Did you get a service error? Or, did the app crash while streaming? Try these tips:

• Check for app updates in your app store. If an update is available, install it and restart your device.
• Check for device software updates and install.
• Close and restart the DIRECTV app.
• Reboot your phone or tablet.
• Uninstall and reinstall the DIRECTV app.
• Re-launch the DIRECTV app and try again.

Quick tips on how to uninstall the DIRECTV app:

• Go to settings on your device.
• Select application manager.
• Select the DIRECTV app.
• Tap disable.

To reinstall the DIRECTV app:

• Go to your device’s app store:  Apple App store, Google Play store, Amazon for Android.
• Select the DIRECTV app and follow the prompts for installation.