DIRECTV device and DIRECTV app streaming limits

Streaming limits for Satellite customers

• You have a total of 5 concurrent streams to use while streaming on the DIRECTV app with a compatible device to your in-home network or on the go.

Streaming limits internet connected customers without a Satellite dish

• Most customers can enjoy unlimited concurrent streaming with DIRECTV on all of your compatible devices while connected to your in-home network.
• On the go and off your home network? You'll have access to up to 3 concurrent streams.
• Keep in mind only 2 streaming devices connected to a TV can be accessed simultaneously out of home, for example, one Gemini you're traveling with, plus one Firestick, which will use 2 of your 3 concurrent off home network streams.

Exceptions:

• Customers who initiated service as AT&T Now, have a maximum of 3 concurrent streams in-home or on the go.
• Customers who initiated service as DIRECTV NOW, have a maximum of 2 concurrent streams in-home or on the go, but also have the option to purchase 1 additional stream.
  • If you want to purchase the additional stream, sign-in to your account and go to My TV Package, locate the option to add the additional stream, select Add, and follow the prompts.

Connecting to your home network

• Setting up your home network is easy; your home network is designated the first time you sign-in to stream DIRECTV.
• Not sure if you're connected to your home network or need to make a change? Set and manage your DIRECTV streaming home network.
• Good to know: If you move or change your internet service provider, you can update your home network up to 4 times in a 12-month period. 

Network exclusions

Some networks only allow you to have 3 streams at the same time. This includes watching while connected to your home network or on the go. These include:

• Fox and Fox affiliates including Big Ten Network, Fox News, Fox Business, FS1, FS2, and Fox Deportes.

Troubleshooting

• If you exceed the maximum number of concurrent streams, you'll see an error message that says you have too many devices watching DIRECTV at the same time: Fix DIRECTV streaming limit errors.
• If you're at home and getting the too many streams message your device may not be set up as connected to your home network. Set and manage your DIRECTV streaming home network.

Additional Information

• Please note none of the above streaming limits apply to 3rd party apps such as Netflix, HBO Max etc. 
• Questions about 3rd party streaming limits should be directed to the 3rd party app programmer.
• Not yet a customer and want to learn more about our app? See DIRECTV app.