Billing & account management

Manage your autopay settings

<div id="selectorOptionsLabel">Choose the service you have at your home:</div>
<div id="selectorOptions">
<div id="primaryTile"><span id="tileImage">https://www.directv.com/dtvassets/support/Satellite.png</span>
<div id="tileLabel">Satellite dish</div>
<div id="tileContent">
<div id="tileTitle">Manage your autopay settings</div>
<div id="tileDescription">DIRECTV makes it simple to manage your autopay settings. You cannot cancel a payment in progress but depending on your account, you may be able to change the autopay payment method, autopay date, or cancel the autopay enrollment.</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent">
<p><strong>To manage your autopay:</strong></p>
<ol><li>On your <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.directv.com%2Faccount%2Foverview&amp;data=05%7C02%7Clakshmi.potial%40mydirectv.com%7C0b1a776f1f1a433d02ad08ddc8ad6304%7C1fa4c340b92947f89c9e2dedad770c08%7C0%7C0%7C638887369193575484%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=Gl3MmIsimx2gNlaQQo4yNVbhauyO98cCpUBiipkSBJ0%3D&amp;reserved=0" target="_blank">Account Overview</a> page, select <b>Edit </b>next to your autopay status or select the <a target="_blank" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.directv.com%2Faccounts%2Fsatellite%2Fbilling%3FtabValue%3DmanageAccount&amp;data=05%7C02%7Clakshmi.potial%40mydirectv.com%7C0b1a776f1f1a433d02ad08ddc8ad6304%7C1fa4c340b92947f89c9e2dedad770c08%7C0%7C0%7C638887369193588599%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=JKowj29BLHNPabPv8hWRbaOc%2BVd07PjMqr5ZNQSLLXk%3D&amp;reserved=0">Payment Settings</a> tab.</li><li>Go to the <strong>Autopay Settings</strong> section and do one of the following:</li><ul><li>To update the autopay payment method, select <strong>Change</strong>, make the required changes, and select <strong>Update</strong>.</li><li>To update the autopay date, select <strong>Change</strong>, make the required changes, and select Update. Note: The option to change your autopay date may not be available for all accounts.</li><li>To cancel autopay enrollment, select <strong>Cancel Autopay</strong>.</li></ul></ol>
</div>
</div>
</div>
<div id="primaryTile"><span id="tileImage">https://www.directv.com/dtvassets/support/BYOD.png</span>
<div id="tileLabel">Internet connection (No satellite)</div>
<div id="tileContent">
<div id="tileTitle">Manage your autopay settings</div>
<div id="tileDescription">DIRECTV makes it simple to manage your autopay settings. You cannot cancel a payment in progress but depending on your account, you may be able to change the autopay payment method, autopay date, or cancel the autopay enrollment.</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent">
<p>Autopay and paperless settings are automatically enabled for customers streaming over the internet. Your card on file will be charged each month for hassle-free payments. You cannot cancel autopay or paperless billing. However, you can update your autopay payment method and paperless billing contact email.<br><br><strong>Update your payment method and billing address</strong></p>
<ol><li>On the <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.directv.com%2Faccount%2Foverview&amp;data=05%7C02%7Clakshmi.potial%40mydirectv.com%7C0b1a776f1f1a433d02ad08ddc8ad6304%7C1fa4c340b92947f89c9e2dedad770c08%7C0%7C0%7C638887369193614708%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=KzEHjHSAnmwoBqeFYzpmHSbrieZw4cwMjMX1g%2BhUcPs%3D&amp;reserved=0" target="_self">Account Overview</a> page, select <a href="https://directv.com/accounts/stream/billing?modalName=updatePayment" target="_self">Payment Methods</a>.</li><li>Do one of the following:</li><ul><li>Enter a new debit or credit card (Visa, MasterCard, American Express, and Discover). Or</li><li>Add PayPal as your payment method. <b>Note</b>: Paying with a bank account (ACH) is currently not allowed for customers streaming over the internet.</li><li>Enter your billing address associated with your payment method. This will be used as your DIRECTV service address.</li></ul><li>Agree to the autopay and DIRECTV TECH PROTECT (if applicable) terms and conditions and select <strong>Save</strong>.</li></ol>
<p><strong>Note:</strong> To ensure successful payment processing, update your billing address with your bank or card issuer before making changes in DIRECTV.</p>
</div>
</div>
</div>
</div>

