Why is my bill higher than expected?

You can see any changes in your bill in the Recent Activity area of Billing & Payments in your directv.com account or in the What Changed Since Last Month? section of your paper bill statement. Here are a few reasons why the amount you owe may be different than expected:
 

• You ordered a DIRECTV CINEMA™ movie or Pay Per View event
• You have a balance from last month’s bill
• You added additional equipment, or upgraded your current equipment (e.g., You upgraded an SD receiver to Genie, or added a Genie Mini)
• You incurred additional fees (e.g., Phone transaction fee, late fee, disconnection fee, Protection Plan cancellation fee, etc.)
• A promotional offer or a rebate period has ended (e.g., 3 months of free premium channel offer, bundle credit discount, etc.)
• You’re subscribed to a sports package that was automatically renewed for the next season
• Your regional sports fees have increased due to programmer costs or because you moved to a new area
• You received additional services or made changes to your account at the time of installation
• Credits to your account haven’t been applied yet
• You’re no longer eligible for an Internet bundle credit because you disconnected one of the services or switched to an ineligible base TV package
• You have partial charges and credits due to service changes made in the middle of the billing period