Get a new remote control

Need a new DIRECTV remote? Learn how to order a Genie or Universal remote control.


Order a new remote

You can order a new or replacement remote control by signing into your DIRECTV account. If you sign in to to manage your account, follow the instructions for users.

If you manage your DIRECTV account on, follow the myAT&T instructions below.

Online at

  1. Sign in to your DIRECTV account.
  2. Select Manage on the My Equipment card.
  3. Select Accessories.
  4. Find your remote type and select Purchase.
  5. Choose a quantity and select Review Changes.
  6. Choose a payment type, agree to the Terms and Conditions, and select Place Order.

Online at myAT&T

  1.  Go to TV equipment & service.
  2.  In TV Accessories, choose your remote type and Add to your cart.
  3.  Select Continue to review and Submit order.

myAT&T mobile app

  1.  Open the myAT&T app on your mobile device.
  2.  Select Manage DIRECTV package.
  3.  Select View or change package.
  4.  Scroll to My equipment and tap Order, set up or return.
  5.  Select Order a remote, choose your remote type and Add it to your cart.
  6.  Select Continue to review your cart and Submit order.

Looking for more info?

Program your Universal remote control

Troubleshoot your Universal remote control

Turn your mobile device or tablet into a remote control