Fix common DIRECTV STREAM app issues

Learn how to resolve general problems with the DIRECTV STREAM mobile app.

Did you get a service error? Or, did the app crash while streaming? Try these tips:
  • Check for app updates in your app store. If an update is available, install it and restart your device.
  • Check for device software updates and install.
  • Close and restart the DIRECTV STREAM app.
  • Reboot your phone or tablet.
  • Uninstall and reinstall the DIRECTV STREAM app.

Re-launch the DIRECTV STREAM app and try again.