Get help streaming DIRECTV STREAM on your computer
Having trouble streaming DIRECTV STREAM on your computer? Make sure you’re connected, use the right browser, and have the right internet speeds.
DETAILED INFOCheck browser compatibility
Make sure you’re using a supported browser.
Confirm internet connection
If you use wired connections, make sure your Ethernet cable is connected between your computer and an Ethernet port on your modem.
If you use Wi-FI®, confirm you’re connected to your home network.
If you’re not connected, learn how to fix connection issues.
Check internet speed
Weak internet signals can cause streaming issues. Make sure you have the suggested internet speeds.
Find manufacturer support
For help with:
Make sure you’re using a supported browser.
Confirm internet connection
If you use wired connections, make sure your Ethernet cable is connected between your computer and an Ethernet port on your modem.
If you use Wi-FI®, confirm you’re connected to your home network.
If you’re not connected, learn how to fix connection issues.
Check internet speed
Weak internet signals can cause streaming issues. Make sure you have the suggested internet speeds.
Find manufacturer support
For help with:
- Macintosh® - go to Apple Support
- Windows PC - go to Microsoft Support.
Looking for something else?
- Support
- Get help streaming DIRECTV STREAM on your computer