini C41W Installation Guide</a> (PDF – 437 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/DIRECTV-Wireless-Video-Bridge-WVB2-UVEP100053399.pdf" target="_blank">Wireless Video Bridge Gen2 Product Manual</a> (PDF - 3.4 MB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Genie2-Product-Manual.pdf" target="_blank">Genie 2 Product Manual</a> (PDF - 3.5 MB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Wireless-Genie-Mini-for-Genie2-Installation-Guide-T.pdf" target="_blank">Wireless Genie Mini for Genie 2 Installation Guide</a> (PDF - 108 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/DIRECTV-Equipment-Return-Instructions-L.pdf" target="_blank">Equipment Return Instructions</a> (PDF – 500 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Local-Channel-Connector-Guide.pdf" target="_blank">Over-the-air Local Channel Connector User Guide</a> (PDF - 1 MB)</p>
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<summary>DIRECTV equipment replacement guides</summary>
<br><p><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/DIRECTV-Cinema-Connection-Kit-G.pdf" target="_blank">Cinema Connection Kit Replacement &amp; Return Info</a> (PDF – 662 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Genie-DVR-Replacement-Return-J.pdf" target="_blank">Genie HD DVR Replacement &amp; Return Info</a> (PDF – 437 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Genie2-Replacement-Return-P.pdf" target="_blank">Genie 2 Server Replacement &amp; Return Info</a> (PDF – 360KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Wireless-Video-Bridge-Replacement-Return-I.pdf" target="_blank">Wireless Video Bridge Replacement &amp; Return Info</a> (PDF - 3.5 MB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Genie-Mini-Replacement-Return-C.pdf" target="_blank">Genie Mini Replacement &amp; Return Info</a> (PDF - 5.8 MB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Genie-Mini-Replacemen-Return-for-Genie2-Q.pdf" target="_blank">Genie Mini Replacement for Genie 2 &amp; Return Info</a> (PDF - 939 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Non-Genie-Receiver-Replacement-Recycle-B.pdf" target="_blank">Non-Genie Receiver Replacement &amp; Recycle Info</a> (PDF - 904 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Wireless-Genie-Mini-Replacement-Return-M.pdf" target="_blank">Wireless Genie Mini Replacement &amp; Return Info </a>(PDF - 5 MB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Wireless-Mini-Replacement-Return-Genie2-R.pdf" target="_blank">Wireless Genie Mini Replacement for Genie 2 &amp; Return Info</a> (PDF - 7.9 MB)</p>
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<details class="mce-accordion">
<summary>DIRECTV remote controls</summary>
<br><p><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Universal-Remote-Programming-Guide.pdf" target="_blank">Universal and Genie Remote Control Button Overview (PDF - 1.6 MB)</a><br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/RC65RB-Universal-Remote-Control-User-Guide.pdf" target="_blank">RC65RB Universal Remote Control User Guide</a> (PDF - 1.3 MB)<br><a href="https://www.directv.com/dtvassets/pdfs/support/Gemini-Gemini-Air-Remote-Guide.pdf" target="_blank">Gemini and Gemini Air Remote Control User Guide </a></p>
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<div id="tileDescription">Get detailed product info and PDF user guides for your DIRECTV via Satellite, DIRECTV via Internet, and DIRECTV STREAM services.</div>
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<p>See below for DIRECTV via Internet and DIRECTV STREAM equipment manuals. <br><br><a href="https://www.directv.com/support/article/000091356" target="_blank">DIRECTV STREAM device and remote control manual</a><br><a href="https://www.directv.com/dtvassets/pdfs/channel_lineups/DIRECTV_STREAM_Channel_Lineup.pdf" target="_blank">DIRECTV STREAM package &amp; channel lineup</a> (PDF - 600 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Gemini_Air_user_guide.pdf" target="_blank">DIRECTV Gemini Air User Guide</a> (PDF - 496 KB)</p>
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Get detailed product info and PDF user guides for your DIRECTV via Satellite, DIRECTV via Internet, and DIRECTV STREAM services.

