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Turn on and manage DIRECTV closed captioning

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<div id="tileTitle">Turn on DIRECTV closed captioning</div>
<div id="tileDescription">Learn how to set up and manage closed captioning so you can read subtitles with ease and get help if you have any issues.</div>
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Satellite remote:
<ol><li>Press INFO on your remote.</li><li>Scroll right and select CC.</li><li>Select Closed Captioning.</li></ol>
Change display options Want to change how you see closed captions on your screen? You can adjust settings like the font color, background color, and font size.
<ol><li>Press MENU on your remote.</li><li>Select Settings.</li><li>Scroll right to Accessibility and press SELECT.</li><li>Use the DOWN arrow to scroll to the setting you want to change, and press SELECT.</li><li>Press SELECT on the setting you want, then press EXIT to go back to your program.</li></ol>
Get help with closed captioning
<ul><li>Closed caption issues can originate from several different programming sources.</li><li>DIRECTV passes information received from the original program provider through to our customers.</li><li>The most common closed caption errors originate from programming sources and program guide information vendors.
<ul><li>For example, a local station may experience technical problems in the generation of captions especially during live programming events, such as local news, sporting events, etc.</li><li>If programming received from the national networks includes captioning errors, local affiliated stations pass those errors along as part of the broadcast feed they deliver to DIRECTV.</li></ul>
</li><li>In some cases, the TV receiver may cause good closed caption info to be missing or garbled.
<ul><li>In these cases, it&#39;s recommended to restart the device or to verify that the local settings are correct.</li></ul>
</li></ul>
 For additional help with closed-captioning issues, email <a href="mailto:closedcaptioning@directv.com" target="_blank" rel="noopener noreferrer">closedcaptioning@directv.com</a>, providing your:
<ul><li>Account number</li><li>Call back number</li><li>Short explanation of the closed captioning issue</li></ul>
 You may also mail your request, inquiries, or complaints to: DIRECTV Closed Captioning ATTN: Mr. Peterson Associate Director 2260 E. Imperial Way El Segundo, CA 90245 Phone: <a class="”contact-number”" target="_blank" rel="noreferrer">888.996.5090</a></div>
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<div id="tileTitle">Turn on DIRECTV closed captioning</div>
<div id="tileDescription">Learn how to set up and manage closed captioning so you can read subtitles with ease and get help if you have any issues.</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent">
DIRECTV remote:
<ol><li>In the Video Player, on LIVE TV, PAUSE the program.</li><li>Below the trick-play use the DOWN arrow key to select the CC/Audio option.</li><li>Press OK.</li><li>Press RIGHT ARROW to the Closed Captioning section.</li><li>Press DOWN ARROW to select from Off to language present.</li><li>Select the EXIT button.</li><li>Press the PLAY button to resume LIVE TV.</li></ol>
DIRECTV Device
<ol><li>Press Home on the Gemini remote.</li><li>Go to Settings &gt; Systems &gt; and Device Preferences.</li><li>Choose Accessibility.</li><li>Select Captioning and then Display to turn on or off.</li></ol>
Tip: Use voice commands on your Gemini remote to turn captioning on or off. Just press the MIC button and say Turn on captioning or Turn off captioning.
 DIRECTV App
<ol><li>Select Settings and then Preferences.</li><li>Choose Captioning.</li><li>Turn captioning on or off.</li></ol>
DIRECTV on the web
<ol><li>Sign in to DIRECTV &gt; Watch Now.</li><li>Select Settings.</li><li>Scroll to Captioning and select Edit.</li><li>Choose your language and view options.</li><li>Select Save Changes.</li></ol>
Heads up: Using Chromecast? If you&#39;re casting content from a mobile device with closed captioning enabled, toggle the mobile device screen to see captions on the TV screen.
 Get help with closed captioning
<ul><li>Closed caption issues can originate from several different programming sources.</li><li>DIRECTV passes information received from the original program provider through to our customers.</li><li>The most common closed caption errors originate from programming sources and program guide information vendors.
<ul><li>For example, a local station may experience technical problems in the generation of captions especially during live programming events, such as local news, sporting events, etc.</li><li>If programming received from the national networks includes captioning errors, local affiliated stations pass those errors along as part of the broadcast feed they deliver to DIRECTV.</li></ul>
</li><li>In some cases, the TV receiver may cause good closed caption info to be missing or garbled.
<ul><li>In these cases, it&#39;s recommended to restart the device or to verify that the local settings are correct.</li></ul>
</li></ul>
 For additional help with closed-captioning issues, email <a href="mailto:closedcaptioning@directv.com" target="_blank" rel="noopener noreferrer">closedcaptioning@directv.com</a>, providing your:
<ul><li>Account number</li><li>Call back number</li><li>Short explanation of the closed captioning issue</li></ul>
 You may also mail your request, inquiries, or complaints to: DIRECTV Closed Captioning ATTN: Mr. Peterson Associate Director 2260 E. Imperial Way El Segundo, CA 90245 Phone: <a class="”contact-number”" target="_blank" rel="noreferrer">888.670.1158</a></div>
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Learn how to set up and manage closed captioning so you can read subtitles with ease and get help if you have any issues.

