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"Support : Agreements Overview"

Understanding the terms of your DIRECTV service

We want you to be completely satisfied with your DIRECTV service. That includes making sure you're familiar with the terms. The following is a brief overview of what you're agreeing to as a DIRECTV customer.

  Fees/Frequency Explanation
Programming Agreements 24 months of service for at least $29.99/month You agree to pay for 24 consecutive months of a $29.99/month or greater programming package.
Cancellation Fee Varies If you do not fulfill your Programming Agreements, DIRECTV may charge you a pro-rated fee of up to $480.
Additional TV Fee $6.00/mo per additional receiver No Additional TV fee for only 1 receiver. Additional TV fee of $6/mo. for each additional receiver and/or enabled TV.
Advanced Receiver Service $25.00/mo This service unleashes the full power of your HD DVR, including HD channels, DVR recording, the ability to record and watch in any room (requires an HD receiver for each additional TV), access to thousands of On Demand shows and movies, live TV on your iPad®, and more.
Advanced Receiver Service-DVR $10.00/mo By selecting a DVR receiver, you'll automatically be enrolled in Advanced Receiver Service-DVR. The cost of this service is $10.00/month, no matter how many DVR receivers you select.
Advanced Receiver Service-HD $10.00/mo For an additional $10.00/month, you get HD feeds of channels you subscribe to with an HD receiver.
Payment Monthly You agree to pay your full balance by the due date on your monthly billing statement.
Taxes and Surcharges Varies You will pay all taxes, government fees, and charges, if any.
Non-activation Fee $150/receiver If you do not activate your receiver within 30 days of installation, you will be charged $150 per receiver.
Late Fees $5 or maximum permitted by law If you do not pay your bill on time, the fee posts after the grace period expires.
Deactivation Fee $15 If you deactivate your service, or we deactivate your service, we may charge you a deactivation fee of $15.
Unreturned Equipment Fee Varies You agree to return leased equipment to DIRECTV upon disconnecting your service. If you do not return the equipment, DIRECTV may charge fees from $45 to $135 per receiver.

For complete terms of your agreements, please click on these links:

If you have any questions, please call 1-800-DIRECTV and we'll be glad to help you.

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