Get a new remote control

Need a new DIRECTV remote? Learn how to order a new or replacement Genie or Universal remote control.

Quick fixes for remote control

If your remote control isn’t working and think you might need a replacement, check out our easy-to-follow, guided steps at Remote Control Help. If a replacement is needed, we’ll land you in the right spot.

Order a new DIRECTV remote

You can quickly and securely order a new or replacement remote control at Go to the Remotes page to get started.

If not already signed in at, you’ll be prompted to sign in with your user ID and password.

Heads up: If unable to order online, you may be prompted to contact us for further assistance.

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