Info for current or previous subscribers to both AT&T and DIRECTV that want to sign in at directv.com or att.com to manage their account.
Login help for AT&T and DIRECTV subscribers
Please note that your AT&T and DIRECTV user IDs and passwords must be different.
If you’re trying to login to att.com but are redirected to directv.com, you either currently have or previously had DIRECTV service in addition to an AT&T service. To sign in to AT&T, please visit att.com to reset your AT&T password. If you continue to experience att.com issues, contact an AT&T agent for assistance at 800.288.2020.
If you’re signing in to directv.com and see an error message that you’re using AT&T credentials, you’ll need to reset your DIRECTV password on the directv.com site. If you continue to have issues with your DIRECTV account, please contact us for additional assistance.