<p>
    </p><p>Get detailed product info and PDF user guides for your DIRECTV via Satellite, DIRECTV via Internet, and DIRECTV STREAM services.</p>

Error codes & messages

See if networks are no longer in your lineup

Use DIRECTV 72 Hour Rewind to watch previously aired programming

Move your DIRECTV service FAQ

Watch NFL football games on DIRECTV

Stream your network favorites

Get help with error code 745, 746, or 761

DIRECTV error code: 752

Get help with receiver restart errors

Energy-use info for TV receiver equipment

Use the DIRECTV Tablet app

Manage DIRECTV billing and payments

Get help with location service errors

Watch college football on DIRECTV

Get and troubleshoot the DIRECTV App on LG Smart TVs

Learn about DIRECTV's Interface experience

DIRECTV On Demand and Pay Per View (PPV)

Streaming NFL games FAQ

Fix DIRECTV network connection error messages

Fix location service errors on DIRECTV device for DIRECTV via Internet

Adding and removing apps from your DIRECTV Gemini device

DIRECTV Descriptive Video Service

Explore your Gemini Voice Remote

Watch in multi-view with DIRECTV Mix channels

Get help with DIRECTV error codes 721, 722

Learn how to cancel a movie or TV episode you ordered from your DIRECTV device

Get NHL CENTER ICE on DIRECTV

Tracking the status of your DIRECTV reward

Change your DIRECTV Signature Package

Watch local channels on DIRECTV

Order a new remote control

DIRECTV error code: 724, 725 or 726

Sign up for DIRECTV Streaming

Get and troubleshoot the DIRECTV App on VIZIO Smart TVs

Learn about DIRECTV fees

Explore subscription movie packages and favorites

Use Picture-in-Picture (PiP) with Genie DVR

Sporting event blackouts

Change DIRECTV STREAM notification settings

Get help with DIRECTV STREAM upgrade error messages

Get help with DIRECTV upgrade error messages

Fix DIRECTV streaming limit errors

How to fix your DIRECTV remote

Check your DIRECTV reward status

Use VoiceView or TalkBack on DIRECTV

Watch local and regional sports with DIRECTV

Get help streaming DIRECTV on your computer

Read the DIRECTV Terms & Conditions

All about DIRECTV Genre Packs

DIRECTV Gemini Air factory reset

Troubleshoot directv.com streaming issues

DIRECTV error code: 711

Return or recycle your DIRECTV equipment

View your charges and payment history

How to fix a "Low Storage" error message on DIRECTV Gemini Devices

How to program your DIRECTV remote control

Record DIRECTV content

How to access discovery+

Check your DIRECTV STREAM user ID

How to access discovery+ on DIRECTV App

Manage pop-up blocker & anti-virus settings

Manage DIRECTV pop-up blocker & anti-virus settings

Get help with a blue, black, green, or gray TV screen

Get help with DIRECTV error code 782

Get help with DIRECTV error code 771

Enroll in paperless billing

Update your profile info

Get your account balance and due date

Learn about managing your DIRECTV account online

Manage contact info in your DIRECTV account profile

DIRECTV error code: 744

Use your mobile device as a remote control

DIRECTV error code: 763

DIRECTV error code: 927

DIRECTV error code: 727

DIRECTV error code: 773

DIRECTV error code: 772

DIRECTV error code: 774

DIRECTV error code: 764

DIRECTV error code: 920

Fix DIRECTV error code 792

DIRECTV STREAM error codes FAQ

DIRECTV error code: Your receiver is too hot

DIRECTV error code: 928

Why is my bill higher than expected?

