Get help streaming DIRECTV STREAM on your computer

Having trouble streaming DIRECTV STREAM on your computer? Make sure you’re connected, use the right browser, and have the right internet speeds.

Check browser compatibility

Make sure you’re using a supported browser.

Confirm internet connection

If you use wired connections, make sure your Ethernet cable is connected between your computer and an Ethernet port on your modem.

If you use Wi-FI®, confirm you’re connected to your home network.

If you’re not connected, learn how to fix connection issues.

Check internet speed

Weak internet signals can cause streaming issues. Make sure you have the suggested internet speeds.

Find manufacturer support

For help with:
  1. Stream support
  2. Quick fixes & troubleshooting
  3. Connection or streaming issues
  4. Get help streaming DIRECTV STREAM on your computer