Get help streaming DIRECTV STREAM on your computer

Having trouble streaming DIRECTV STREAM on your computer? Make sure you’re connected, use the right browser, and have the right internet speeds.
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Check browser compatibility

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Confirm internet connection

If you use wired connections, make sure your Ethernet cable is connected between your computer and an Ethernet port on your modem.

If you use Wi-FI®, confirm you’re connected to your home network.

Check internet speed

Weak internet signals can cause streaming issues. Make sure you have the suggested internet speeds.

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