DIRECTV Residential Customer Agreement - Fee Schedule

DIRECTV Satellite Residential Customer Agreement - Fee Schedule

DIRECTV MONTHLY RECURRING SERVICE FEES
Fee	Amount	Description / When You Pay / Notes
Regional Sports Fee	Up to $13.99	Fee applicable to programming packages that include regional sports networks.
TV Access Fee	$7.00	Fee assessed for each receiver(s) (e.g., Genie Mini or Gemini), and DIRECTV Ready TV/Device as applicable (see Equipment Lease Agreement for more details). Pricing for All-Included programming packages for new customers includes a TV Access Fee for one television. The Access fee applies to each additional TV.
Advanced Receiver Service Fee	Up to $25.00	Fee for access to advanced features on your DIRECTV devices. Among those features are: HD, DVR, Whole Home Services and ongoing feature and software upgrades. The fee also allows customers with a Gemini device to perform advanced searches with Google Assistant to find and tune to their preferred programming including third-party apps where available. Additionally, Gemini features instant-on to quickly go back to where you last tuned in, as well as easy access to your third-party apps. Depending on package and date of acquisition, your package pricing may have Advanced Receiver Service fee(s) included. Refer to your invoice for details.
Vacation Hold	Up to $7	Alternate monthly recurring charge if you put your service on a temporary hold while on vacation for 2-6 months.
Minimum Service Fee	Up to $9.99	Alternative monthly recurring charge if your account is reduced to minimum service status due to non-payment.
DIRECTV TRANSACTIONAL FEES
Fee	Amount	Description / When You Pay / Notes
Early Termination Fee	Up to $480 (prorated monthly)	If you terminate your Service prior to completing your Programming Commitment with us (see Equipment Lease Agreement for details).
Equipment Non-Return Fee	$45-$135	If you do not return your receiver(s) (e.g., Genie, Genie Mini or Gemini) after canceling service (see Equipment Lease Agreement for details).
Activation Fee	$19.95	One-time fee for activating the service.
Dispatch Fee	$99	If we have to dispatch a technician to repair your service. Additional fees or costs may apply if you request additional services during installation.
Duplicate Statement Fee	Up to $1.75	If you request a duplicate written statement.
Late Payment Fee	Up to $6.25 per Payment (Before 12/1/2020, up to $4.25)	If you don’t pay your bill by the due date (unless prohibited by law). Applied on a per payment basis.
Ledger Request	Up to $2.75	If you request an itemized ledger of past payments.
Order Assistance Fee	Up to $5 per Payment	If you make your payment with the assistance of an Authorized Retail Agent, Customer Service or Collections Representative.
Phone Payment Fee	Up to $5.00 per Payment	If you talk to an agent to make your payment. To avoid this fee, pay online or through our automated system.
Receiver Upgrade Fee	Up to $399	If you upgrade your DVR and do not qualify for any discounts or promotions.
Restoral Fee	Up to $20 per Restoral	If you restore your service after it is reduced to minimum service or suspended for non-payment.
Returned Payment Fee	Up to $30 (as permitted by law)	If you make a payment by check or other method (such as a debit or credit card) that is declined.
DIRECTV REGULATORY COST RECOVERY FEES
Fee	Amount	Description / When You Pay / Notes
Federal Cost Recovery Fee	$0.14/month	Beginning January 17, 2021, your monthly bill will include a Federal Cost Recovery Fee. Previously, this fee was assessed once a year. The fee covers the amounts that DIRECTV pays to the Federal Communications Commission (subscriber, earth station, and satellite fees), and it may include costs incurred in prior years that are not yet fully recovered. The fee is not a tax or surcharge that the government requires DIRECTV to collect from its customers.
State and Local Cost Recovery Fees	Varies by location	Monthly fees to recover amounts paid by AT&T or DIRECTV to state and local governments for taxes and other required payments. These fees are not taxes or surcharges which the government requires AT&T or DIRECTV to collect from its customers.