DIRECTV makes it simple to manage your autopay settings. You cannot cancel a payment in progress but depending on your account, you may be able to change the

<p>DIRECTV makes it simple to manage your autopay settings. You cannot cancel a payment in progress but depending on your account, you may be able to change the autopay payment method, autopay date, or cancel the autopay enrollment.</p>

Error codes & messages

See if networks are no longer in your lineup

Use DIRECTV 72 Hour Rewind to watch previously aired programming

Move your DIRECTV service FAQ

Watch NFL football games on DIRECTV

Stream your network favorites

Get help with error code 745, 746, or 761

DIRECTV error code: 752

Get help with receiver restart errors

Energy-use info for TV receiver equipment

Use the DIRECTV Tablet app

Manage DIRECTV billing and payments

Get help with location service errors

Watch college football on DIRECTV

Get and troubleshoot the DIRECTV App on LG Smart TVs

Learn about DIRECTV's Interface experience

DIRECTV On Demand and Pay Per View (PPV)

Streaming NFL games FAQ

Fix DIRECTV network connection error messages

Fix location service errors on DIRECTV device for DIRECTV via Internet

Adding and removing apps from your DIRECTV Gemini device

DIRECTV Descriptive Video Service

Explore your Gemini Voice Remote

Watch in multi-view with DIRECTV Mix channels

Get help with DIRECTV error codes 721, 722

Learn how to cancel a movie or TV episode you ordered from your DIRECTV device

Get NHL CENTER ICE on DIRECTV

Tracking the status of your DIRECTV reward

Change your DIRECTV Signature Package

Watch local channels on DIRECTV

Order a new remote control

DIRECTV error code: 724, 725 or 726

Sign up for DIRECTV Streaming

Get and troubleshoot the DIRECTV App on VIZIO Smart TVs

Learn about DIRECTV fees

Explore subscription movie packages and favorites

Use Picture-in-Picture (PiP) with Genie DVR

Sporting event blackouts

Change DIRECTV STREAM notification settings

Get help with DIRECTV STREAM upgrade error messages

Get help with DIRECTV upgrade error messages

Fix DIRECTV streaming limit errors

How to fix your DIRECTV remote

Check your DIRECTV reward status

Use VoiceView or TalkBack on DIRECTV

Watch local and regional sports with DIRECTV

Get help streaming DIRECTV on your computer

Read the DIRECTV Terms & Conditions

All about DIRECTV Genre Packs

DIRECTV Gemini Air factory reset

Troubleshoot directv.com streaming issues

DIRECTV error code: 711

Return or recycle your DIRECTV equipment

View your charges and payment history

How to fix a "Low Storage" error message on DIRECTV Gemini Devices

How to program your DIRECTV remote control

Record DIRECTV content

How to access discovery+

Check your DIRECTV STREAM user ID

How to access discovery+ on DIRECTV App

Manage pop-up blocker & anti-virus settings

Manage DIRECTV pop-up blocker & anti-virus settings

Get help with a blue, black, green, or gray TV screen

Get help with DIRECTV error code 782

Get help with DIRECTV error code 771

Enroll in paperless billing

Update your profile info

Get your account balance and due date

Learn about managing your DIRECTV account online

Manage contact info in your DIRECTV account profile

DIRECTV error code: 744

Use your mobile device as a remote control

DIRECTV error code: 763

DIRECTV error code: 927

DIRECTV error code: 727

DIRECTV error code: 773

DIRECTV error code: 772

DIRECTV error code: 774

DIRECTV error code: 764

DIRECTV error code: 920

Fix DIRECTV error code 792

DIRECTV STREAM error codes FAQ

DIRECTV error code: Your receiver is too hot

DIRECTV error code: 928

Why is my bill higher than expected?