Learn how to set up and manage closed captioning so you can read subtitles with ease and get help if you have any issues.

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Satellite remote:
<ol><li>Press INFO on your remote.</li><li>Scroll right and select CC.</li><li>Select Closed Captioning.</li></ol>
Change display options Want to change how you see closed captions on your screen? You can adjust settings like the font color, background color, and font size.
<ol><li>Press MENU on your remote.</li><li>Select Settings.</li><li>Scroll right to Accessibility and press SELECT.</li><li>Use the DOWN arrow to scroll to the setting you want to change, and press SELECT.</li><li>Press SELECT on the setting you want, then press EXIT to go back to your program.</li></ol>
Get help with closed captioning
<ul><li>Closed caption issues can originate from several different programming sources.</li><li>DIRECTV passes information received from the original program provider through to our customers.</li><li>The most common closed caption errors originate from programming sources and program guide information vendors.
<ul><li>For example, a local station may experience technical problems in the generation of captions especially during live programming events, such as local news, sporting events, etc.</li><li>If programming received from the national networks includes captioning errors, local affiliated stations pass those errors along as part of the broadcast feed they deliver to DIRECTV.</li></ul>
</li><li>In some cases, the TV receiver may cause good closed caption info to be missing or garbled.
<ul><li>In these cases, it&#39;s recommended to restart the device or to verify that the local settings are correct.</li></ul>
</li></ul>
 For additional help with closed-captioning issues, email <a href="mailto:closedcaptioning@directv.com" target="_blank" rel="noopener noreferrer">closedcaptioning@directv.com</a>, providing your:
<ul><li>Account number</li><li>Call back number</li><li>Short explanation of the closed captioning issue</li></ul>
 You may also mail your request, inquiries, or complaints to: DIRECTV Closed Captioning ATTN: Mr. Peterson Associate Director 2260 E. Imperial Way El Segundo, CA 90245 Phone: <a class="”contact-number”" target="_blank" rel="noreferrer">888.996.5090</a>

<div id="tileTitle">Turn on DIRECTV closed captioning</div>
<div id="tileDescription">Learn how to set up and manage closed captioning so you can read subtitles with ease and get help if you have any issues.</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent">
Satellite remote:
<ol><li>Press INFO on your remote.</li><li>Scroll right and select CC.</li><li>Select Closed Captioning.</li></ol>
Change display options Want to change how you see closed captions on your screen? You can adjust settings like the font color, background color, and font size.
<ol><li>Press MENU on your remote.</li><li>Select Settings.</li><li>Scroll right to Accessibility and press SELECT.</li><li>Use the DOWN arrow to scroll to the setting you want to change, and press SELECT.</li><li>Press SELECT on the setting you want, then press EXIT to go back to your program.</li></ol>
Get help with closed captioning
<ul><li>Closed caption issues can originate from several different programming sources.</li><li>DIRECTV passes information received from the original program provider through to our customers.</li><li>The most common closed caption errors originate from programming sources and program guide information vendors.
<ul><li>For example, a local station may experience technical problems in the generation of captions especially during live programming events, such as local news, sporting events, etc.</li><li>If programming received from the national networks includes captioning errors, local affiliated stations pass those errors along as part of the broadcast feed they deliver to DIRECTV.</li></ul>
</li><li>In some cases, the TV receiver may cause good closed caption info to be missing or garbled.
<ul><li>In these cases, it&#39;s recommended to restart the device or to verify that the local settings are correct.</li></ul>
</li></ul>
 For additional help with closed-captioning issues, email <a href="mailto:closedcaptioning@directv.com" target="_blank" rel="noopener noreferrer">closedcaptioning@directv.com</a>, providing your:
<ul><li>Account number</li><li>Call back number</li><li>Short explanation of the closed captioning issue</li></ul>
 You may also mail your request, inquiries, or complaints to: DIRECTV Closed Captioning ATTN: Mr. Peterson Associate Director 2260 E. Imperial Way El Segundo, CA 90245 Phone: <a class="”contact-number”" target="_blank" rel="noreferrer">888.996.5090</a></div>

