Orders, apps & equipment

Check DIRECTV Equipment Order Status

<div id="selectorOptionsLabel">Choose the service you have at your home:</div>
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<div id="primaryTile"><span id="tileImage">https://www.directv.com/dtvassets/support/Satellite.png</span>
<div id="tileLabel">Satellite dish</div>
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<div id="tileTitle">Satellite dish</div>
<div id="tileDescription">Learn how to check the delivery or installation status of your new or replacement equipment.</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div> </div>
<div id="firststepcontent">A Satellite connected device is on the way, what’s next?
<h3>Check order status online for your Satellite connected equipment.</h3>
<ol><li>Sign into your <a href="https://identity.directv.com/login/signin?returnUrl=https://www.directv.com/account/overview" target="_blank">account</a> and go to My equipment.</li><li>Select Orders &amp; Appointments to check the status of your order.</li></ol>
If installation is required, you can learn more about how to <a href="https://www.directv.com/support/article/000076334" target="_blank">Prepare for your DIRECTV installation</a>.<br>Life happens! If you need to reschedule or change your installation appoint you can learn how here, <a href="https://www.directv.com/support/article/000081148" target="_blank">Manage your repair or install appointment.</a><br><br><br><strong>Good to know</strong>
<div>While you wait to get connected you can <a href="https://www.directv.com/support/article/000081062" target="_blank">Watch DIRECTV before your installation.</a></div>
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<div id="primaryTile"><span id="tileImage">https://www.directv.com/dtvassets/support/BYOD.png</span>
<div id="tileLabel">Internet connection (No satellite)</div>
<div id="tileContent">
<div id="tileTitle">Internet connection (No satellite)</div>
<div id="tileDescription">Learn how to check the delivery of your new or replacement equipment.</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent">An internet connected Gemini is on the way, what’s next?
<h3>Check order status online for your Internet connected device.</h3>
<ol><li>Sign into your <a href="https://identity.directv.com/login/signin?returnUrl=https://www.directv.com/account/overview" target="_blank">account</a> and go to My devices.</li><li>Select Order History to check the status of your order.</li><li>You&#39;ll also receive an email with a shipping tracking number and link </li></ol>
<strong>Good to know</strong>
<div>While your new device is on the way you can stream right now by downloading the DIRECTV app on a compatible device.</div>
<div>
<ul><li>Learn which devices are compatible with the DIRECTV APP, <a href="https://www.directv.com/support/article/000093525" target="_blank">Streaming devices compatible with DIRECTV</a>.</li><li>DIRECTV app available only int he U.S. (excl. Puerto Rico and U.S.V.I.). Limited to 3 concurrent <strong>out-of-home</strong> streams.</li></ul>
<p>Once the Gemini arrives self-setup is easy. You&#39;ll be watching within minutes without the need for technician or installation appointment.</p>
<p>Learn how to set up and manage your Gemini, <a href="https://www.directv.com/support/article/000093457" target="_blank">Set up and activate your DIRECTV equipment</a>.</p>
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Learn how to check the delivery or installation status of your new or replacement equipment.

<p>Learn how to check the delivery or installation status of your new or replacement equipment.</p>

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A Satellite connected device is on the way, what’s next?
<h3>Check order status online for your Satellite connected equipment.</h3>
<ol><li>Sign into your <a href="https://identity.directv.com/login/signin?returnUrl=https://www.directv.com/account/overview" target="_blank">account</a> and go to My equipment.</li><li>Select Orders &amp; Appointments to check the status of your order.</li></ol>
If installation is required, you can learn more about how to <a href="https://www.directv.com/support/article/000076334" target="_blank">Prepare for your DIRECTV installation</a>.<br>Life happens! If you need to reschedule or change your installation appoint you can learn how here, <a href="https://www.directv.com/support/article/000081148" target="_blank">Manage your repair or install appointment.</a><br><br><br><strong>Good to know</strong>
<div>While you wait to get connected you can <a href="https://www.directv.com/support/article/000081062" target="_blank">Watch DIRECTV before your installation.</a></div>
<div> </div>