Using TalkBack or VoiceView

Add or remove premium channels or streaming services to your DIRECTV account

Get entertainment your way with DIRECTV

Streaming devices compatible with DIRECTV

Get help with your Gemini device

Lease DIRECTV via Internet (no Satellite) Equipment

Chat with an expert

Look for the ‘Chat available’ button at the bottom of the page to resolve your concern now.

Didn't find what you needed? We are here to help!

Connect with other DIRECTV users and experts, ask questions, and find answers.

Didn’t find what you’re looking for? Let us help you!

to perform full service check on your account

Upcoming Appointment

Connect with other DIRECTV STREAM users and experts, ask questions, and find answers.

Have concerns about your service? We can help!

DIRECTV STREAM Support & Customer Service

DIRECTV Support & Customer Service


<p><strong>To manage your autopay:</strong></p>
<ol><li>On your <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.directv.com%2Faccount%2Foverview&amp;data=05%7C02%7Clakshmi.potial%40mydirectv.com%7C0b1a776f1f1a433d02ad08ddc8ad6304%7C1fa4c340b92947f89c9e2dedad770c08%7C0%7C0%7C638887369193575484%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=Gl3MmIsimx2gNlaQQo4yNVbhauyO98cCpUBiipkSBJ0%3D&amp;reserved=0" target="_blank">Account Overview</a> page, select <b>Edit </b>next to your autopay status or select the <a target="_blank" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.directv.com%2Faccounts%2Fsatellite%2Fbilling%3FtabValue%3DmanageAccount&amp;data=05%7C02%7Clakshmi.potial%40mydirectv.com%7C0b1a776f1f1a433d02ad08ddc8ad6304%7C1fa4c340b92947f89c9e2dedad770c08%7C0%7C0%7C638887369193588599%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=JKowj29BLHNPabPv8hWRbaOc%2BVd07PjMqr5ZNQSLLXk%3D&amp;reserved=0">Payment Settings</a> tab.</li><li>Go to the <strong>Autopay Settings</strong> section and do one of the following:</li><ul><li>To update the autopay payment method, select <strong>Change</strong>, make the required changes, and select <strong>Update</strong>.</li><li>To update the autopay date, select <strong>Change</strong>, make the required changes, and select Update. Note: The option to change your autopay date may not be available for all accounts.</li><li>To cancel autopay enrollment, select <strong>Cancel Autopay</strong>.</li></ul></ol>



<div id="tileTitle">Manage your autopay settings</div>
<div id="tileDescription">DIRECTV makes it simple to manage your autopay settings. You cannot cancel a payment in progress but depending on your account, you may be able to change the autopay payment method, autopay date, or cancel the autopay enrollment.</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent">
<p><strong>To manage your autopay:</strong></p>
<ol><li>On your <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.directv.com%2Faccount%2Foverview&amp;data=05%7C02%7Clakshmi.potial%40mydirectv.com%7C0b1a776f1f1a433d02ad08ddc8ad6304%7C1fa4c340b92947f89c9e2dedad770c08%7C0%7C0%7C638887369193575484%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=Gl3MmIsimx2gNlaQQo4yNVbhauyO98cCpUBiipkSBJ0%3D&amp;reserved=0" target="_blank">Account Overview</a> page, select <b>Edit </b>next to your autopay status or select the <a target="_blank" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.directv.com%2Faccounts%2Fsatellite%2Fbilling%3FtabValue%3DmanageAccount&amp;data=05%7C02%7Clakshmi.potial%40mydirectv.com%7C0b1a776f1f1a433d02ad08ddc8ad6304%7C1fa4c340b92947f89c9e2dedad770c08%7C0%7C0%7C638887369193588599%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=JKowj29BLHNPabPv8hWRbaOc%2BVd07PjMqr5ZNQSLLXk%3D&amp;reserved=0">Payment Settings</a> tab.</li><li>Go to the <strong>Autopay Settings</strong> section and do one of the following:</li><ul><li>To update the autopay payment method, select <strong>Change</strong>, make the required changes, and select <strong>Update</strong>.</li><li>To update the autopay date, select <strong>Change</strong>, make the required changes, and select Update. Note: The option to change your autopay date may not be available for all accounts.</li><li>To cancel autopay enrollment, select <strong>Cancel Autopay</strong>.</li></ul></ol>
</div>


DIRECTV makes it simple to manage your autopay settings. You cannot cancel a payment in progress but depending on your account, you may be able to change the autopay payment method, autopay date, or cancel the autopay enrollment.


