The DIRECTV Customer Promise
Committed to the principles of honesty and integrity, our employees are determined to provide you with prompt, courteous and excellent service. We promise to do our best to resolve any issues that might arise as quickly as possible. And we will continue to develop the unique, innovative programming and services that you have come to expect and enjoy from DIRECTV.
Non-Local Network Law If you get non-local ABC, CBS, FOX and/or NBC feeds from Los Angeles or New York and added this service prior to November 1999, changes to your DIRECTV service may apply. Get the details here.