Moving your service with
DIRECTV is as simple as 1, 2, 3

Satellite dish or streaming via internet
—select your current service to get started.

Customers with a satellite dish
Call or chat for the most rewarding move ever

Call 888.388.6683 to unlock your exclusive movers offers.

Or click here to chat 8 AM - 9 PM CT every day

Get in touch today—we’ll get you moved in no time.

Call

Call 888.388.6683 to unlock your movers deal.

Move

Meet the technician on your installation date.

Enjoy!

Pick up where you left off—enjoy your DIRECTV.

Frequently asked questions

Your DVR recordings and settings will make the move with you. There’s no need to learn a new guide or get new equipment.
  1. Start by calling 877-276-4855
  2. Take your TVs, set-top boxes, connectors, and remote controls to your new address.
  3. Leave your satellite dish behind. A new one will be installed at your new address.
  4. You can also start streaming right away with the DIRECTV App.

  1. Take your Gemini equipment with you.
  2. Set up the internet connection in your new home.
  3. Follow some simple steps: Set up your DIRECTV device and remote.
  4. Connect your compatible devices to Wi-Fi.
  5. You can also start streaming right away with the DIRECTV App.

With the DIRECTV App, all you have to do is update your address online to ensure you get all your local and regional channels.
Update your address today.
Need more help? Call 877-276-4855

DIRECTV customers that are moving and that are in a contract can call 888.388.6683 to discuss their options.

DIRECTV customers connected via internet will have access to all their recorded content at their new address and customers who connect with satellite will keep their recordings when they move with the same equipment.

If you are a customer connected with satellite you will need to provide to the installer a completed Landlord Approval Form before we can proceed with the installation and activation of your TV service. 

 Customers connecting to TV with internet would need to verify that the new location has an available internet speed of at least 8Mbps for optimal viewing. 
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Need help? We’ve got your back.

Visit our support page or call 888.388.6683 and we'll be happy to assist.

*DIRECTV app: Available only in the US. (excl Puerto Rico and U.S.V.I.). Req’s compatible device and data connection; data charges may apply. Not all channels available to stream. Limited to up to 3 concurrent streams. Restr’s apply. Visit directv.com/app for more information.

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