Pause or suspend your DIRECTV account

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<div id="tileDescription">Need a break? Here’s how you can temporarily pause or suspend your DIRECTV account.</div>
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<p>If your DIRECTV satellite account is in good standing and you’ve had it for at least two months, putting your service on temporary hold can be a great way to deal with life events like extended vacations, military deployment, relocation, or financial or personal reasons.<br><br>There’s no fee to suspend your account—and when you come back, you won’t have to reinstall equipment or undergo a credit check.<br><br><strong>How to suspend DIRECTV service</strong><br>To temporarily suspend your DIRECTV service, call us at 844.597.2194 or start a chat on this page.<br><br><strong>Important information</strong></p>
<ul><li>Suspensions must be between 30 days and 9 months.</li><li>Some accounts with special offers can’t suspend.</li><li>You can’t suspend if you have a balance due.</li><li>We extend your service agreement, so you pick up where you left off when you come back. For instance, if you have six months left on your agreement when you suspend, you will still have six months left on your agreement when your service resumes.</li><li>Any recurring or promo credits will be cancelled.</li><li>If you have a sports subscription, you’ll still be responsible for the installment payments.</li><li>If you have a third-party subscription like Netflix or Peacock through DIRECTV, it will be canceled.</li><li>Pausing your account could result in the loss of other promotions (e.g. Video Loyalty Credits).  Please call customer service at 844.597.2194 with questions.</li><li>Other conditions may apply. Your agent will fill you in.</li></ul>
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<div id="tileDescription">Need a break? Here’s how you can temporarily pause or suspend your DIRECTV account.</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
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<p>It’s easy for qualified DIRECTV via internet customers to pause their account for up to three months. If you’re eligible, it’s a great alternative to canceling your account.<br><br><strong>Who can pause DIRECTV service?</strong><br>Most DIRECTV via internet customers whose accounts are in good standing can easily pause their accounts for 1, 2, or 3 months. To see if you’re eligible, simply log in to your account.<br><br><strong>How to pause</strong></p>
<ul><li>Sign into your account to <strong><a href="https://www.directv.com/accounts/stream/packages" target="_blank">My TV Package</a></strong>.</li><li>If you’re eligible to pause online, you’ll see a “Pause my service” link at the top of the “My TV Package” page.</li><li>Select the “Pause my service” link and follow the prompts.</li><li>If you don’t see a “Pause my service” link, call 844.597.2194.</li></ul>
<p><strong>When will my pause start?</strong><br>Your pause will begin on the first day of your next billing cycle. You can watch and use your DIRECTV service regularly until then.<br><br><strong>What happens when my service is paused?</strong></p>
<ul><li>You won’t be charged.</li><li>You won’t be able to watch DIRECTV or any of the add-ons you subscribe to through DIRECTV.</li><li>You won’t be able to access your recordings and any scheduled recordings set while your service is paused will not record.</li><li>You can add or remove premium channels and change your TV package. Changes you make will start automatically once your pause ends.</li><li>You can shorten or extend the length of your pause (up to the 3-month maximum).</li><li>You can restart your service at any time.</li><li>Pausing your account could result in the loss of other promotions (e.g. Video Loyalty Credits) Please call customer service at 844.597.2194.</li><li>You can cancel your service completely at any time.</li></ul>
<strong>What happens when my service pause is over?</strong>
<ul><li>Your service will resume automatically.</li><li>You’ll be billed automatically from your payment method on file.</li><li>Any changes you made to your base TV package or add-ons will take effect.</li><li>You’ll be able to schedule recordings in your DVR and access previous recordings if they haven&#39;t reached the normal 9-month expiration while the account was paused.</li><li>If you have any add-ons that require separate activation (e.g. Disney+) you&#39;ll receive an email to reactivate your sign-on which must be completed before you can access the add-on again.</li></ul>
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Need a break? Here’s how you can temporarily pause or suspend your DIRECTV account.

<p>
    </p><p>Need a break? Here’s how you can temporarily pause or suspend your DIRECTV account.</p>

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<p>If your DIRECTV satellite account is in good standing and you’ve had it for at least two months, putting your service on temporary hold can be a great way to deal with life events like extended vacations, military deployment, relocation, or financial or personal reasons.<br><br>There’s no fee to suspend your account—and when you come back, you won’t have to reinstall equipment or undergo a credit check.<br><br><strong>How to suspend DIRECTV service</strong><br>To temporarily suspend your DIRECTV service, call us at 844.597.2194 or start a chat on this page.<br><br><strong>Important information</strong></p>
<ul><li>Suspensions must be between 30 days and 9 months.</li><li>Some accounts with special offers can’t suspend.</li><li>You can’t suspend if you have a balance due.</li><li>We extend your service agreement, so you pick up where you left off when you come back. For instance, if you have six months left on your agreement when you suspend, you will still have six months left on your agreement when your service resumes.</li><li>Any recurring or promo credits will be cancelled.</li><li>If you have a sports subscription, you’ll still be responsible for the installment payments.</li><li>If you have a third-party subscription like Netflix or Peacock through DIRECTV, it will be canceled.</li><li>Pausing your account could result in the loss of other promotions (e.g. Video Loyalty Credits).  Please call customer service at 844.597.2194 with questions.</li><li>Other conditions may apply. Your agent will fill you in.</li></ul>



