If you see error code 630 or 632, your Gemini device is unable to connect to your Wireless Video Bridge or your main Genie receiver. To troubleshoot, try the following:

• Make sure your main receiver and Wireless Video Bridge are powered on and connected to your home internet.
• Check for the green light on your Gemini device. If it’s not green, move the Gemini device closer to the Wireless Video Bridge equipment.
• Select Try Again or Get Connected on-screen for another attempt to connect.

If you need additional assistance with your Gemini device, please call 888.488.4742.