Now available! Online billing for DIRECTV business users*
*Online self-service billing capabilities are only available to select DIRECTV FOR BUSINESS® public, business and private viewing satellite customers, excluding all customers that are billed by their dealers. A unique user ID is required for each DIRECTV account.

Welcome to Business Support

You have questions, we have answers.

Frequently asked questions

Find answers to the most common questions.

View our easy self-install video for setting up your streaming service

Play

English self-install video

Play

Spanish self-install video

Service

  • Call 866.347.1279 for assistance with DIRECTV FOR BUSINESS streaming service.
  • Streaming prices depend on your selected TV package. DIRECTV does not provide internet service; internet costs are determined by your provider.
  • DIRECTV offers a streaming service specifically for businesses; residential service isn’t permitted for commercial use. Each TV requires a minimum internet speed of 8 Mbps for optimal performance. The DIRECTV FOR BUSINESS support team is available to assist you in selecting the most appropriate entertainment solution for your business. 866.347.1279.
  • DIRECTV FOR BUSINESS COMMERCIAL CUSTOMER AGREEMENT (streaming delivery) is available to view online at: https://www.directv.com/legal/directv-commercial-customer-agreement-streaming/
  • An internet connection is required to stream on a DIRECTV device. We recommend at least 8 Mbps internet speed per device. For multiple devices, ensure you have enough total bandwidth (e.g., 80 Mbps for 10 devices).
  • Explore a range of networks in the DIRECTV FOR BUSINESS streaming lineup, with more coming soon. Check your package to see which channels are included and compare streaming and satellite options to find the best fit for your business.

  • Call 866.347.1279 for assistance with DIRECTV FOR BUSINESS streaming service.
  • DIRECTV offers a streaming service specifically for businesses; residential service isn’t permitted for commercial use. Each TV requires a minimum internet speed of 8 Mbps for optimal performance. The DIRECTV FOR BUSINESS support team is available to assist you in selecting the most appropriate entertainment solution for your business. 866.347.1279.
  • An internet connection is required to stream on a DIRECTV device. We recommend at least 8 Mbps internet speed per device. For multiple devices, ensure you have enough total bandwidth (e.g., 80 Mbps for 10 devices).
  • Streaming prices depend on your selected TV package. DIRECTV does not provide internet service; internet costs are determined by your provider.
  • DIRECTV FOR BUSINESS COMMERCIAL CUSTOMER AGREEMENT (streaming delivery) is available to view online at: https://www.directv.com/legal/directv-commercial-customer-agreement-streaming/
  • Explore a range of networks in the DIRECTV FOR BUSINESS streaming lineup, with more coming soon. Check your package to see which channels are included and compare streaming and satellite options to find the best fit for your business.


Billing

  • Auto bill pay and paperless settings are automatically enabled for business streaming services. Your payment method on file will be charged each month. To update your autopay payment method or your billing contact information, call 866.347.1279.
  • If your payment was declined, we’ll email you. To update your payment method or make a one time payment for your DIRECTV FOR BUSINESS streaming service, call 866.347.1279.

  • DIRECTV FOR BUSINESS streaming customers receive monthly bills by email. View a sample bill for charge and fee details or call 866.347.1279 if you need assistance.
  • You can’t pay your business streaming bill online. The online billing portal is only available for business satellite customers. To make a payment, call 866.347.1279.
  • Your saved payment method is automatically charged monthly to pay your DIRECTV FOR BUSINESS streaming bill. To update your payment or paperless billing contact information, call 866.347.1279.
  • Auto bill pay and paperless settings are automatically enabled for business streaming services. Your payment method on file will be charged each month. To update your autopay payment method or your billing contact information, call 866.347.1279.

  • DIRECTV FOR BUSINESS streaming customers receive monthly bills by email. View a sample bill for charge and fee details or call 866.347.1279 if you need assistance.
  • Your saved payment method is automatically charged monthly to pay your DIRECTV FOR BUSINESS streaming bill. To update your payment or paperless billing contact information, call 866.347.1279.
  • If your payment was declined, we’ll email you. To update your payment method or make a one time payment for your DIRECTV FOR BUSINESS streaming service, call 866.347.1279.
  • You can’t pay your business streaming bill online. The online billing portal is only available for business satellite customers. To make a payment, call 866.347.1279.


Troubleshooting

  • Learn how to set up your device and activate your DIRECTV FOR BUSINESS streaming service by viewing our self-install video or reading our Stream Device Setup Guide.
  • Manage your streaming device settings - including closed captioning and internet connection with our Streaming Quick Reference Guide.
  • Learn how to manage your DIRECTV FOR BUSINESS streaming entertainment, set up your favorite channels, and get the most out of your remote control with the tips below.

    • Create a Favorites List. Select GUIDE and the channel you want to add, press OK, and hold to save. Repeat this step to add more channels to your list. Press FAV CH to button to access list.
    • Press and hold the (-) button on your remote for device information, serial number, MAC ID, IP address.
    • Press and hold the OK button to open SPORTS MODE to access all live sporting events and add up to the minute stats when viewing full screen video
  • Learn how to set up your device and activate your DIRECTV FOR BUSINESS streaming service by viewing our self-install video or reading our Stream Device Setup Guide.
  • Learn how to manage your DIRECTV FOR BUSINESS streaming entertainment, set up your favorite channels, and get the most out of your remote control with the tips below.

    • Create a Favorites List. Select GUIDE and the channel you want to add, press OK, and hold to save. Repeat this step to add more channels to your list. Press FAV CH to button to access list.
    • Press and hold the (-) button on your remote for device information, serial number, MAC ID, IP address.
    • Press and hold the OK button to open SPORTS MODE to access all live sporting events and add up to the minute stats when viewing full screen video
  • Manage your streaming device settings - including closed captioning and internet connection with our Streaming Quick Reference Guide.
scroll icon

Back to Top

Opens in new window