<div id="tileTitle">Satellite dish</div>
<div id="tileDescription">Need a break? Here’s how you can temporarily pause or suspend your DIRECTV account.</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent">
<p>If your DIRECTV satellite account is in good standing and you’ve had it for at least two months, putting your service on temporary hold can be a great way to deal with life events like extended vacations, military deployment, relocation, or financial or personal reasons.<br><br>There’s no fee to suspend your account—and when you come back, you won’t have to reinstall equipment or undergo a credit check.<br><br><strong>How to suspend DIRECTV service</strong><br>To temporarily suspend your DIRECTV service, call us at 844.597.2194 or start a chat on this page.<br><br><strong>Important information</strong></p>
<ul><li>Suspensions must be between 30 days and 9 months.</li><li>Some accounts with special offers can’t suspend.</li><li>You can’t suspend if you have a balance due.</li><li>We extend your service agreement, so you pick up where you left off when you come back. For instance, if you have six months left on your agreement when you suspend, you will still have six months left on your agreement when your service resumes.</li><li>Any recurring or promo credits will be cancelled.</li><li>If you have a sports subscription, you’ll still be responsible for the installment payments.</li><li>If you have a third-party subscription like Netflix or Peacock through DIRECTV, it will be canceled.</li><li>Pausing your account could result in the loss of other promotions (e.g. Video Loyalty Credits).  Please call customer service at 844.597.2194 with questions.</li><li>Other conditions may apply. Your agent will fill you in.</li></ul>
</div>


Satellite dish


<p>It’s easy for qualified DIRECTV via internet customers to pause their account for up to three months. If you’re eligible, it’s a great alternative to canceling your account.<br><br><strong>Who can pause DIRECTV service?</strong><br>Most DIRECTV via internet customers whose accounts are in good standing can easily pause their accounts for 1, 2, or 3 months. To see if you’re eligible, simply log in to your account.<br><br><strong>How to pause</strong></p>
<ul><li>Sign into your account to <strong><a href="https://www.directv.com/accounts/stream/packages" target="_blank">My TV Package</a></strong>.</li><li>If you’re eligible to pause online, you’ll see a “Pause my service” link at the top of the “My TV Package” page.</li><li>Select the “Pause my service” link and follow the prompts.</li><li>If you don’t see a “Pause my service” link, call 844.597.2194.</li></ul>
<p><strong>When will my pause start?</strong><br>Your pause will begin on the first day of your next billing cycle. You can watch and use your DIRECTV service regularly until then.<br><br><strong>What happens when my service is paused?</strong></p>
<ul><li>You won’t be charged.</li><li>You won’t be able to watch DIRECTV or any of the add-ons you subscribe to through DIRECTV.</li><li>You won’t be able to access your recordings and any scheduled recordings set while your service is paused will not record.</li><li>You can add or remove premium channels and change your TV package. Changes you make will start automatically once your pause ends.</li><li>You can shorten or extend the length of your pause (up to the 3-month maximum).</li><li>You can restart your service at any time.</li><li>Pausing your account could result in the loss of other promotions (e.g. Video Loyalty Credits) Please call customer service at 844.597.2194.</li><li>You can cancel your service completely at any time.</li></ul>
<strong>What happens when my service pause is over?</strong>
<ul><li>Your service will resume automatically.</li><li>You’ll be billed automatically from your payment method on file.</li><li>Any changes you made to your base TV package or add-ons will take effect.</li><li>You’ll be able to schedule recordings in your DVR and access previous recordings if they haven&#39;t reached the normal 9-month expiration while the account was paused.</li><li>If you have any add-ons that require separate activation (e.g. Disney+) you&#39;ll receive an email to reactivate your sign-on which must be completed before you can access the add-on again.</li></ul>



<div id="tileTitle">Internet connection (No satellite)</div>
<div id="tileDescription">Need a break? Here’s how you can temporarily pause or suspend your DIRECTV account.</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent">
<p>It’s easy for qualified DIRECTV via internet customers to pause their account for up to three months. If you’re eligible, it’s a great alternative to canceling your account.<br><br><strong>Who can pause DIRECTV service?</strong><br>Most DIRECTV via internet customers whose accounts are in good standing can easily pause their accounts for 1, 2, or 3 months. To see if you’re eligible, simply log in to your account.<br><br><strong>How to pause</strong></p>
<ul><li>Sign into your account to <strong><a href="https://www.directv.com/accounts/stream/packages" target="_blank">My TV Package</a></strong>.</li><li>If you’re eligible to pause online, you’ll see a “Pause my service” link at the top of the “My TV Package” page.</li><li>Select the “Pause my service” link and follow the prompts.</li><li>If you don’t see a “Pause my service” link, call 844.597.2194.</li></ul>
<p><strong>When will my pause start?</strong><br>Your pause will begin on the first day of your next billing cycle. You can watch and use your DIRECTV service regularly until then.<br><br><strong>What happens when my service is paused?</strong></p>
<ul><li>You won’t be charged.</li><li>You won’t be able to watch DIRECTV or any of the add-ons you subscribe to through DIRECTV.</li><li>You won’t be able to access your recordings and any scheduled recordings set while your service is paused will not record.</li><li>You can add or remove premium channels and change your TV package. Changes you make will start automatically once your pause ends.</li><li>You can shorten or extend the length of your pause (up to the 3-month maximum).</li><li>You can restart your service at any time.</li><li>Pausing your account could result in the loss of other promotions (e.g. Video Loyalty Credits) Please call customer service at 844.597.2194.</li><li>You can cancel your service completely at any time.</li></ul>
<strong>What happens when my service pause is over?</strong>
<ul><li>Your service will resume automatically.</li><li>You’ll be billed automatically from your payment method on file.</li><li>Any changes you made to your base TV package or add-ons will take effect.</li><li>You’ll be able to schedule recordings in your DVR and access previous recordings if they haven&#39;t reached the normal 9-month expiration while the account was paused.</li><li>If you have any add-ons that require separate activation (e.g. Disney+) you&#39;ll receive an email to reactivate your sign-on which must be completed before you can access the add-on again.</li></ul>
</div>
