{ "email": "", "securedCustomer": false, "autoLoggedIn": false, "pgwsAuthorized": false }
{ "email": "", "securedCustomer": false, "autoLoggedIn": false, "pgwsAuthorized": }
"Support: Tools intro"
  • Tools

    Handy Online Resources.

    Need to look up what channels are included in your package? No need to call. You can get this information—and much more—with the help of our online tools. Let’s get started.
"Support: Tools list module"

Just a click away

  • View your channel lineup.

    See what channels are included in our TV packages. You can also filter channels by the type of entertainment they offer.
  • See what Regional Sports Networks are available in your area.

    Your Regional Sports Networks (RSNs) are determined by your ZIP code. Just use this simple tool to see which ones are available in your area and what TV packages they’re included in.
  • Program your remote to control your TV and more.

    Get step-by-step instructions on how to program your DIRECTV remote to control your TV and other entertainment devices connected to your TV, like your DVD player.
  • Fix minor receiver issues in under 5 minutes.

    Many common problems, such as missing channels, can be easily fixed by re-sending signal to the receiver you’re having trouble with. This process is called "refreshing" a receiver.
  • Activate your new receiver.

    If you’ve ordered and installed a new receiver, you can quickly and easily activate it online after signing in to your account.
  • Realign your DIRECTV Dish.

    Your satellite dish must be correctly positioned to ensure uninterrupted service. This online tool shows you what your exact coordinates should be. Note: Please do not attempt to realign your dish if you cannot easily access it.
{ "cmpHostUrl": "https://directv.hs.llnwd.net/" } { cdnBaseUrl: "https://cdns.directv.com" } { attAccessId: "", custType: "", referrerURL: "", tLoginURL: "https://cprodmasx.att.com/commonLogin/igate_wam/login.do", tForgotEmailURL: "https://www.att.com/olam/unauth/forgotIdforgotEmail.myworld", tForgotPwdURL: "https://www.att.com/olam/unauth/fpwdEnterUserId.myworld" }