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DIRECTV STREAM Support & Customer Service

DIRECTV Support & Customer Service

Learn how to sign in, view and pay your DIRECTV bill online, update payment info, and more. Find out how to contact us.

Learn how to pay your DIRECTV bill online, see bill and payment history, and find out about additional payment methods.

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Find info about your first DIRECTV bill, learn about fees and surcharges, and more.

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Learn how to create a user ID, sign in, and get password help for your directv.com account.

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Find out how to update your contact info, upgrade your subscription package, and move your service to a new address.

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Find tips for fixing issues like distorted or no sound, picture not in sync with audio, frozen picture or pixilation.

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Find troubleshooting help for your DVR, receivers and remote controls and how to return your equipment.

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Get help troubleshooting error codes and messages if they display on screen.

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Learn what to do if you temporarily lose signal, have a service outage or have issues while streaming.

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Get help troubleshooting your DVR, receivers or remote controls and learn how to fix error messages.

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Learn more about DIRECTV service, how to prepare for your installation, and check your order status.

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Learn how to setup or replace your DIRECTV DVR and receivers including the Genie Mini &amp; Wireless Genie Mini.

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Find out how to program and use your DIRECTV remote control.

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Learn how to stream DIRECTV almost anywhere and get help with parental controls, closed captioning and other settings.

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Find out about the status of your DIRECTV service order, how to set up or replace equipment and streaming options

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Learn about your DIRECTV package, the program guide, and features to enhance your viewing experience.

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Explore premium options like HBO Max and Showtime, the latest movies in DIRECTV CINEMA and how to watch free shows on demand.

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Learn how to access your DVR playlist, watch your recorded shows, manage your DVR recordings, and more.

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Find out about upcoming Pay Per View events and seasonal sports subscriptions packages for NFL, MLB, MLS, NBA, and NHL.

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Explore DIRECTV channel lineups, On Demand content, NFL Sunday Ticket, TV apps, sports programming, and more.

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Billing &amp; account management

Cancel DIRECTV service

U-verse TV price changes for 2023

View and print past bills

Get help with your user ID or password

How to make a DIRECTV bill payment

Quick fixes &amp; troubleshooting

Get help with error code 771

Fix your remote control

DIRECTV error codes & messages

Get help with error code 775

Refresh your DIRECTV service and equipment

Orders, apps &amp; equipment

Get a new remote control

Program your Universal remote control

Program your Genie remote control

Connect Genie HD DVR to the internet

Manage your repair appointment

Channels, packages &amp; programs

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Get the DIRECTV App

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Learn how to update your payment method or additional billing info and make payments.

How to update your payment method and pay bill

Use a new payment method, choose a different stored payment method, or update a debit or credit card’s expiration date.

Change or update Auto Pay payment info

Find out how to view and pay your DIRECTV bill online.

How do I view and pay my bill online?

Log in to your directv.com account to review your payment history.

View your payment history

Learn how to view, print, or download previous DIRECTV billing statements.

Learn how to cancel an upcoming automatic payment.

Cancel an upcoming auto payment

Find out how to discontinue DIRECTV paperless billing.

Cancel paperless billing

Use your checking account, debit card, or credit card to automatically pay your DIRECTV bill each month.

Enroll in AutoPay

Learn how to pay your bill online at directv.com, over the phone, or by mail.

Think you can’t pay by your due date? Learn how to schedule a promise to pay to avoid service interruption.

Make a payment arrangement

Learn how to cancel Auto Bill Pay or an upcoming automatic payment.

Cancel Auto Bill Pay or upcoming Auto Payment

Is there a difference in your DIRECTV bill amount? Here are some common reasons why the bill amount may change.

Why is my bill higher than expected?

Learn how to get info about your upcoming charges

View my DIRECTV bill and charges

Get more information about the Regional Sports Fee on your DIRECTV bill.

Regional Sports Fee on DIRECTV bill

<p>We&#39;re making several adjustments to pricing for DIRECTV packages starting January 22, 2023. You&#39;ll see the new pricing on your bill.</p>

DIRECTV price changes for 2023

Learn what to expect on your first DIRECTV billing statement and review common charges.

Your first DIRECTV bill

Simplify your life by enrolling in Paperless Billing. Every month, you’ll get an email notification when your DIRECTV bill is ready.

Enroll in paperless billing

Sign in at directv.com to view your bill online. You can review up to 24 months of DIRECTV billing statements.

View your DIRECTV bill online

Learn how to get your DIRECTV account balance and bill due date.

Get your account balance and due date

HBO Max is now Max! Enjoy acclaimed series and movies from HBO, plus the best in true crime, reality, food, and home.

Max sign-in FAQ

Get sign in help for your DIRECTV account including how to find your user ID and reset a password.

Manage your DIRECTV user ID or password

Know your DIRECTV user ID and password but want something different? Learn how to change your login info after signing in at directv.com.

Change your user ID or login password

Find out how to retrieve your DIRECTV username or reset your sign-in password.

Learn how to reset a forgotten parental controls PIN.

Reset a parental controls PIN

Learn about cancelling your DIRECTV service. For your protection, only the account owner can cancel service.

Get info on how to cancel DIRECTV services. For your security, only the account holder can cancel service.

Cancel your DIRECTV service

Find out how to move your DIRECTV service to a new address. For your protection, only the account owner can move service.

Move your DIRECTV service to a new address

Learn where to find your DIRECTV account number online or on your billing statement.

Find your DIRECTV account number

Access your directv.com account to make changes to your contact email, billing address, payment info, and more.

Manage billing contact info in your directv.com account

You can place your DIRECTV service on temporary hold for extended vacation, military deployment, disaster relief, or personal reasons.

Suspend DIRECTV service

Learn how to make common updates to your directv.com account. If you don’t have an account, you can create one.

Log in at directv.com to manage your account

Learn how to recognize potential scams, what to expect when DIRECTV representatives handle your sensitive information, and resources to report common types of scams.<br>

Recognize and avoid scams

Find out how we collect, use and share information, and keep it safe. Get more info on DIRECTV’s Do Not Call policy.

DIRECTV Privacy Policy

Find out how to move your DIRECTV service to a new address. For your protection, only the account owner can move service.<br>

Download and print out the Landlord Approval form for your installation appointment.

Billing & account management support articles