If you are experiencing freezing with your DIRECTV device, perform a factory reset by holding the red button on your device for 20 seconds. This may require multiple resets.
If you experience buffering while streaming the DIRECTV App or it repeatedly closes or crashes, try the following tips:
If the trouble continues, you can uninstall the app by removing it from your device. To reinstall it, go to your App Store and search for DIRECTV App.