Turn on DIRECTV closed captioning

DIRECTV remote:
<ol><li>In the Video Player, on LIVE TV, PAUSE the program.</li><li>Below the trick-play use the DOWN arrow key to select the CC/Audio option.</li><li>Press OK.</li><li>Press RIGHT ARROW to the Closed Captioning section.</li><li>Press DOWN ARROW to select from Off to language present.</li><li>Select the EXIT button.</li><li>Press the PLAY button to resume LIVE TV.</li></ol>
DIRECTV Device
<ol><li>Press Home on the Gemini remote.</li><li>Go to Settings &gt; Systems &gt; and Device Preferences.</li><li>Choose Accessibility.</li><li>Select Captioning and then Display to turn on or off.</li></ol>
Tip: Use voice commands on your Gemini remote to turn captioning on or off. Just press the MIC button and say Turn on captioning or Turn off captioning.
 DIRECTV App
<ol><li>Select Settings and then Preferences.</li><li>Choose Captioning.</li><li>Turn captioning on or off.</li></ol>
DIRECTV on the web
<ol><li>Sign in to DIRECTV &gt; Watch Now.</li><li>Select Settings.</li><li>Scroll to Captioning and select Edit.</li><li>Choose your language and view options.</li><li>Select Save Changes.</li></ol>
Heads up: Using Chromecast? If you&#39;re casting content from a mobile device with closed captioning enabled, toggle the mobile device screen to see captions on the TV screen.
 Get help with closed captioning
<ul><li>Closed caption issues can originate from several different programming sources.</li><li>DIRECTV passes information received from the original program provider through to our customers.</li><li>The most common closed caption errors originate from programming sources and program guide information vendors.
<ul><li>For example, a local station may experience technical problems in the generation of captions especially during live programming events, such as local news, sporting events, etc.</li><li>If programming received from the national networks includes captioning errors, local affiliated stations pass those errors along as part of the broadcast feed they deliver to DIRECTV.</li></ul>
</li><li>In some cases, the TV receiver may cause good closed caption info to be missing or garbled.
<ul><li>In these cases, it&#39;s recommended to restart the device or to verify that the local settings are correct.</li></ul>
</li></ul>
 For additional help with closed-captioning issues, email <a href="mailto:closedcaptioning@directv.com" target="_blank" rel="noopener noreferrer">closedcaptioning@directv.com</a>, providing your:
<ul><li>Account number</li><li>Call back number</li><li>Short explanation of the closed captioning issue</li></ul>
 You may also mail your request, inquiries, or complaints to: DIRECTV Closed Captioning ATTN: Mr. Peterson Associate Director 2260 E. Imperial Way El Segundo, CA 90245 Phone: <a class="”contact-number”" target="_blank" rel="noreferrer">888.670.1158</a>

<div id="tileTitle">Turn on DIRECTV closed captioning</div>
<div id="tileDescription">Learn how to set up and manage closed captioning so you can read subtitles with ease and get help if you have any issues.</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent">
DIRECTV remote:
<ol><li>In the Video Player, on LIVE TV, PAUSE the program.</li><li>Below the trick-play use the DOWN arrow key to select the CC/Audio option.</li><li>Press OK.</li><li>Press RIGHT ARROW to the Closed Captioning section.</li><li>Press DOWN ARROW to select from Off to language present.</li><li>Select the EXIT button.</li><li>Press the PLAY button to resume LIVE TV.</li></ol>
DIRECTV Device
<ol><li>Press Home on the Gemini remote.</li><li>Go to Settings &gt; Systems &gt; and Device Preferences.</li><li>Choose Accessibility.</li><li>Select Captioning and then Display to turn on or off.</li></ol>
Tip: Use voice commands on your Gemini remote to turn captioning on or off. Just press the MIC button and say Turn on captioning or Turn off captioning.
 DIRECTV App
<ol><li>Select Settings and then Preferences.</li><li>Choose Captioning.</li><li>Turn captioning on or off.</li></ol>
DIRECTV on the web
<ol><li>Sign in to DIRECTV &gt; Watch Now.</li><li>Select Settings.</li><li>Scroll to Captioning and select Edit.</li><li>Choose your language and view options.</li><li>Select Save Changes.</li></ol>
Heads up: Using Chromecast? If you&#39;re casting content from a mobile device with closed captioning enabled, toggle the mobile device screen to see captions on the TV screen.
 Get help with closed captioning
<ul><li>Closed caption issues can originate from several different programming sources.</li><li>DIRECTV passes information received from the original program provider through to our customers.</li><li>The most common closed caption errors originate from programming sources and program guide information vendors.
<ul><li>For example, a local station may experience technical problems in the generation of captions especially during live programming events, such as local news, sporting events, etc.</li><li>If programming received from the national networks includes captioning errors, local affiliated stations pass those errors along as part of the broadcast feed they deliver to DIRECTV.</li></ul>
</li><li>In some cases, the TV receiver may cause good closed caption info to be missing or garbled.
<ul><li>In these cases, it&#39;s recommended to restart the device or to verify that the local settings are correct.</li></ul>
</li></ul>
 For additional help with closed-captioning issues, email <a href="mailto:closedcaptioning@directv.com" target="_blank" rel="noopener noreferrer">closedcaptioning@directv.com</a>, providing your:
<ul><li>Account number</li><li>Call back number</li><li>Short explanation of the closed captioning issue</li></ul>
 You may also mail your request, inquiries, or complaints to: DIRECTV Closed Captioning ATTN: Mr. Peterson Associate Director 2260 E. Imperial Way El Segundo, CA 90245 Phone: <a class="”contact-number”" target="_blank" rel="noreferrer">888.670.1158</a></div>

Turn on and manage DIRECTV closed captioning

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