Fix DIRECTV streaming limit errors

Getting an error that says you have too many devices watching DIRECTV at the same time? Learn how to fix it.

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Too many devices watching DIRECTV

If you've exceeded the allowed number of concurrent streams, you get one of these error codes or something similar:

10014-001

  • Looks like the maximum allowed number of streams are already playing. Close one of your other streams to play the one you want.

20001-020

  • You have too many video streams already playing. Close a stream playing on another device to watch on this device.

30001-018, 30002-019, 30003-020

  • You have reached your streaming limit. Please close another stream or upgrade your subscription.

 

Good to know: It can take a few minutes after closing out of one device to start watching on another. If the issue continues, try these tips:
 

• Close and restart the DIRECTV app.
• Look for DIRECTV app updates in your app store. If available, update your app and restart your device.
• Uninstall and reinstall the DIRECTV app.
• Restart your DIRECTV device, if applicable.