Get help streaming DIRECTV on your computer

Check browser compatibility

Make sure you’re using a supported browser.

Confirm internet connection

If you use wired connections, make sure your Ethernet cable is connected between your computer and an Ethernet port on your modem.

If you use Wi-FI^®, confirm you’re connected to your home network.

If you’re not connected, learn how to fix connection issues.

Check internet speed

Weak internet signals can cause streaming issues. Make sure you have the suggested internet speeds.

Find manufacturer support

For help with:

• Macintosh^® - go to Apple Support
• Windows PC - go to Microsoft Support.