Community forum api variables

Ooops! That was unexpected. Please wait a moment and refresh the page to try again.

Learn about viewing options during signal interference

diagnosticCard

If you have just refreshed your receiver, please try again in 5 minutes. If you're still having issues with your receiver, please use the resources below.

) has been refreshed. Your receiver should be fully functional within 5 minutes.

This account does not have any DIRECTV STREAM device.

equipmentCard

Get info and tips to help your installation go smoothly.

WATCH: How is DIRECTV Installed?

Learn how to get your DIRECTV STREAM device connected to watch your favorite shows and movies, find your favorite apps, and more

WATCH: Set up your DIRECTV STREAM device

featuredVideos

Chat with an expert

Look for the ‘Chat available’ button at the bottom of the page to resolve your concern now.

Didn't find what you needed? We are here to help!

Connect with other DIRECTV users and experts, ask questions, and find answers.

Didn’t find what you’re looking for? Let us help you!

to perform full service check on your account

Upcoming Appointment

Connect with other DIRECTV STREAM users and experts, ask questions, and find answers.

Have concerns about your service? We can help!

DIRECTV STREAM Support & Customer Service

DIRECTV Support & Customer Service

General labels

globalFooter

globalNavigation

recoverableDevice

Search URL

Get help with your DIRECTV service including quick fixes & troubleshooting for billing, account, channels, orders, app and equipment issues.

DIRECTV Support - Troubleshoot & Fix Issues Online

Payments & charges

User ID & passwords

Account management

Billing & Account

Picture or sound issues

Device issues

Error messages

Connection or streaming issues

Quick Fixes

Exploring your new service

Streaming device setup or replacement

Settings & features

Streaming options

Device & Streaming

Channel lineups

Premium options & on demand

Watch live & recorded TV

Sports & special event programs

Channel Lineups

streamPage

Payments

Bill explanation & charges

User ID & password

Equipment issues

Order status & installations

DVR & receiver setup

Remote control support

Streaming options & settings

Orders & Setup

Channel lineups & packages

Premium channels & on demand

SatelliteTopicpage

direcTV supportpage

auth

lightLogo

logo

options

recog

search

unauth

defaultheader

DIRECTV

DIRECTV STREAM

userGuideData

userguides

DIRECTV product user guides

Get detailed product info for your DIRECTV satellite and DIRECTV STREAM services.