Interference with DIRECTV satellite reception

Learn what to do if you have pixilation, frozen picture or temporary interference with your DIRECTV reception.


Interference due to an outage or bad weather

DIRECTV offers 99% signal reliability year-round based on a nationwide study of representative cities. On occasion, severe weather conditions may temporarily interrupt a signal, but the clear and crisp picture you're used to should return once conditions improve.

Watch On Demand or stream content online

If you temporarily lose signal, you can watch your favorite movies and shows On Demand on Ch. 1000. You can also sign in at to stream online.

Press LIST on your remote to catch up on DVR recordings.

Tip: Many non-weather related service issues can be fixed by restarting your receiver.
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