Learn how to pay your DIRECTV bill online, see bill and payment history, and find out about additional payment methods.

Video Group - DIRECTV - Billing & account management - Payments

Find info about your first DIRECTV bill, learn about fees and surcharges, and more.

Video Group - DIRECTV - Billing & account management - Bill explanation & charges

Learn how to create a user ID, sign in, and get password help for your directv.com account.

Video Group - DIRECTV - Billing & account management - User ID & passwords

Find out how to update your contact info, upgrade your subscription package, and move your service to a new address.

Video Group - DIRECTV - Billing & account management - Account details

Learn how to sign in, view and pay your DIRECTV bill online, update payment info, and more. Find out how to contact us.

Video Group - DIRECTV - Billing & account management

Find tips for fixing issues like distorted or no sound, picture not in sync with audio, frozen picture or pixilation.

Video Group - DIRECTV - Quick fixes & troubleshooting - Picture or sound issues

Find troubleshooting help for your DVR, receivers and remote controls and how to return your equipment.

Video Group - DIRECTV - Quick fixes & troubleshooting - Equipment issues

Get help troubleshooting error codes and messages if they display on screen.

Video Group - DIRECTV - Quick fixes & troubleshooting - Error messages

Learn what to do if you temporarily lose signal, have a service outage or have issues while streaming.

Video Group - DIRECTV - Quick fixes & troubleshooting - Connection or streaming issues

Get help troubleshooting your DVR, receivers or remote controls and learn how to fix error messages.

Video Group - DIRECTV - Quick fixes & troubleshooting

Learn more about DIRECTV service, how to prepare for your installation, and check your order status.

Video Group - DIRECTV - Orders, apps & equipment - Order status & installations

Learn how to setup or replace your DIRECTV DVR and receivers including the Genie Mini &amp; Wireless Genie Mini.

Video Group - DIRECTV - Orders, apps & equipment - DVR & receiver setup

Find out how to program and use your DIRECTV remote control.

Video Group - DIRECTV - Orders, apps & equipment - Remote control

Learn how to stream DIRECTV almost anywhere and get help with parental controls, closed captioning and other settings.

Video Group - DIRECTV - Orders, apps & equipment - Equipment & streaming options

Find out about the status of your DIRECTV service order, how to set up or replace equipment and streaming options

Video Group - DIRECTV - Orders, apps & equipment

Learn about your DIRECTV package, the program guide, and features to enhance your viewing experience.

Video Group - DIRECTV - Channels, packages & programs - Channel lineups

Explore premium options like HBO Max and Showtime, the latest movies in DIRECTV CINEMA and how to watch free shows on demand.

Video Group - DIRECTV - Channels, packages & programs - Premium channels & on demand

Learn how to access your DVR playlist, watch your recorded shows, manage your DVR recordings, and more.

Video Group - DIRECTV - Channels, packages & programs - DVR & recorded TV

Find out about upcoming Pay Per View events and seasonal sports subscriptions packages for NFL, MLB, MLS, NBA, and NHL.

Video Group - DIRECTV - Channels, packages & programs - Special event programs

Explore DIRECTV channel lineups, On Demand content, NFL Sunday Ticket, TV apps, sports programming, and more.

Video Group - DIRECTV - Channels, packages & programs

https://services.att.com/kmservices/v2/contents/KM1389854?app-id=directv

Choose the link for your device or remote to get step-by-step help to connect and activate your equipment.

<ul><li><a href="https://www.directv.com/support/satellite/article/KM1071430/" target="_blank">Connect a replacement Genie receiver</a> (Step-by-step instructions &amp; help video)</li><li><a href="https://www.directv.com/support/satellite/article/KM1071447/" target="_blank">Connect a replacement Genie Mini</a> (Step-by-step instructions &amp; help video)</li><li><a href="https://www.directv.com/support/satellite/article/KM1071513/" target="_blank">Connect a replacement Wireless Genie Mini </a></li><li><a href="https://www.directv.com/support/satellite/article/KM1498124/" target="_blank">Connect a Gemini device over wireless</a></li><li><a href="https://www.directv.com/support/satellite/article/KM1498116/" target="_blank">Connect a Gemini device over wired connection</a></li><li><a href="https://www.directv.com/support/satellite/article/KM1071439/" target="_blank">Connect a replacement non-Genie receiver </a></li><li><a href="https://www.directv.com/support/satellite/article/KM1224938/" target="_blank">Connect a replacement Genie 2 receiver</a></li><li><a href="https://www.directv.com/support/satellite/article/KM1082377/" target="_blank">Program your Genie remote control</a></li></ul>

Tip: <a href="https://www.directv.com/DTVAPP/login/login.jsp?_requestid=5993420" target="_blank">Activate your equipment online</a>.        Find installation user guide for equipment and receivers at <a href="http://www.directv.com/support/userguides" target="_blank">DIRECTV user guides</a>.

Set up your DIRECTV equipment

Set up your equipment

Chat with an expert

Look for the ‘Chat available’ button at the bottom of the page to resolve your concern now.

Didn't find what you needed? We are here to help!

Connect with other DIRECTV users and experts, ask questions, and find answers.

Didn’t find what you’re looking for? Let us help you!

to perform full service check on your account

Set up your equipment

Looking for something else?