DIRECTV MONTHLY RECURRING SERVICE FEES

Fee

Amount

Description / When You Pay / Notes

Regional Sports Fee

Up to $13.99

Fee applicable to programming packages that include regional sports networks.

TV Access Fee

$7.00

Fee assessed for each receiver(s) (e.g., Genie Mini or Gemini), and DIRECTV Ready TV/Device as applicable (see Equipment Lease Agreement for more details). Pricing for All-Included programming packages for new customers includes a TV Access Fee for one television. The Access fee applies to each additional TV.

Advanced Receiver Service Fee

Up to $25.00

Fee for access to advanced features on your DIRECTV devices. Among those features are: HD, DVR, Whole Home Services and ongoing feature and software upgrades. The fee also allows customers with a Gemini device to perform advanced searches with Google Assistant to find and tune to their preferred programming including third-party apps where available. Additionally, Gemini features instant-on to quickly go back to where you last tuned in, as well as easy access to your third-party apps. Depending on package and date of acquisition, your package pricing may have Advanced Receiver Service fee(s) included. Refer to your invoice for details.

Vacation Hold

Up to $7

Alternate monthly recurring charge if you put your service on a temporary hold while on vacation for 2-6 months.

Minimum Service Fee

Up to $9.99

Alternative monthly recurring charge if your account is reduced to minimum service status due to non-payment.

DIRECTV TRANSACTIONAL FEES

Fee

Amount

Description / When You Pay / Notes

Early Termination Fee

Up to $480 (prorated monthly)

If you terminate your Service prior to completing your Programming Commitment with us (see Equipment Lease Agreement for details).

Equipment Non-Return Fee

$45-$135

If you do not return your receiver(s) (e.g., Genie, Genie Mini or Gemini) after canceling service (see Equipment Lease Agreement for details).

Activation Fee

$19.95

One-time fee for activating the service.

Dispatch Fee

$99

If we have to dispatch a technician to repair your service. Additional fees or costs may apply if you request additional services during installation.

Duplicate Statement Fee

Up to $1.75

If you request a duplicate written statement.

Late Payment Fee

Up to $6.25 per Payment (Before 12/1/2020, up to $4.25)

If you don’t pay your bill by the due date (unless prohibited by law). Applied on a per payment basis.

Ledger Request

Up to $2.75

If you request an itemized ledger of past payments.

Order Assistance Fee

Up to $5 per Payment

If you make your payment with the assistance of an Authorized Retail Agent, Customer Service or Collections Representative.

Phone Payment Fee

Up to $5.00 per Payment

If you talk to an agent to make your payment. To avoid this fee, pay online or through our automated system.

Receiver Upgrade Fee

Up to $399

If you upgrade your DVR and do not qualify for any discounts or promotions.

Restoral Fee

Up to $20 per Restoral

If you restore your service after it is reduced to minimum service or suspended for non-payment.

Returned Payment Fee

Up to $30 (as permitted by law)

If you make a payment by check or other method (such as a debit or credit card) that is declined.

DIRECTV REGULATORY COST RECOVERY FEES

Fee

Amount

Description / When You Pay / Notes

Federal Cost Recovery Fee

$0.14/month

Beginning January 17, 2021, your monthly bill will include a Federal Cost Recovery Fee. Previously, this fee was assessed once a year. The fee covers the amounts that DIRECTV pays to the Federal Communications Commission (subscriber, earth station, and satellite fees), and it may include costs incurred in prior years that are not yet fully recovered. The fee is not a tax or surcharge that the government requires DIRECTV to collect from its customers.

State and Local Cost Recovery Fees

Varies by location

Monthly fees to recover amounts paid by AT&T or DIRECTV to state and local governments for taxes and other required payments. These fees are not taxes or surcharges which the government requires AT&T or DIRECTV to collect from its customers.