<p>Autopay and paperless settings are automatically enabled for customers streaming over the internet. Your card on file will be charged each month for hassle-free payments. You cannot cancel autopay or paperless billing. However, you can update your autopay payment method and paperless billing contact email.<br><br><strong>Update your payment method and billing address</strong></p>
<ol><li>On the <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.directv.com%2Faccount%2Foverview&amp;data=05%7C02%7Clakshmi.potial%40mydirectv.com%7C0b1a776f1f1a433d02ad08ddc8ad6304%7C1fa4c340b92947f89c9e2dedad770c08%7C0%7C0%7C638887369193614708%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=KzEHjHSAnmwoBqeFYzpmHSbrieZw4cwMjMX1g%2BhUcPs%3D&amp;reserved=0" target="_self">Account Overview</a> page, select <a href="https://directv.com/accounts/stream/billing?modalName=updatePayment" target="_self">Payment Methods</a>.</li><li>Do one of the following:</li><ul><li>Enter a new debit or credit card (Visa, MasterCard, American Express, and Discover). Or</li><li>Add PayPal as your payment method. <b>Note</b>: Paying with a bank account (ACH) is currently not allowed for customers streaming over the internet.</li><li>Enter your billing address associated with your payment method. This will be used as your DIRECTV service address.</li></ul><li>Agree to the autopay and DIRECTV TECH PROTECT (if applicable) terms and conditions and select <strong>Save</strong>.</li></ol>
<p><strong>Note:</strong> To ensure successful payment processing, update your billing address with your bank or card issuer before making changes in DIRECTV.</p>



<div id="tileTitle">Manage your autopay settings</div>
<div id="tileDescription">DIRECTV makes it simple to manage your autopay settings. You cannot cancel a payment in progress but depending on your account, you may be able to change the autopay payment method, autopay date, or cancel the autopay enrollment.</div>
<div id="tileGoBackLink">Go back and choose again</div>
<div id="tileGoBackText">Not your service?</div>
<div id="firststepcontent">
<p>Autopay and paperless settings are automatically enabled for customers streaming over the internet. Your card on file will be charged each month for hassle-free payments. You cannot cancel autopay or paperless billing. However, you can update your autopay payment method and paperless billing contact email.<br><br><strong>Update your payment method and billing address</strong></p>
<ol><li>On the <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.directv.com%2Faccount%2Foverview&amp;data=05%7C02%7Clakshmi.potial%40mydirectv.com%7C0b1a776f1f1a433d02ad08ddc8ad6304%7C1fa4c340b92947f89c9e2dedad770c08%7C0%7C0%7C638887369193614708%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=KzEHjHSAnmwoBqeFYzpmHSbrieZw4cwMjMX1g%2BhUcPs%3D&amp;reserved=0" target="_self">Account Overview</a> page, select <a href="https://directv.com/accounts/stream/billing?modalName=updatePayment" target="_self">Payment Methods</a>.</li><li>Do one of the following:</li><ul><li>Enter a new debit or credit card (Visa, MasterCard, American Express, and Discover). Or</li><li>Add PayPal as your payment method. <b>Note</b>: Paying with a bank account (ACH) is currently not allowed for customers streaming over the internet.</li><li>Enter your billing address associated with your payment method. This will be used as your DIRECTV service address.</li></ul><li>Agree to the autopay and DIRECTV TECH PROTECT (if applicable) terms and conditions and select <strong>Save</strong>.</li></ol>
<p><strong>Note:</strong> To ensure successful payment processing, update your billing address with your bank or card issuer before making changes in DIRECTV.</p>
</div>


Manage your autopay settings

Looking for something else?