Need help? We’re here for you. If you are experiencing freezing with your DIRECTV device, perform a factory reset by holding the reset button on your device for 20 seconds. This may require multiple resets.
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How do I activate NBA League Pass?
NBA League Pass is a subscription-based package that delivers up to 40 live NBA regular season games per week - all in HD. The NBA action appears on Ch. 750-768 during the regular season. NBA TV can be found on Ch. 216.
Check out NBA game schedules
NBA LEAGUE PASS packages for the regular season will not automatically renew. Get more info at directv.com/sports.
How do I learn about device and stream limits?
Most customers* can enjoy DIRECTV streaming on all of their compatible devices connected to their home network at the same time. And, use up to three of those streams on the go. Learn about device and stream limits.
How do I fix common DIRECTV app issues?
Try these tips:
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Just pick up the phone to talk to our support on 800.531.5000. Technical support is open from 5:00 AM to 2:00 AM CT and billing & account support from 7:00 AM to 9:00 PM CT every day.