A_AND_E

Aboard a plane departing from Nashville, a man films as another passenger confronts him about their seating arrangement; on a beach in Belmar, New Jersey, police officers confront a surfer who fails to show his beach pass.

Customer Wars

Surfer Standoff

In Duluth, Ga., an officer catches a customer allegedly using a borrowed police badge to get free snacks; in Lancaster, Pa., a driver jumps into her car mid-tow and tries to drive it off the lift; in Barranquilla, Colombia, passengers step in when a suspected thief's exit is blocked by a quick-thinking driver; in St. Louis, Mo., a woman wards off would-be thieves with a decoy package filled with an unpleasant surprise; in Nashville, Tenn., a customer goes on a destructive rampage at a store.

Porch Pirate Payback

At a coffee shop in N.Y. City, a conflict over a customer's conduct escalates into a chaotic fight with an employee; late at night in Warner Robins, Ga., a massive group brawl erupts after one patron allegedly takes issue with his fast-food meal; inside a hotel restaurant in Georgetown, Texas, police officers intervene when a woman encounters difficulties paying her bill; in Turkey, an ordinary errand to fill up a tank of gas takes a fiery turn.

Card Declined

In San Antonio, a couple clashes with a grumpy gate agent after they are denied boarding; in Interlaken, Switzerland, a hang glider's first flight turns into a nightmare when he realizes his harness isn't attached.

Sky High Scare

At a gas station in Romeoville, Ill., an argument breaks out when an employee refuses to cash a customer's lottery ticket; in Palm Beach, Fla., police officers are called to a luxury hotel to deal with a disruptive guest.

Not Your Lucky Day

In Maryville, Tennessee, a man in a wheelchair confronts two customers for blocking a handicap ramp; at a fast-food restaurant in College Park, Georgia, an employee is reportedly threatened by her ex-girlfriend who shows up.

Caught in the Act

In Fort Lauderdale, Florida, a customer clashes with a fast-food employee over an unsatisfactory meal; at an airport in Orlando, officers step in when a disgruntled passenger is prevented from boarding her flight.

Chairlift of Doom

At an event in New Jersey, a clash between a few spectators escalates into a full-blown brawl.

Drift & Drama

In Eustis, Florida, a fast-food worker deals with an unreasonable complaint from customers; at a movie theater in Manchester, Connecticut, a dispute over assigned seating sparks a heated argument.

Locked In

A passenger, allegedly unable to access the bathroom, causes a disturbance; a pilot calls police to deal with an unruly passenger; on a Nile river cruise, a man bargains from his balcony as vendors in a passing boat try to sell him souvenirs.

Train Tantrum

In California, a flower shop owner livestreams a standoff with a customer who appears to deny a simple request; at a Florida airport, a passenger's identification snafu escalates to a confrontation with police.

License to Rage

At a Key Largo resort, officers are called to handle a couple who are allegedly causing a disturbance; at an airport in Florida, TSA agents attempt to stop a passenger who's acting erratically at a security checkpoint.

Security Snag

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Spotlighting the conflicts that arise when disgruntled and irrational customers come face to face with the employees doing their best to take care of their needs.

S7 E9 | Drift & Drama