Community forum api variables

Ooops! That was unexpected. Please wait a moment and refresh the page to try again.

Learn about viewing options during signal interference

diagnosticCard

: If you have just refreshed your receiver, please try again in 5 minutes. If you're still having issues with your receiver, please use the resources below.

) has been refreshed. Your receiver should be fully functional within 5 minutes. Still have problems?

This account does not have any DIRECTV STREAM device.

equipmentCard

Get info and tips to help your installation go smoothly.

WATCH: How is DIRECTV Installed?

Learn how to get your DIRECTV STREAM device connected to watch your favorite shows and movies, find your favorite apps, and more

WATCH: Set up your DIRECTV STREAM device

featuredVideos

Chat with an expert

Look for the ‘Chat available’ button at the bottom of the page to resolve your concern now.

Didn't find what you needed? We are here to help!

Connect with other DIRECTV users and experts, ask questions, and find answers.

to perform full service check on your account

Upcoming Appointment

Connect with other DIRECTV STREAM users and experts, ask questions, and find answers.

Have concerns about your service? We can help!

DIRECTV STREAM Support & Customer Service

DIRECTV Support & Customer Service

General labels

globalFooter

globalNavigation

recoverableDevice

Search URL

Get support for your DIRECTV STREAM service, fix many of your issues online, and contact DIRECTV STREAM customer service.

DIRECTV STREAM Customer Service & Support

Payments & charges

User ID & passwords

Account management

Billing & Account

Picture or sound issues

Device issues

Error messages

Connection or streaming issues

Quick Fixes

Exploring your new service

Streaming device setup or replacement

Settings & features

Streaming options

Device & Streaming

Channel lineups

Premium options & on demand

Watch live & recorded TV

Sports & special event programs

Channel Lineups

streamPage

Payments

Bill explanation & charges

User ID & password

Equipment issues

Order status & installations

DVR & receiver setup

Remote control support

Streaming options & settings

Orders & Setup

Channel lineups & packages

Premium channels & on demand

Get support for your DIRECTV satellite service, fix many of your issues online, and contact DIRECTV customer service.

DIRECTV Customer Service & Support

SatelliteTopicpage

direcTV supportpage

auth

lightLogo

logo

options

recog

search

unauth

defaultheader

Watch DIRECTV support videos your DIRECTV STREAM or DIRECTV Satellite TV

DIRECTV Support Video Library

What Is Genie?

How is DIRECTV Installed?

DIRECTV HD DVR Basics

DIRECTV Whole-Home DVR Service

The DIRECTV Universal Remote

Learn About the Genie Remote Control

What's in the Gemini device box - Wired

What's in the Gemini device box - Wireless

Set up your Gemini device - Wired

Set up your Gemini device - Wireless

How to Connect a Replacement Genie Receiver (Wired & Wireless)

Connect DIRECTV Genie receiver to the internet

Over-the-Air Antenna Setup

Connect your DIRECTV Local Channel Connector

DIRECTV Parental Controls

What is DIRECTV DoublePlay?

How do I use DIRECTV Smart Search?

What is DIRECTV QuickTune?

Error Code 775: Quick Fixes

DIRECTV Error Code 771

Error Codes 761 & 762

DIRECTV Error Code 920

Fix your DIRECTV remote control

DIRECTV Error Codes 724, 725, & 726

DIRECTV Error Code 721

DIRECTV Error Code 722

Customize DIRECTV HD Channel Guide

Set up your DIRECTV STREAM device

DIRECTV STREAM Overview

DIRECTV STREAM Parental Controls

DIRECTV STREAM Cloud DVR

Get more entertainment apps

Use voice control with your DIRECTV STREAM remote

Personalize your watch experience with DIRECTV STREAM

Welcome! Click a category below or browse our videos at your own convenience. If you still can’t find what you are looking for, please visit our Support page.

Video Library

We’re here to help you get what you're looking for.

direcTV videoLibraryPage