Using TalkBack or VoiceView

Add or remove premium channels or streaming services to your DIRECTV account

Get entertainment your way with DIRECTV

Streaming devices compatible with DIRECTV

Get help with your Gemini device

Lease DIRECTV via Internet (no Satellite) Equipment

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<p>You can find your receiver make and model in <strong>Settings &gt; Device Management &gt; Info &amp; Test</strong> or by signing in to your <a href="https://www.directv.com/accounts/satellite/equipments" target="_blank">My equipment &amp; services</a> page at directv.com<br><br>Some manuals are designed for several models – and may vary slightly from images displayed in the guides.</p>
<br><details class="mce-accordion">
<summary>DIRECTV receivers &amp; DVR equipment</summary>
<br><p><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/DIRECTV-HDDVR-HR20-54.pdf" target="_blank">HD DVR HR20-54 User Guide</a> (PDF – 6.6 MB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Wireless-Genie-Mini-Installation-Guide-S.pdf" target="_blank">Wireless Genie Mini C41W Installation Guide</a> (PDF – 437 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/DIRECTV-Wireless-Video-Bridge-WVB2-UVEP100053399.pdf" target="_blank">Wireless Video Bridge Gen2 Product Manual</a> (PDF - 3.4 MB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Genie2-Product-Manual.pdf" target="_blank">Genie 2 Product Manual</a> (PDF - 3.5 MB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Wireless-Genie-Mini-for-Genie2-Installation-Guide-T.pdf" target="_blank">Wireless Genie Mini for Genie 2 Installation Guide</a> (PDF - 108 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/DIRECTV-Equipment-Return-Instructions-L.pdf" target="_blank">Equipment Return Instructions</a> (PDF – 500 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Local-Channel-Connector-Guide.pdf" target="_blank">Over-the-air Local Channel Connector User Guide</a> (PDF - 1 MB)</p>
<p> </p>
</details>
<details class="mce-accordion">
<summary>DIRECTV equipment replacement guides</summary>
<br><p><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/DIRECTV-Cinema-Connection-Kit-G.pdf" target="_blank">Cinema Connection Kit Replacement &amp; Return Info</a> (PDF – 662 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Genie-DVR-Replacement-Return-J.pdf" target="_blank">Genie HD DVR Replacement &amp; Return Info</a> (PDF – 437 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Genie2-Replacement-Return-P.pdf" target="_blank">Genie 2 Server Replacement &amp; Return Info</a> (PDF – 360KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Wireless-Video-Bridge-Replacement-Return-I.pdf" target="_blank">Wireless Video Bridge Replacement &amp; Return Info</a> (PDF - 3.5 MB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Genie-Mini-Replacement-Return-C.pdf" target="_blank">Genie Mini Replacement &amp; Return Info</a> (PDF - 5.8 MB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Genie-Mini-Replacemen-Return-for-Genie2-Q.pdf" target="_blank">Genie Mini Replacement for Genie 2 &amp; Return Info</a> (PDF - 939 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Non-Genie-Receiver-Replacement-Recycle-B.pdf" target="_blank">Non-Genie Receiver Replacement &amp; Recycle Info</a> (PDF - 904 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Wireless-Genie-Mini-Replacement-Return-M.pdf" target="_blank">Wireless Genie Mini Replacement &amp; Return Info </a>(PDF - 5 MB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Wireless-Mini-Replacement-Return-Genie2-R.pdf" target="_blank">Wireless Genie Mini Replacement for Genie 2 &amp; Return Info</a> (PDF - 7.9 MB)</p>
<p> </p>
</details>
<details class="mce-accordion">
<summary>DIRECTV remote controls</summary>
<br><p><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Universal-Remote-Programming-Guide.pdf" target="_blank">Universal and Genie Remote Control Button Overview (PDF - 1.6 MB)</a><br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/RC65RB-Universal-Remote-Control-User-Guide.pdf" target="_blank">RC65RB Universal Remote Control User Guide</a> (PDF - 1.3 MB)<br><a href="https://www.directv.com/dtvassets/pdfs/support/Gemini-Gemini-Air-Remote-Guide.pdf" target="_blank">Gemini and Gemini Air Remote Control User Guide </a></p>
<p> </p>
</details>



