Need help? We’re here for you. If you are experiencing freezing with your DIRECTV device, perform a factory reset by holding the reset button on your device for 20 seconds. This may require multiple resets.
How do I get the DIRECTV app?
Not sure if your device is supported? Check now
Go to your device’s app store:
How do I record, and watch shows with Cloud DVR?
Want to record a show or movie to watch later? You can:
How do I activate NBA League Pass?
NBA League Pass is a subscription-based package that delivers up to 40 live NBA regular season games per week - all in HD. The NBA action appears on Ch. 750-768 during the regular season. NBA TV can be found on Ch. 216.
Check out NBA game schedules
NBA LEAGUE PASS packages for the regular season will not automatically renew. Get more info at directv.com/sports.
How do I fix common DIRECTV app issues?
Try these tips:
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Just pick up the phone to talk to our support on 866.983.5220. Both technical and billing & account support are open every day from 7:00 AM to 9:00 PM CT.