Cloud DVR error message FAQ

Are you getting error messages 50007, 60001, or 60007? That means your DVR is having trouble with recording or playback. Learn how to fix it.
Quick answer
FREQUENTLY ASKED QUESTIONS

If you see this error, your DVR is out of storage space. Go to My Library and delete recordings to free up space.

This means something went wrong and we couldn't record your content. Close DIRECTV STREAM and restart your device. Then, try again.

If you see this error, you can't record this show right now. Try again later, or see if you can record it from another device.

You'll see this error if you try to record something that isn't in your TV package. Learn how to add channels

This means something went wrong and we couldn't record your program. Close DIRECTV STREAM  and restart your device. Then, try again.

You'll get this error if we can't delete a recording from your playlist. Close DIRECTV STREAM  and restart your device. Then, try deleting it again.

This error means we can't show your playlist right now. Wait a few minutes and look for your playlist again. Or, try using a different device.

If you see this, something went wrong and we can't display your playlist. Restart your DIRECTV device. Then, try again.

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