<div id="tileTitle">Satellite dish</div>
<div id="tileDescription">Get detailed product info and PDF user guides for your DIRECTV via Satellite, DIRECTV via Internet, and DIRECTV STREAM services.</div>
<div id="tileGoBackLink">Not your service? Go back and choose again</div>
<div id="firststepcontent">
<p>You can find your receiver make and model in <strong>Settings &gt; Device Management &gt; Info &amp; Test</strong> or by signing in to your <a href="https://www.directv.com/accounts/satellite/equipments" target="_blank">My equipment &amp; services</a> page at directv.com<br><br>Some manuals are designed for several models – and may vary slightly from images displayed in the guides.</p>
<br><details class="mce-accordion">
<summary>DIRECTV receivers &amp; DVR equipment</summary>
<br><p><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/DIRECTV-HDDVR-HR20-54.pdf" target="_blank">HD DVR HR20-54 User Guide</a> (PDF – 6.6 MB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Wireless-Genie-Mini-Installation-Guide-S.pdf" target="_blank">Wireless Genie Mini C41W Installation Guide</a> (PDF – 437 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/DIRECTV-Wireless-Video-Bridge-WVB2-UVEP100053399.pdf" target="_blank">Wireless Video Bridge Gen2 Product Manual</a> (PDF - 3.4 MB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Genie2-Product-Manual.pdf" target="_blank">Genie 2 Product Manual</a> (PDF - 3.5 MB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Wireless-Genie-Mini-for-Genie2-Installation-Guide-T.pdf" target="_blank">Wireless Genie Mini for Genie 2 Installation Guide</a> (PDF - 108 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/DIRECTV-Equipment-Return-Instructions-L.pdf" target="_blank">Equipment Return Instructions</a> (PDF – 500 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Local-Channel-Connector-Guide.pdf" target="_blank">Over-the-air Local Channel Connector User Guide</a> (PDF - 1 MB)</p>
<p> </p>
</details>
<details class="mce-accordion">
<summary>DIRECTV equipment replacement guides</summary>
<br><p><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/DIRECTV-Cinema-Connection-Kit-G.pdf" target="_blank">Cinema Connection Kit Replacement &amp; Return Info</a> (PDF – 662 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Genie-DVR-Replacement-Return-J.pdf" target="_blank">Genie HD DVR Replacement &amp; Return Info</a> (PDF – 437 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Genie2-Replacement-Return-P.pdf" target="_blank">Genie 2 Server Replacement &amp; Return Info</a> (PDF – 360KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Wireless-Video-Bridge-Replacement-Return-I.pdf" target="_blank">Wireless Video Bridge Replacement &amp; Return Info</a> (PDF - 3.5 MB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Genie-Mini-Replacement-Return-C.pdf" target="_blank">Genie Mini Replacement &amp; Return Info</a> (PDF - 5.8 MB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Genie-Mini-Replacemen-Return-for-Genie2-Q.pdf" target="_blank">Genie Mini Replacement for Genie 2 &amp; Return Info</a> (PDF - 939 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Non-Genie-Receiver-Replacement-Recycle-B.pdf" target="_blank">Non-Genie Receiver Replacement &amp; Recycle Info</a> (PDF - 904 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Wireless-Genie-Mini-Replacement-Return-M.pdf" target="_blank">Wireless Genie Mini Replacement &amp; Return Info </a>(PDF - 5 MB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Wireless-Mini-Replacement-Return-Genie2-R.pdf" target="_blank">Wireless Genie Mini Replacement for Genie 2 &amp; Return Info</a> (PDF - 7.9 MB)</p>
<p> </p>
</details>
<details class="mce-accordion">
<summary>DIRECTV remote controls</summary>
<br><p><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Universal-Remote-Programming-Guide.pdf" target="_blank">Universal and Genie Remote Control Button Overview (PDF - 1.6 MB)</a><br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/RC65RB-Universal-Remote-Control-User-Guide.pdf" target="_blank">RC65RB Universal Remote Control User Guide</a> (PDF - 1.3 MB)<br><a href="https://www.directv.com/dtvassets/pdfs/support/Gemini-Gemini-Air-Remote-Guide.pdf" target="_blank">Gemini and Gemini Air Remote Control User Guide </a></p>
<p> </p>
</details>
</div>


Satellite dish


<p>See below for DIRECTV via Internet and DIRECTV STREAM equipment manuals. <br><br><a href="https://www.directv.com/support/article/000091356" target="_blank">DIRECTV STREAM device and remote control manual</a><br><a href="https://www.directv.com/dtvassets/pdfs/channel_lineups/DIRECTV_STREAM_Channel_Lineup.pdf" target="_blank">DIRECTV STREAM package &amp; channel lineup</a> (PDF - 600 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Gemini_Air_user_guide.pdf" target="_blank">DIRECTV Gemini Air User Guide</a> (PDF - 496 KB)</p>



<div id="tileTitle">Internet connection (No satellite)</div>
<div id="tileDescription">Get detailed product info and PDF user guides for your DIRECTV via Satellite, DIRECTV via Internet, and DIRECTV STREAM services.</div>
<div id="tileGoBackLink">Not your service? Go back and choose again</div>
<div id="firststepcontent">
<p>See below for DIRECTV via Internet and DIRECTV STREAM equipment manuals. <br><br><a href="https://www.directv.com/support/article/000091356" target="_blank">DIRECTV STREAM device and remote control manual</a><br><a href="https://www.directv.com/dtvassets/pdfs/channel_lineups/DIRECTV_STREAM_Channel_Lineup.pdf" target="_blank">DIRECTV STREAM package &amp; channel lineup</a> (PDF - 600 KB)<br><a href="https://www.directv.com/dtvassets/fragment/directv/pdfs/Gemini_Air_user_guide.pdf" target="_blank">DIRECTV Gemini Air User Guide</a> (PDF - 496 KB)</p>
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DIRECTV product user guides and manuals

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