Error code 630: Unable to Connect

If you see error code 630, your DIRECTV Gemini Device is unable to connect to your Wireless Video Bridge. To troubleshoot, try the following:

• Make sure your main receiver and Wireless Video Bridge are powered on and connected to your home internet.
• Check for the green light on your Gemini Device. If it’s not green, move the Gemini Device closer to the Wireless Video Bridge equipment.
• Select Try Again on-screen for another attempt to connect.

For additional assistance with your Gemini device, please call 888.488.4742.