Fix Amazon Fire streaming issues

Having trouble streaming the DIRECTV STREAM app on your Amazon Fire device? Try these quick tips.

Network and data troubleshooting

Check your network connection

  1. Select Settings, then System, and then Network.
  2. Locate your current network by finding the check mark and signal strength info next to it.

Clear DIRECTV STREAM app cache and data

  1. Select Settings, then Apps, and then Manage Installed Apps.
  2. Choose the DIRECTV STREAM app.
  3. Select Clear cache and Clear data from the window that appears.

Get more Amazon Fire help

For more support on your Amazon Fire device, visit Amazon's Device Support center.

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