Quick fixes & troubleshooting support articles
You can speed up issue resolution by troubleshooting it on your own! Select the topic that best describes your issue.
Connection or streaming issues
- Get help with streaming issues on the DIRECTV App
- Get help streaming DIRECTV on your computer
- Manage pop-up blocker & anti-virus settings
- Manage DIRECTV pop-up blocker & anti-virus settings
- Fix DIRECTV network connection error messages
Equipment issues
- Energy-use info for TV receiver equipment
- Troubleshoot your DIRECTV receiver
- How to fix your DIRECTV remote
- DIRECTV Gemini Air factory reset
- Get help with your Gemini device
Error messages
- Get help with error code 745, 746, or 761
- DIRECTV error code: 752
- Get help with receiver restart errors
- DIRECTV error code: 722
- Fix location service errors on DIRECTV device for DIRECTV via Internet
Picture or sound issues
- Troubleshoot sound and picture issues
- Update your Roku device or Amazon Fire TV for DIRECTV
- Game blacked out on a DIRECTV channel
- Viewing options during signal interference
- Get help with a blue, black, green, or gray TV screen