Update Payment Method for DIRECTV

 

Want to update your payment information with a new card number, revised expiration date, or corrected address? Or did you receive notice that your bill couldn't be processed with your current payment info? Here's how to update it.

1. Go to Account overview > Billing & Payments.
2. Select Payment methods.
3. Update your payment method and billing address.
4. Do one of the following:
   • Enter a new debit or credit card (Visa, MasterCard, American Express, and Discover).
   • Add PayPal as your payment method.
5. Enter your billing address associated with your payment method; this is used as your DIRECTV service address.
6. Agree to the autopay and DIRECTV TECH PROTECT (if applicable) terms and conditions and select Save.

Note: You can't change your bill period date. Paying with a bank account (ACH) is currently not allowed for customers streaming over the internet. To ensure successful payment processing, update your billing address with your bank or card issuer before making changes in DIRECTV.

Important Note: DIRECTV has introduced an extra step to enhance your security when you log into your directv.com account. In addition to your username and password, you're asked to enter a one-time code sent to your email or phone number on file. After entering the code, simply follow the on-screen prompts to complete the process and securely access your account.

If you signed up through any of these partners, here's how to update your payment info:

Amazon Fire TV

1. Sign into your account at Amazon.com
2. In the top right corner click Hello, (Your Name) Accounts & Lists
3. Then select Your Payments
4. From there you may add, remove, or select a card as the Default Payment Method

Additional help can be found on Amazon's support site

Roku

1. Sign into your account at my.roku.com
2. Click Update under Payment method.
3. Enter new credit card and/or billing address, click Save

Additional help can be found on Roku's support site

Google Play

1. Sign into your account at play.google.com
2. In the top-right corner click your Profile Icon
3. Then select Payments & Subscriptions and click on Payment Methods.
4. From there you can add, edit, or remove payment methods as needed.

Additional help can be found on Google Play Help

DIRECTV Satellite customers: If you have DIRECTV Satellite service, visit How to pay your DIRECTV bill for payment information.