Visit your device manufacturer's website.

Here's your device's complete instructions, specs and more.

User manual

Get help with your wireless device, plan, and more.

If you really want to remove a line or cancel service,

If you really want to remove a line or cancel service, call us at 800.331.0500. We're available every day from 7 a.m. to 10 p.m. local time.

Select your option for personalized help.

Ask questions. Get answers. Help others. Join the conversation!

Your feedback helps us make support better. Want to see more discussion topics?

Let us know why this discussion didn't help:

Enter another ZIP to see info from a different area.

View your DIRECTV STREAM payment history and learn how to update your billing info.

Video Group - DIRECTV STREAM- Billing & account management - Payments & charges

Learn how to sign in and where to find user ID and password help for your DIRECTV STREAM account.

Video Group - DIRECTV STREAM- Billing & account management - User ID & passwords

Find out how to manage your account online, update your contact info, and more.

Video Group - DIRECTV STREAM- Billing & account management - Account details

Learn how to sign in, get user ID and password help, and manage your account. Find out how to contact us.

Video Group - DIRECTV STREAM- Billing & account management

Find tips to fix issues with sound, frozen picture or pixilation.

Video Group - DIRECTV STREAM - Quick fixes & troubleshooting - Picture or sound issues

Find out how to fix device issues and other troubleshooting tips.

Video Group - DIRECTV STREAM - Quick fixes & troubleshooting - Device issues

Get help fixing error codes and messages.

Video Group - DIRECTV STREAM - Quick fixes & troubleshooting - Error messages

Learn what to do if you temporarily lose signal, or experience issues using the DIRECTV STREAM app.

Video Group - DIRECTV STREAM - Quick fixes & troubleshooting - Connection or streaming issues

Get troubleshooting info and tips and learn how to fix streaming and connection problems.

Video Group - DIRECTV STREAM - Quick fixes & troubleshooting

Get info about your DIRECTV STREAM service including tips and recommendations.

Video Group - DIRECTV STREAM - Device & streaming options - Explore your new service

Learn more about device setup and how to watch on your smartphone, tablet or connected TV devices.

Video Group - DIRECTV STREAM -Device & streaming options - Device setup or replacement

Explore the settings and features to use for the best watching experience.

Video Group - DIRECTV STREAM - Device & streaming options - Settings & features

Learn how to get the most out of your DIRECTV STREAM service.

Video Group - DIRECTV STREAM - Device & streaming options - Streaming options

Learn about your DIRECTV STREAM service, how to set up compatible devices, and use the DIRECTV STREAM app.

Video Group - DIRECTV STREAM - Device & streaming options

Learn about your DIRECTV STREAM package, channel lineups, and local channels included in your subscription.

Video Group - DIRECTV STREAM - Channels, packages & programs - Channel lineups

Explore premium options like HBO Max and Showtime, and learn how to watch free content on demand.

Video Group - DIRECTV STREAM - Channels, packages & programs - Premium options & on demand

Watch your favorites at home or on-the-go, and learn how to access and manage your cloud DVR playlist.

Video Group - DIRECTV STREAM - Channels, packages & programs - Watch live & recorded TV

Learn more about seasonal sports packages and how to watch your favorite teams and events.

Video Group - DIRECTV STREAM - Channels, packages & programs - Sports & special event programs

Explore DIRECTV STREAM channel lineups, premium options, on demand content, sports programming, and more.

Video Group - DIRECTV STREAM - Channels, packages & programs

https://services.att.com/kmservices/v2/contents/KM1227359?app-id=idpui

Here’s how to restart a program that’s already on: <ol><li>Find the show in the Guide. If you see a curved gray arrow next to the title, you can restart it. <img alt="Restart arrow in Guide" data-mce-src="https://www.att.com/ecms/dam/att/consumer/help/tv/image/DTVN-restart_2.JPG" height="144" src="https://www.att.com/ecms/dam/att/consumer/help/tv/image/DTVN-restart_2.JPG" width="300" /></li><li>Select the show and then the restart arrow (it’s next to the pause symbol). <img alt="Restart next to pause symbol" data-mce-src="https://www.att.com/ecms/dam/att/consumer/help/tv/image/DTVN-restart.JPG" height="136" src="https://www.att.com/ecms/dam/att/consumer/help/tv/image/DTVN-restart.JPG" width="177" /></li></ol> Use the restart feature on these networks: <ul><li>5 StarMAX East</li><li>A&amp;E, ActionMax East, AXS TV</li><li>BET, Bloomberg, Big Ten Network</li><li>Cartoon Network East, Cinemax East, CMT, CNN, Comedy Central, Cooking Channel, Crime &amp; Investigation</li><li>DIY</li><li>Encore East</li><li>Food Network, FS1, FS2, FX, FXX, FYI</li><li>Galavision</li><li>Hallmark, Hallmark Movies &amp; Mysteries, HBO MaxTM, HBO Family East, HBO Latino, HDNet Movies, HGTV, History, HLN (Headline News)</li><li>Lifetime, Lifetime Movie Network</li><li>Max West, More Max, Movie Max, MTV, MTV2, MTV Live</li><li>Nat Geo Wild, National Geographic, Nick Jr, Nickelodeon East</li><li>Spike, Starz Comedy, Starz East, Starz Edge, Starz Encore Black, Starz Family, Starz West</li><li>TBS, TCM, TNT, Travel Channel, truTV, TV Land</li><li>UniMas, UniVision East</li><li>VH1, Vice</li></ul>

Restart a live program

Rewind live TV

Looking for more info?