<div id="tileTitle">Satellite dish</div>
<div id="tileDescription">Learn how to check the delivery or installation status of your new or replacement equipment.</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div> </div>
<div id="firststepcontent">A Satellite connected device is on the way, what’s next?
<h3>Check order status online for your Satellite connected equipment.</h3>
<ol><li>Sign into your <a href="https://identity.directv.com/login/signin?returnUrl=https://www.directv.com/account/overview" target="_blank">account</a> and go to My equipment.</li><li>Select Orders &amp; Appointments to check the status of your order.</li></ol>
If installation is required, you can learn more about how to <a href="https://www.directv.com/support/article/000076334" target="_blank">Prepare for your DIRECTV installation</a>.<br>Life happens! If you need to reschedule or change your installation appoint you can learn how here, <a href="https://www.directv.com/support/article/000081148" target="_blank">Manage your repair or install appointment.</a><br><br><br><strong>Good to know</strong>
<div>While you wait to get connected you can <a href="https://www.directv.com/support/article/000081062" target="_blank">Watch DIRECTV before your installation.</a></div>
<div> </div>
</div>


Satellite dish

An internet connected Gemini is on the way, what’s next?
<h3>Check order status online for your Internet connected device.</h3>
<ol><li>Sign into your <a href="https://identity.directv.com/login/signin?returnUrl=https://www.directv.com/account/overview" target="_blank">account</a> and go to My devices.</li><li>Select Order History to check the status of your order.</li><li>You&#39;ll also receive an email with a shipping tracking number and link </li></ol>
<strong>Good to know</strong>
<div>While your new device is on the way you can stream right now by downloading the DIRECTV app on a compatible device.</div>
<div>
<ul><li>Learn which devices are compatible with the DIRECTV APP, <a href="https://www.directv.com/support/article/000093525" target="_blank">Streaming devices compatible with DIRECTV</a>.</li><li>DIRECTV app available only int he U.S. (excl. Puerto Rico and U.S.V.I.). Limited to 3 concurrent <strong>out-of-home</strong> streams.</li></ul>
<p>Once the Gemini arrives self-setup is easy. You&#39;ll be watching within minutes without the need for technician or installation appointment.</p>
<p>Learn how to set up and manage your Gemini, <a href="https://www.directv.com/support/article/000093457" target="_blank">Set up and activate your DIRECTV equipment</a>.</p>
</div>



<div id="tileTitle">Internet connection (No satellite)</div>
<div id="tileDescription">Learn how to check the delivery of your new or replacement equipment.</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent">An internet connected Gemini is on the way, what’s next?
<h3>Check order status online for your Internet connected device.</h3>
<ol><li>Sign into your <a href="https://identity.directv.com/login/signin?returnUrl=https://www.directv.com/account/overview" target="_blank">account</a> and go to My devices.</li><li>Select Order History to check the status of your order.</li><li>You&#39;ll also receive an email with a shipping tracking number and link </li></ol>
<strong>Good to know</strong>
<div>While your new device is on the way you can stream right now by downloading the DIRECTV app on a compatible device.</div>
<div>
<ul><li>Learn which devices are compatible with the DIRECTV APP, <a href="https://www.directv.com/support/article/000093525" target="_blank">Streaming devices compatible with DIRECTV</a>.</li><li>DIRECTV app available only int he U.S. (excl. Puerto Rico and U.S.V.I.). Limited to 3 concurrent <strong>out-of-home</strong> streams.</li></ul>
<p>Once the Gemini arrives self-setup is easy. You&#39;ll be watching within minutes without the need for technician or installation appointment.</p>
<p>Learn how to set up and manage your Gemini, <a href="https://www.directv.com/support/article/000093457" target="_blank">Set up and activate your DIRECTV equipment</a>.</p>
</div>
</div>
