Reliable setup and service support to keep customers entertained. Watch the install video or use the quick reference guide for step-by-step help.
Welcome to Streaming TV Business Support
You have questions, we have answers.
Frequently asked questions
Find answers to the most common questions.
View our easy self-install video for setting up your streaming service
English self-install video
Spanish self-install video
Service
How do I contact DIRECTV customer service for business streaming support?
Call 866.347.1279 for assistance with DIRECTV FOR BUSINESS streaming service.
How much does DIRECTV business streaming via internet cost?
Streaming prices depend on your selected TV package. DIRECTV does not provide internet service; internet costs are determined by your provider.
Does DIRECTV have streaming for businesses?
DIRECTV offers a streaming service specifically for businesses; residential service isn’t permitted for commercial use. Each TV requires a minimum internet speed of 8 Mbps for optimal performance. The DIRECTV FOR BUSINESS support team is available to assist you in selecting the most appropriate entertainment solution for your business. 866.347.1279.
Where can I find the customer agreement for business streaming services?
DIRECTV FOR BUSINESS COMMERCIAL CUSTOMER AGREEMENT (streaming delivery) is available to view online at: https://www.directv.com/legal/directv-commercial-customer-agreement-streaming/
Is Internet required to stream DIRECTV in a business?
An internet connection is required to stream on a DIRECTV device. We recommend at least 8 Mbps internet speed per device. For multiple devices, ensure you have enough total bandwidth (e.g., 80 Mbps for 10 devices).
What channels are available for businesses to stream?
Explore a range of networks in the DIRECTV FOR BUSINESS streaming lineup, with more coming soon. Check your package to see which channels are included and compare streaming and satellite options to find the best fit for your business.
How do I contact DIRECTV customer service for business streaming support?
Call 866.347.1279 for assistance with DIRECTV FOR BUSINESS streaming service.
Does DIRECTV have streaming for businesses?
DIRECTV offers a streaming service specifically for businesses; residential service isn’t permitted for commercial use. Each TV requires a minimum internet speed of 8 Mbps for optimal performance. The DIRECTV FOR BUSINESS support team is available to assist you in selecting the most appropriate entertainment solution for your business. 866.347.1279.
Is Internet required to stream DIRECTV in a business?
An internet connection is required to stream on a DIRECTV device. We recommend at least 8 Mbps internet speed per device. For multiple devices, ensure you have enough total bandwidth (e.g., 80 Mbps for 10 devices).
How much does DIRECTV business streaming via internet cost?
Streaming prices depend on your selected TV package. DIRECTV does not provide internet service; internet costs are determined by your provider.
Where can I find the customer agreement for business streaming services?
DIRECTV FOR BUSINESS COMMERCIAL CUSTOMER AGREEMENT (streaming delivery) is available to view online at: https://www.directv.com/legal/directv-commercial-customer-agreement-streaming/
What channels are available for businesses to stream?
Explore a range of networks in the DIRECTV FOR BUSINESS streaming lineup, with more coming soon. Check your package to see which channels are included and compare streaming and satellite options to find the best fit for your business.
Billing
How do I pay my DIRECTV FOR BUSINESS streaming bill?
Auto bill pay and paperless settings are automatically enabled for business streaming services. Your payment method on file will be charged each month. To update your autopay payment method or your billing contact information, call 866.347.1279.
What if my payment was declined for my business streaming service?
If your payment was declined, we’ll email you. To update your payment method or make a one time payment for your DIRECTV FOR BUSINESS streaming service, call 866.347.1279.
How do I get my business streaming bill statement?
DIRECTV FOR BUSINESS streaming customers receive monthly bills by email. View a sample bill for charge and fee details or call 866.347.1279 if you need assistance.
How do I pay my DIRECTV bill online for my business streaming services?
You can’t pay your business streaming bill online. The online billing portal is only available for business satellite customers. To make a payment, call 866.347.1279.
How do I update automatic payment for my business streaming service?
Your saved payment method is automatically charged monthly to pay your DIRECTV FOR BUSINESS streaming bill. To update your payment or paperless billing contact information, call 866.347.1279.
How do I pay my DIRECTV FOR BUSINESS streaming bill?
Auto bill pay and paperless settings are automatically enabled for business streaming services. Your payment method on file will be charged each month. To update your autopay payment method or your billing contact information, call 866.347.1279.
How do I get my business streaming bill statement?
DIRECTV FOR BUSINESS streaming customers receive monthly bills by email. View a sample bill for charge and fee details or call 866.347.1279 if you need assistance.
How do I update automatic payment for my business streaming service?
Your saved payment method is automatically charged monthly to pay your DIRECTV FOR BUSINESS streaming bill. To update your payment or paperless billing contact information, call 866.347.1279.
What if my payment was declined for my business streaming service?
If your payment was declined, we’ll email you. To update your payment method or make a one time payment for your DIRECTV FOR BUSINESS streaming service, call 866.347.1279.
How do I pay my DIRECTV bill online for my business streaming services?
You can’t pay your business streaming bill online. The online billing portal is only available for business satellite customers. To make a payment, call 866.347.1279.
Troubleshooting
How do I set up my DIRECTV FOR BUSINESS streaming equipment?
Learn how to set up your device and activate your DIRECTV FOR BUSINESS streaming service by viewing our self-install video or reading our Stream Device Setup Guide.
How do I manage my business streaming device settings?
Manage your streaming device settings - including closed captioning and internet connection with our Streaming Quick Reference Guide.
How do I program my DIRECTV streaming remote?
Learn how to manage your DIRECTV FOR BUSINESS streaming entertainment, set up your favorite channels, and get the most out of your remote control with the tips below.
- Create a Favorites List. Select GUIDE and the channel you want to add, press OK, and hold to save. Repeat this step to add more channels to your list. Press FAV CH to button to access list.
- Press and hold the (-) button on your remote for device information, serial number, MAC ID, IP address.
- Press and hold the OK button to open SPORTS MODE to access all live sporting events and add up to the minute stats when viewing full screen video
How do I set up my DIRECTV FOR BUSINESS streaming equipment?
Learn how to set up your device and activate your DIRECTV FOR BUSINESS streaming service by viewing our self-install video or reading our Stream Device Setup Guide.
How do I program my DIRECTV streaming remote?
Learn how to manage your DIRECTV FOR BUSINESS streaming entertainment, set up your favorite channels, and get the most out of your remote control with the tips below.
- Create a Favorites List. Select GUIDE and the channel you want to add, press OK, and hold to save. Repeat this step to add more channels to your list. Press FAV CH to button to access list.
- Press and hold the (-) button on your remote for device information, serial number, MAC ID, IP address.
- Press and hold the OK button to open SPORTS MODE to access all live sporting events and add up to the minute stats when viewing full screen video
How do I manage my business streaming device settings?
Manage your streaming device settings - including closed captioning and internet connection with our Streaming Quick Reference Guide.
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