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Learn what to do if your TV screen is black, blue, or gray, or if you get a No Signal error.

Get help with a blue, black, or gray TV screen

Learn how to fix DIRECTV audio, video and audiovisual issues.

Troubleshoot sound and picture issues

Learn what to do if you have pixilation, frozen picture or temporary interference with your DIRECTV reception.

Viewing options during signal interference

Make sure your device always has the most up-to-date software so you can get the most from DIRECTV.

Update your Roku device or Amazon Fire TV for DIRECTV

Helpful tips for changing channels, adjusting volume, and troubleshooting your DIRECTV remote.

How to fix your DIRECTV remote

Resetting your box often helps with issues like pixelation, a bad picture, or trouble with sound. Refreshing it often restores missing channels.

Reset or refresh your DIRECTV receiver

If your receiver doesn’t turn on, try these tips to get it working again.

Troubleshoot your DIRECTV receiver

If you see error code 771, your dish isn’t communicating with the satellite. Find out how to fix it.

Get help with DIRECTV error code 771

You’ll see error code 782 when the signal between your DIRECTV receiver and satellite dish is interrupted.

Get help with DIRECTV error code 782

If you see error code 775, your DIRECTV receiver is having trouble communicating with your satellite dish.

Get help with DIRECTV error code 775

Find solutions to common DIRECTV issues with our comprehensive error code list. Troubleshoot DIRECTV error codes and get back to enjoying your shows.

DIRECTV error codes

Error code 722 indicates that your DIRECTV receiver may not have the programming info for the channel you&#39;re trying to watch.

DIRECTV error code: 722

Learn how to fix common streaming problems like picture freezing, buffering, or crashing while watching on the DIRECTV App.

Get help with streaming issues on the DIRECTV App

Getting an error message? Your device is offline or unable to connect to the internet. Find out how to get back online.

Quick fixes & troubleshooting support articles