https://services.att.com/kmservices/v2/contents/000093616?app-id=directv

If you have trouble signing in, you may see one of these error messages:
<ul><li>20001-001 to 20001-003: Looks like something went wrong. Please try again later.</li><li>20001-021 &amp; 20001-022: For your protection, your user ID has been temporarily locked. To unlock it, please reset your password. </li><li>20002-001 &amp; 20002-018: For your protection, we have signed you out. Please sign in again.</li><li>20002-003: Looks like there is an issue with your account. Please sign in to your online account.</li></ul>
Tip: Restarting your device helps to clear some errors.

<ul><li>Be sure to use your DIRECTV user ID &amp; password for sign in.</li><li>Get help with your <a href="https://www.directv.com/support/internet/article/000093360" target="_blank">DIRECTV user ID</a> if you forgot it. We&#39;ll send an email to the account holder with further instructions.</li><li><a href="https://www.att.com/acctmgmt/fpwd/lander?origination_point=OLAM_LOGIN&amp;Flow_Indicator=FPWD&amp;olamRedirectInd=FullWeb" target="_blank" title="Link opens in new window.">Get password help</a> if you can’t remember your password. An email will be sent to the account holder with password reset instructions.</li></ul>
 Heads up: For your protection, your account is temporarily locked after 6 unsuccessful sign-in attempts. After 60 minutes you can try again.

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